Dear Sir or Madam,
I had an appointment with you for a tire change on November 30 at 08:30. This was carried out correctly. What is less pleasing, however, is that the dashboard display settings have been completely changed once again. In addition, the seat heating has been activated again (and left on). Why go to the workshop for the 5 meters?
When I handed in the car, I explicitly said that I would wait for the tire change 2 meters behind the reception.
behind the reception. As I found out later, my wife was called at home to say that the vehicle was ready for collection. Why didn't they check in the waiting area, I was there all the time.
I hope that these things can be avoided at the next appointment.
Yours sincerely
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