Bike Academy Berlin

Bike Fitting in Berlin: The most comfortable and efficient position!

Contact information
Benefit from our full service bikefitting. With high-tech measurement technology and expertise from thousands of bike fittings, we optimize the interaction between you and your bike.

- road bike
- triathlon...

Contact information

Bike Academy Berlin
Charlottenburger Straße 4
14169 Berlin
Germany
Directions

Contact person
Thomas Pollesche

Opening hours

Tuesday 09:00 am-06:00 pm

Websites

Social Media

99% Recommended
5 stars 189
3 stars 0
1 star 0
Excellent (4.92)
Cost/Benefit
Excellent (4.84)
Top competencies

Professionalism

4.98 out of 5
54 Reviews

Customer loyalty

4.94 out of 5
54 Reviews

Customer focus

4.93 out of 5
54 Reviews

200 Reviews on ProvenExpert.com

4.90 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The bikefitting session with Thomas was absolutely great. I got his contact from a friend of mine and was very happy with it.
He took a lot time to find my individual needs and then I got 3 hours with a very detailed analysis of my bike and me. We found a new setting for my bike and I can feel a huge difference after three rides. A lot of faster too since I am using my left leg now! :)
So in the end absolutely worth it. Thomas has a huge knowledge on the topics, perfect equipment and I learned a lot!
So thanks a lot and keep up the good work!
Customer review & rating for:
Bike Academy Berlin
08/30/2023Tom E.
5.00 out of 5
Excellent
Recommendation
The experience with Thomas was both practical and education at the same time.
Even before we sat on the bike, Thomas spent time taking my history, my fitness level, my goals. Then he made me do some stretches so he can access the limitations.
The actual bike fit was very scientific. Pressure pads were used on saddle and shoes. We quickly learnt that I had disbalance, with 75% of power coming from left hip. Thomas corrected all that. With multiple iterations, the balance was restored and biking fell very comfortable.
It has been a months since I had that fit and the comfort on bike is amazing now.
I am glad I went to Thomas and I would highly recommend him to anyone serious about improving on bike. Right bike fit is more important than any aero helmet or any other investment.
Customer review & rating for:
Bike Academy Berlin
08/01/2023Rishi S.
5.00 out of 5
Excellent
Recommendation
After much deliberation, I have decided as a hobby triathlete that an expert looks at my racing bike and me times more closely and under the magnifying glass to finally find out why I get since last year always neck pain and pressure pain under the balls of the feet, followed by short pains in the wrists. I am fully satisfied with the general service and care during the bike fitting, I was answered all questions and I got a lot of input about a lot of data that I did not know before. During several measurement rides, my seating position was adjusted. It was determined that I need other shoes and that my current insoles are not suitable for my feet.
Thank you very much and I can only recommend Bike Academy Berlin. I will be back!
Sascha E.
Show original
Customer review & rating for:
Bike Academy Berlin
07/08/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I came to Bike Academy as a beginner and Thomas and Adam adjusted perfectly to my level. My concerns that I might be treated from above by the professionals were already dispelled in the first phone call. I am very happy with all the adjustments and the explanations. This was definitely not the last time I was here and I can absolutely recommend an appointment there! Thank you!
Show original
Customer review & rating for:
Bike Academy Berlin
07/01/2023M.
2.00 out of 5
Fair
From my point of view, bikefitting is suitable for beginners at best. My desire was to sit as efficiently as possible on the bike.
What I lacked is at least try to put the saddle forward or back to look where the power transmission is best.
Furthermore, the stem was not tested to put higher or lower for a possibly better aerodynamics at the same efficiency. How does the height of the stem on the shoulder-neck area? No test!
The cleats were also not changed or tested.
So basically I was just put on my bike, apparently everything looked more or less good. Maybe I was already sitting perfectly on the bike? Then you could have Evtl say it's all ok, but demand the full price? Very well.
In advance, you should specify the reason for the bikefitting, as well as information about the bike, etc., which I did. In the bikefitting itself was then asked everything again. So poorly prepared or not prepared at all. My time to fill out the form in advance I could have saved.
The hoods I should set differently myself afterwards. Maybe this is not part of the fitting?
All in all, a lot of money for little performance.
Maybe my requirements for a bikefitting are too high. For me it felt like money thrown out. Too bad!!!
Show original
Customer review & rating for:
Bike Academy Berlin
04/17/2023Anonymously
Bike Academy Berlin Comment from Bike Academy Berlin:
Dear "anonymous

Thank you for your feedback.

Of course we are happy about every beginner we can put on the bike safe and sound. Also, numerous very ambitious cyclists and triathletes are enthusiastic users of our process and recommend us daily.

Both Adam and I always ask the same question at the end of the fitting, "Do you have any questions or requests?"

Usually, your evaluation documents in great detail why what happened. Also there it says in the last paragraph that we are always available for questions and feedback. If necessary, this can be done by sending us an e-mail or by telephone. So far, everything has been clarified this way.

This procedure makes it much easier for both sides to come to a satisfactory conclusion - but it does require leaving anonymity.

In any case, we will discuss your answers to our online questionnaire on site to find out more details. Wouldn't it be rather strange if we didn't talk about your information? Perhaps questions arose on our part? Maybe certain contexts needed to be clarified?

In any case, thank you for the time you took to fill out the questionnaire. This information will be discussed in every appointment!

Why what supposedly did not happen cannot be clarified in this - from your side anonymous - framework.

Maybe certain settings could not be made because the bike did not allow it? Maybe there were limitations in the area of mobility or stability?

If your brake lever could not be adjusted in the bike fitting, this had in any case a valid reason (e.g. later conversion of the handlebar up to defective screws, many things are possible).

Each fitting is documented in great detail - but I have to enter a name for it to be able to view the data.

I will be very happy to help you if you make direct contact with us and reply to the mail regarding your evaluation. We can gladly clarify any open question and give everything that you will be thrilled by the bike fitting final - like the numerous 5 star reviewers here.

Many greetings

Thomas
5.00 out of 5
Excellent
Recommendation
I am absolutely thrilled to pen down a heartfelt and comprehensive recommendation for Bike Academy Berlin, a remarkable bike fitting that has left an indelible impression on me. Not only did they provide me with a top-notch, personalized fitting experience, but their level of expertise and commitment to customer satisfaction truly exceeded my expectations.

Upon my arrival at Bike Academy Berlin, I was greeted by Thomas, a consummate professional and skilled specialist who immediately made me feel at ease with his warm demeanor and extensive knowledge. Throughout the entire process, he demonstrated a keen attention to detail and a relentless pursuit of excellence.

Thomas began by performing a full pressure analysis of rider-bike contact points, which allowed us to pinpoint the exact areas that required adjustment. This meticulous assessment provided the foundation for a series of well-thought-out and precise modifications that were tailored to my unique needs and preferences.

We first focused on adjusting the saddle, taking care to consider factors such as height, tilt, and fore-aft position. Thomas then recommended changing the crank length to better suit my pedal stroke and body geometry, which resulted in a more comfortable and efficient riding experience.

Next, we delved into optimizing my cleat position, ensuring proper alignment and reducing the risk of potential injuries. This attention to detail extended to Thomas providing me with new shoe insoles that offered enhanced support and comfort for my feet.

Furthermore, Thomas took note of my preference for a specific saddle shape and suggested an upgrade to a professional version of it - using much more reliable foam. This subtle yet significant improvement has made a world of difference in my overall cycling experience.

Throughout the entire process, Thomas displayed an unwavering commitment to my satisfaction, patiently answering my questions and addressing my concerns. His dedication to his craft and deep understanding of the art and science of bike fitting were truly inspiring, leaving me with a newfound appreciation for this essential aspect of cycling.

In summary, I wholeheartedly recommend Bike Academy Berlin to anyone seeking a professional, personalized, and transformative bike fitting experience. With specialists like Thomas, you can rest assured that your every need will be meticulously attended to, ultimately resulting in a more enjoyable and fulfilling cycling experience. Bike Academy Berlin is, without a doubt, an exceptional place that should be at the top of every cyclist's list.
Customer review & rating for:
Bike Academy Berlin
03/21/2023J.
5.00 out of 5
Excellent
Recommendation
We're lucky to have several professional bike fitting services available in Berlin and after a few days of research I booked a free consultation with Thomas at Bike Academy. I noticed that many other sites encourage you to book/checkout right away and I appreciate that Bike Academy takes the time to ensure a good match between your needs and the services offered before confirming an appointment.

Thomas was very friendly over the phone during the consultation. We spent about 15m talking about my cycling history, current bike, and goals for the visit. We ended the call with an appointment confirmed and about a week later I traveled down to their relaxed studio in Berlin-Zehlendorf.

I was greeted with a warm welcome and spent the next three hours going through different phases of the bike fit with Adam, a bike fitting specialist, which included an assessment of my flexibility, video captures, dynamic pressure point mapping, and various adjustments of the bike components. Combining all of these inputs with my feedback, Adam was able to build up an informed picture of my fit to inform potential changes.

We adjusted the handlebar tilt, saddle tilt, and seat height. We identified that my shoes were too narrow. We also determined that my saddle was too long and uncomfortably stiff. I ended up with brand new Lake CX242 cycling shoes, Shimano Ultegra pedals, semi-custom insoles, and a gebioMized saddle. I was pleasantly surprised by the premium selection of products in-store!

Overall, I had a fantastic experience and fully recommend the services of Thomas and Adam. The detailed report sent to me afterwards will be invaluable as I continue to improve my cycling and it's clear to me that this is just the start of our relationship. I plan to stay in touch with the team at Bike Academy and look forward to return for any follow-ups!
Customer review & rating for:
Bike Academy Berlin
02/08/2023Devon B.
Bike Academy Berlin Comment from Bike Academy Berlin:
Thank you very much, Devon! It was a pleasure! Adam & Thomas
4.80 out of 5
Excellent
Recommendation
After a long wait, I finally got my new bike just before Christmas.And this time I did not want to make the same mistake again, all the settings, which address the seating position, to make yourself.
It has never fit properly and has caused asleep limbs, or partial pain.
Through an acquaintance, I came to the Bike Academy Berlin.

After a simple online registration I drove with a great expectation to Thomas and the expectations were exceeded.
It was an absolutely great and competent advice.
In the preliminary meeting, problems were discussed and evaluated, the seating position was analyzed, the body measurements were taken and transferred to the bike, and a test of mobility was made.
And what I did not expect at all, that my feet and the non-fitting cycling shoes were my main problem.
After I got from Thomas suitable shoes with insoles adapted to me, everything was like new.
Better power transmission, no pressure problems....
This was also confirmed by the evaluation on the PC, which was explained by Thomas in a very detailed and understandable way.
Now I'm looking forward to the new cycling season, with many great rides without pain.

I can only recommend to anyone who likes to cycle a lot and has similar problems to make an appointment with Thomas.

Thank you Thomas for your great work and the great morning in a relaxed atmosphere.


See you soon and sporty greetings

Roland
Show original
Customer review & rating for:
Bike Academy Berlin
01/10/2023Roland B.
Bike Academy Berlin Comment from Bike Academy Berlin:
Dear Roland, thank you for the detailed feedback. Then the cycling season can come! I wish you a lot of fun with the wheel and all the time good trip! See you next time! Thomas
5.00 out of 5
Excellent
Recommendation
The / the existing expertise / knowledge are perfectly applied to sit as a customer afterwards on the bike more satisfied and comfortable, to save his health and yes, also faster and more effective. Many thanks for it.
Show original
Customer review & rating for:
Bike Academy Berlin
11/30/2022A.
Bike Academy Berlin Comment from Bike Academy Berlin:
Thanks a lot, Andreas! With your buying advice, the great wheel and the appropriate setup you are perfectly positioned for the next trips! Have a good ride!
5.00 out of 5
Excellent
Recommendation
After the bike fitting I enjoy cycling again. I am a recreational cyclist with health restrictions. Thomas Pollesche explained everything to me in detail. I was advised competently and very friendly. The changes, on the bike and the new bike shoes have worked wonders. I highly recommend Bike Akademy Berlin. Many thanks to Thomas! Martina
Show original
Customer review & rating for:
Bike Academy Berlin
11/30/2022M.
Bike Academy Berlin Comment from Bike Academy Berlin:
Thank you very much, Martina! I'm sure it will be even better next year! Have a good trip all the time! :-)
5.00 out of 5
Excellent
Recommendation
It was a very pleasant appointment where I felt very comfortable. Even the opening conversation proved that my needs are the focus here. I particularly liked the holistic approach to determine the optimal proposal for a suitable wheel.
When I purchase a new bike, I will definitely do a fitting there.
Jan
Show original
Customer review & rating for:
Bike Academy Berlin
10/29/2022J.
Bike Academy Berlin Comment from Bike Academy Berlin:
Great that you were with us for purchase advice. See you next time. Thomas & Adam
5.00 out of 5
Excellent
Recommendation
Great and competent team, Thomas and Adam complement each other in a brilliant way. Great expertise, I'm sitting better than ever on my racing bike. Through a detailed anamnesis I now know where my physical deficits are and with which exercises I can address them.
I can highly recommend the Bike Academy Berlin.
I am super satisfied! Thank you for everything LG Frank
Show original
Customer review & rating for:
Bike Academy Berlin
10/27/2022Anonymously
Bike Academy Berlin Comment from Bike Academy Berlin:
Dear Frank, thank you very much for the feedback! We are honored!
4.80 out of 5
Excellent
Recommendation
It was three exciting hours in which I learned a lot about the seating position, shoes and pedaling. There was a lot of technology in use, without forgetting the exchange and conversation.
Show original
Customer review & rating for:
Bike Academy Berlin
09/28/2022Walter G.
Bike Academy Berlin Comment from Bike Academy Berlin:
Thanks for the feedback!
5.00 out of 5
Excellent
Recommendation
It was my first bike fitting and I got exactly what I needed, my bike is now so well adjusted that I noticed the difference immediately. Particularly positive I noticed that it was not only a basic advice at the bike fitting, but was also addressed to my personal concerns and questions. Super sympathetic and mega professional - again and again I would gladly make my bike fitting there and also recommend this to everyone.
Show original
Customer review & rating for:
Bike Academy Berlin
09/15/2022Anwalt Benjamin M.
Bike Academy Berlin Comment from Bike Academy Berlin:
That's very nice, dear Ben! Thank you!
4.80 out of 5
Excellent
Recommendation
Especially friendly atmosphere, great analysis, definitely recommended
Show original
Customer review & rating for:
Bike Academy Berlin
08/09/2022T.
Bike Academy Berlin Comment from Bike Academy Berlin:
Especially friendly :-) Thank you !
4.80 out of 5
Excellent
Thomas and his team provide a superb bike-sizing and bike-fitting experience that does not end with the bike but also looks at specifics around saddle and bike shoes. Bike Academy Berlin is equipped with high-end technology to support measurement and analysis. Above all, it is the welcoming atmosphere and the friendly service paired with the wealth of knowledge and experience that Thomas and his team possess that would make me choose this place again. I can highly recommend Bike Academy Berlin to anyone wanting to improve comfort and performance on their bike or tackling pain problems. Ideally, you come here before you buy your bike to maximise your investment. Happy cycling, and thank you Thomas for a perfect bike-sizing and bike-fitting experience!
Customer review & rating for:
Bike Academy Berlin
08/02/2022D.
Bike Academy Berlin Comment from Bike Academy Berlin:
Thank you so much, Detlev! It was our pleasure!!!
5.00 out of 5
Excellent
Recommendation
I was at the Bike Academy because I had felt pain in the buttocks on the bike after a long break from competing in a middle distance and wanted to have my position and saddle checked.
It revealed but some construction sites, as only the saddle.
We have changed a lot (seat position, spacer height, crank length, shoes and inserts) with the result that I have never felt so comfortable on the bike.
The "aha experience" of getting into the new shoes with the custom insoles was hard to describe. You put the shoes on thinking "okay, this is rad. This must be just like that." Almost like settling into a super comfortable couch where the fabric conforms to your buttocks.

Subsequently, a few best times in triathlon and time trial have emerged, so it was all more than worth it.

I can only recommend it to anyone who wants to be sure to get the full potential out of cycling (and the subsequent impact on running).

Thanks for everything Thomas.
Show original
Customer review & rating for:
Bike Academy Berlin
07/09/2022Martin S.
Bike Academy Berlin Comment from Bike Academy Berlin:
Thank you for the detailed feedback, dear Martin. Continue to have a good trip!
5.00 out of 5
Excellent
Recommendation
I can absolutely recommend the bike fitting! Thomas takes a lot of time for your individual concerns and conveys all step by step settings and changes made absolutely competent and understandable. Even the very high quality bike fitting itself is a lot of fun and the resulting result with the new setup is just amazing! Between the old and the new driving experience are worlds and I can now ride 100km + several days in a row absolutely painless, which was not possible before. Many thanks for your excellent work dear Thomas!
Show original
Customer review & rating for:
Bike Academy Berlin
06/13/2022Anonymously
Bike Academy Berlin Comment from Bike Academy Berlin:
Thank you...whoever it was -:)
5.00 out of 5
Excellent
Recommendation
Value for Money. I was absolutely thrilled. Very detailed analysis. Bike excellently adapted. I'm ready for the next triathlon.
Show original
Customer review & rating for:
Bike Academy Berlin
06/01/2022H.
Bike Academy Berlin Comment from Bike Academy Berlin:
Thanks Horst!
5.00 out of 5
Excellent
Recommendation
I feel good about my body and its unity with the bike. I had no pronounced problems, but I knew that I could do better. And here it is! Thomas did: 2mm seat down, 1 degree nose down and 1 degree handlebar down. And my body is laid out 100% correctly! I can sit more comfortably, I can breathe better and I can pedal more powerfully and efficiently. Three hours of search, correction and magic and I moved to a whole new level. Thank you, Thomas!
Show original
Customer review & rating for:
Bike Academy Berlin
04/16/2022Tatiana M.
147 Reviews from
5 other sources
4.76 out of 5
Excellent
5.00 out of 5
Excellent
32 reviews on edudip
 
03/13/2019
5.00 out of 5
Excellent
2 reviews on cituro
 
10/31/2022
5.00 out of 5
Excellent
19 reviews on GOSHOPPEN
 
01/07/2023
4.80 out of 5
Excellent
40 reviews on Facebook
 
05/23/2023
4.50 out of 5
Excellent
54 reviews on Google
 
08/25/2023
Submit a review
Get in touch

Your message to Bike Academy Berlin

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

All reviews and experiences about Bike Academy Berlin are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/09/2017  |  Last update: 09/26/2023   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2023 Expert Systems GmbH