When choosing a bicycle insurance for my new pedelec, it was important to me to have contact persons in an insurance office that I can get in touch with directly in the event of a claim. Merely having to rely on an impersonal e-mail contact or a call center is not something I like when it comes to insurance.
With Bikesurance, I was advised in an extremely friendly and competent manner before taking out the insurance. All my questions, and I had quite a few, were answered in an understandable way. That's what won me over to this insurance broker. In addition, the price-performance ratio of the Ammerländer bicycle insurance seems fair to me. Now it remains to be seen how in a claim is actually helped or regulated - but I am confident that this will go well.
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