Every success has its own story - ours began in 1993
Insurance cover is more than just a promise! Personal, digital, regional and at eye level! ...With over 4,000 customers to serve, we are one of Gothaer's most successful agencies nationwide. This success is no coincidence. Year after year, our customer base grows and so, of course, does our team. We have specialized contact persons on site for all areas! One thing never changes: the personal proximity to our customers.
We have an almost friendly relationship that spans generations. And when you know each other well, not only does trust grow, but also the possibility of very personal and individual advice. Our customers know and appreciate this.
As an expert partner for SMEs, we are also the perfect contact for corporate clients. We analyse the risks and offer individual concepts to optimize the insurance cover. So that our business customers can concentrate fully on their own business!
Success is a constant companion on our path. And there is a simple reason for this: we are only satisfied when our customers are satisfied. That has always been our goal and will remain so in the future.
The mission statement of the Kirchgeßner regional head office
We are a competent partner for private and corporate customers in all matters relating to insurance, asset accumulation and financing
We do not sell products, but solutions and win customers for customized cooperation with holistic advice
We focus our actions on the life situation and needs of our customers
Despite the high demand for offers, our focus is always on the high-quality preparation of offers
Specialist knowledge and friendliness determine how we deal with our customers
Our customer relationships are built to last and are characterized by partnership and fairness as core values
We are there for our customers, personally and digitally!
We are a member of the insurance industry initiative "gut beraten" (well-advised) and are committed to taking part in regular training courses.
Visit us at Mainzer Str. 71B and get to know us
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
Super kompetente Beratung ohne dem Kunden etwas aufzuschwätzen. Kann die Kirchgeßners absolut empfehlen. Wenn man eine Seriöse Agentur sucht, macht man dort definitiv nichts falsch.
Der Kontakt mit dem Büro der Bezirksdirektion Bingen verlief reibungslos. Die telefonischen Absprachen mit den Mitarbeiter*innen erfolgten freundlich, kompetent und zuverlässig. Die Beratung und Abwicklung des aktuellen Vorgangs durch Herrn Kirchgeßner und Team war sehr gut.
Der Kundenservice der Agentur ist nicht jedem gelegen. Eine Auswertung der Kontaktintensität ist für die Evaluation des Servicebedarfes sicherlich erforderlich; jedoch sollte diese im Hintergrund durchgeführt und dem Kunden nicht direkt oder indirekt als Nachteil ausgelegt werden. Die Qualität eines Unternehmens hebt sich insbesondere bei Reklamationen ab oder wenn Abläufe nicht reibungslos verlaufen. Damit konstruktiv umzugehen, zeichnet die Professionalität eines Unternehmens aus!
Die Gothaer hat einen super Service und hilft jedem, wo sie kann!
Großes Lob an meinen Berater Janik, der sich wirklich Zeit nimmt, um für seine Kunden die bestmögliche Lösung / Angebot zu finden!
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Profile active since 07/29/2019 | Last update: 08/25/2024
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