Christine Biswenger

1a telephone training, dealing with difficult customers, telephoning, telephone seminars

Contact information
I hold seminars and workshops on the subject of communication - on the phone or face-to-face. The focus is on communication with customers but also with employees. Dealing with difficult people is just as important. The attitude towards a...

Contact information

Christine Biswenger
2b-coach
Sültkamp 22
29581 Gerdau
Germany
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Review from 10/01/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Performance
Methods

49 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
I was very lucky to have an application coaching session with Christine Biswenger - and it was excellent advice! Ms. Biswenger impresses with her high level of professionalism and comprehensive expertise in all areas of the application process. From fine-tuning the CV and preparing for the interview to valuable tips on self-presentation...first-class support. I can absolutely recommend Ms. Biswenger! Thank you very much!
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Customer review & rating for:
Christine Biswenger
10/01/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The 3 "L-training": Instructive, true-to-life, lively.
Ms. Biswenger has great expertise thanks to her wealth of experience and extensive knowledge.
In her calm, cordial and humorous manner, she conveys customer understanding without stereotypes and
and makes even difficult conversations seem authentic and likeable.
Ms. Biswenger can definitely be recommended.
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Customer review & rating for:
Christine Biswenger
07/29/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very helpful training! I was happy to take part.
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Customer review & rating for:
Christine Biswenger
07/19/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I had a great telephone and complaints training session with Christine Biswenger today. She impresses with a lot of knowledge packed with humor and charm, so that the training was very entertaining and effective. I'll be back again any time!
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Customer review & rating for:
Christine Biswenger
07/18/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We held a telephone training course with Christine Biswenger on 'Customer-oriented telephoning' and were impressed! Her clear communication and practical tips helped us to improve our telephone skills. The participants were enthusiastic. Ms Biswenger promotes customer understanding and optimizes daily work. We can recommend this training to anyone who wants to optimize their customer service on the phone.
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Customer review & rating for:
Christine Biswenger
07/10/2024Anonymously
5.00 out of 5
Excellent
Recommendation
A great training, always a pleasure.
Many thanks
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Customer review & rating for:
Telefontraining - Umgang mit schwierigen Kunden
06/06/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Hello Christine,
I wanted to share my joy at my first success with you. When I was asked "What's stopping you from ordering the wood-fired oven?" I promptly sold it. You can imagine my big grin on the phone.
Kind regards Katja
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Customer review & rating for:
Executive Coaching
10/15/2023Anonymously
5.00 out of 5
Excellent
Recommendation
The seminar also benefits "old hands" in the industry. For me, I was able to draw out some very interesting aspects for myself. Many thanks again.
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Customer review & rating for:
Telefontraining - Umgang mit schwierigen Kunden
01/25/2022Anonymously
5.00 out of 5
Excellent
Recommendation
A very fresh and lively training course lies behind us. We learned a lot of new things and also refreshed a lot of things that had been forgotten.
I can definitely recommend Christine to any company.
It's worth it!!!
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Customer review & rating for:
Telefontraining - Umgang mit schwierigen Kunden
01/25/2022Anonymously
4.94 out of 5
Excellent
Recommendation
Ms. Biswenger responds to the various difficulties calmly and extremely competently. She imparts her knowledge through playful tasks and also gives the participants creative leeway. The "Telephone Plus" seminar was perfectly tailored to the ideas of the participants, Ms. Biswenger responds to everyone's wishes as a matter of course. I can only recommend this seminar.
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Customer review & rating for:
Kundenorientiert telefonieren
05/26/2021Anonymously
4.71 out of 5
Excellent
Recommendation
Ms. Biswenger also manages to give "old hands" great new impulses. Due to the coronavirus, the seminar took place as a webinar. Attendance events were not missed at all. I found the atmosphere very personal, high concentration over the whole duration. Many thanks for a great seminar on the topic of "Behavior on the phone"
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Customer review & rating for:
Kundenorientiert telefonieren
01/09/2021Anonymously
5.00 out of 5
Excellent
Recommendation
"The seminar was humorous, invigorating, varied and extremely interesting."
Jutta Rapp
Training manager of the city of Albstadt
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Customer review & rating for:
Gutes Benehmen in der Ausbildung
12/30/2020Anonymously
5.00 out of 5
Excellent
Recommendation
We have been working with Ms. Biswenger for years and now benefit from the knowledge she has gained about our company over the years and actively implements this in the training courses.
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Customer review & rating for:
Kundenorientiert telefonieren
10/14/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Ms. Biswenger is also responsive to the individual, explaining things in an understandable way so that you definitely take something away with you.
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Customer review & rating for:
Christine Biswenger
03/05/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Very experienced and competent trainer and coach, always passionate about her work.
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Customer review & rating for:
Christine Biswenger
03/04/2019Anonymously
Christine Biswenger Comment from Christine Biswenger:
Thank you very much!!!
5.00 out of 5
Excellent
Recommendation
Simply top all round, thank you!
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Customer review & rating for:
Christine Biswenger
02/10/2019Anonymously
5.00 out of 5
Excellent
Recommendation
I got to know Christine Biswenger through a business network. When it comes to communication, she is not only competent but also presents these topics in a friendly, interesting and understandable way for every listener. Learning is really fun here!
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Customer review & rating for:
Christine Biswenger
01/24/2019Anonymously
5.00 out of 5
Excellent
Recommendation
We had a telephone training course in our office. Unfortunately, I was unable to attend this training myself. All colleagues were trained on a Saturday. It was amazing that after the weekend a "jolt" seemed to have gone through our office. It was really noticeable how motivated our colleagues were on the phone. Friendly, open, helpful. It seems as if the self-confidence of all colleagues was boosted. This behavior also carries over to their personal dealings with clients. For this reason alone, I was very excited about the training course, which I had about two months later. I can really only recommend this training. Even after more than 30 years of professional activity, I was able to get to know perspectives and approaches to solutions in a personal conversation with Ms. Biswenger and during the telephone training that I might not have thought of before. Thank you very much.
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Customer review & rating for:
Fit am Telefon
12/29/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Very open and cordial communication. The topic was made easy to understand for all participants and care was taken to ensure that all participants were on the same level.
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Customer review & rating for:
Menschen kennen - Menschen führen - Menschen fördern (Frankfurt 7.12.2018)
12/18/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Ms. Biswenger has a wealth of experience and expertise.
She can respond flexibly to the participants.

The examples can be implemented directly.
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Customer review & rating for:
Menschen kennen - Menschen führen - Menschen fördern (Frankfurt 7.12.2018)
12/18/2018Anonymously
121 Reviews from
3 other sources
4.99 out of 5
Excellent
5.00 out of 5
Excellent
45 reviews on Facebook
 
07/03/2019
5.00 out of 5
Excellent
58 reviews on Google
 
10/04/2024
4.90 out of 5
Excellent
18 reviews on Xing Coaches
 
04/01/2019
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* All reviews and experiences about Christine Biswenger are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/05/2017  |  Last update: 10/04/2024   |  Report profile

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