I was looking for insurance for my new e-bike and came across FahrSicherung on a comparison portal.
The comparison of offers and the included services (plus premium service with GPS tracker) convinced me.
The initial inquiries by email were answered quickly. The telephone contact was also good and friendly. The call-back service was very quick. I hope that the insured event does not occur, but I believe that I am well looked after and covered here.
Of course, the quality of the insurance can only be properly assessed in the event of a claim. However, the insurance conditions, especially the exclusion criteria, look good at first.
The advice in the bike store was very helpful.
One thing not even specified and still replaced. It couldn't be better and I'll be happy to keep going. Best bike insurance ever thanks for the quick help.
FahrSicherung FS GmbH in Berlin with its owner Thomas Giessmann is a highly reputable and really recommendable insurance agency. You only find out whether things are working well in the event of a disagreement or claim: Mr. Giessmann and his team were very committed and successful in dealing with an insurance company (no longer offered by FahrSicherung for good reason) in order to enforce the compensation payments I was entitled to after an e-bike claim. Subsequently, with the help of FahrSicherung, I was able to terminate my contract with the 'problem' insurer and take out a new policy via a well-structured overview of the benefits offered by eligible bicycle/e-bike insurers. I would gladly award ten stars for so much service, professionalism and customer proximity if it were possible!
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Profile active since 06/25/2019 | Last update: 03/27/2024
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