After some time distance I now also take the time for a review of crusz. I had been recommended the store and you know it through good publicity.
I was there with my sister, maid of honor, mom and grandma and we were in a small separée, which looked very nice, with champagne and a small candy étagère. So the first impression was first very good, even if the store seemed a tiny bit too crowded to me. At such an important appointment, you are a bit excited and want individual attention and a nice experience.
However, I did not like the consultation at all. I felt Farah didn't listen to what I wanted at all. Sure I was open to trying other things and listening to the -assumed- expert, but if I make it clear from the beginning that I would like something with sleeves, it would be nice to get a dress with sleeves to try on at some point (just one example of several).
Already at the beginning it was made clear to me that I should look at the dresses from size 42/44, because you have to get ME (normally size 40) somewhere in.
Unfortunately, the dresses were all not so particularly advantageous; in other stores this was completely different. Now I'm not the skinny model bride with size 40, but in such a store like crusz I already assume that you can see what might suit the bride and what rather not (by the way, has worked quite differently with the competition). Qualitatively, the dresses were also definitely not the best I've seen and the price-performance ratio has not been right at all.
I felt at some point not at all comfortable and was also glad when the "consultation" appointment was over. I got a little stuck on one dress, which was over my budget though. Farah totally pushed me to take it and was able to accommodate me "just today" so and so much in price. This "sale" pressure may work for some, for me it made the beautiful event uncomfortable. If I can be accommodated in price, why only now and not in 24 hours after sleeping on it? I decided against it and in hindsight I am very happy about it! I then found my dream dress somewhere else, combined with a beautiful bridal trial experience and really good, competent, individual and loving advice. I was sadly lacking that at crusz! I'm just glad that crusz was not the only or first bridal store, otherwise I would have been very disappointed.
Overall, the staff was unfortunately very arrogant and buffoonish and made us feel like we weren't good enough for their store. We did not feel welcome. Every utterance on our part was judged with a suspicious look. We simply did not feel comfortable. And for that we had to pay another 40€ consultation fee. Too bad.
Photographing is unfortunately also expressly not desired there, that is however with some (not all) in such a way.
From us there is therefore a big thumbs down. Not recommendable! The precious time and also the 40 € for the "consultation" rather invested elsewhere, Berlin has enough other, better stores.
And: I waive the comment of the CRUSZ team (Sandra)! Before we are asked whether we were in the right store: Yes, we were! Spittelmarkt 11-12, Berlin. I live here, I know my way around ;)