I am especially pleased with the quality. I had a calligraphy cut and I am totally happy with it. For the first time, after a visit to the hairdresser, I did not have to immediately style my hair again at home. I'm wearing my hair down again, which I haven't done in a long time. They look very nice and fall perfectly into shape. I just say "wow"!
However, not all services that were included in the price were provided.
Head massage was done by a trainee (which is OK - but should be considered by the price). The heat compress for the face and a hair diagnosis using Kerastase camera, which are included in the price list, were not offered to me at all. Nevertheless, I was charged the full price. Apart from that, I was forgotten after my arrival and had to intervene. With an extra receptionist in a salon actually a NoGo. Despite the shortcomings, the cut is super done. My hair looks great and I am very satisfied. All in all, I will come again and recommend the salon.
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Translation
thank you very much for your positive evaluation and for your many years of customer loyalty. It makes us happy to hear that you are satisfied with the team and especially with Luisa and feel well advised. We are glad that we can meet your expectations and satisfy you with our service.
We look forward to your next visit and will do our best to make sure you go home just as satisfied every other time.
Thank you for your review and your trust in us.