ElektroPhysik Dr. Steingroever GmbH & Co. KG

Measuring instruments for surface technology, precision measuring instruments, coating thickness measurement,

ElektroPhysik Dr. Steingroever GmbH & Co. KG
75 Reviews i
published (99%)
out of 76 reviews
Contact information
Quality and precision from Germany: your reliable partner for 75 years

ElektroPhysik is one of the world's leading manufacturers of measuring devices for surface technology. As a pioneer in the field of non-destructive coating thickness measurement, we have realized successful developments and actively promoted international standardization.
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Contact information

ElektroPhysik Dr. Steingroever GmbH & Co. KG
Pasteurstr. 15
50735 Köln
Germany
Directions

Review from 02/27/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Customer loyalty

4.96 out of 5
23 Reviews

Customer satisfaction

4.91 out of 5
23 Reviews

Professionalism

4.91 out of 5
22 Reviews

75 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
The new Minitest 745 measuring device is extremely popular in our company and I should definitely order another one. The application, handling and evaluation of the measurement results are excellent.
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Customer review & rating for:
ElektroPhysik Dr. Steingroever GmbH & Co. KG
02/27/2024Anonymously
5.00 out of 5
Excellent
Recommendation
High products quality and super fast consulting
Customer review & rating for:
Schulungen / Seminare / Technical Training
10/11/2023JSC A.
5.00 out of 5
Excellent
Recommendation
Fast, direct and above all very competent advice on the products received by phone. Alternatives were also shown and advantages explained. Immediately after the phone call, I received all the relevant information by email. All in all, very positive and always happy to return!
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Customer review & rating for:
Schulungen / Seminare / Technical Training
09/12/2023Jörg E.
5.00 out of 5
Excellent
Recommendation
I had the chance to cooperate with Mrs. Kieß.

Many thanks for the fast, competent, effective and very kind service.
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Customer review & rating for:
ElektroPhysik Dr. Steingroever GmbH & Co. KG
02/15/2023Tuna A.
5.00 out of 5
Excellent
Recommendation
The online advice & tutorial I had was second to none, well presented. Great aftermarket service.
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Customer review & rating for:
Schulungen / Seminare / Technical Training
05/18/2021Anonymously
4.60 out of 5
Excellent
Recommendation
Convenience, reliable and simple. Those are some easy words to describe Elektrophysik products. As an Abroad Elektrophysik agency here in Malaysia, I often communicate with Ms Christiana Wicke on International Service with her professional approach it has made it easier to communicate and understand the actual issue we are dealing with. I will always recommend Elektrophysik with no doubts to my customer.
Customer review & rating for:
ElektroPhysik Dr. Steingroever GmbH & Co. KG
03/09/2021S.
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Dear Syakila, Thanks for that kind comment! It is a pleasure to have you as our long-term distributor!
5.00 out of 5
Excellent
Recommendation
Good tools for good price
Customer review & rating for:
ElektroPhysik Dr. Steingroever GmbH & Co. KG
10/03/2020Bart K.
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Thanks a lot for this feedback! We are looking forward to get in contact with you again.
5.00 out of 5
Excellent
Recommendation
Professional and dedicated staff, quick answers and deliveries. Nice products and more new products on the go. Looking forward to sell ElektroPhysik in Sweden.
Customer review & rating for:
Schulungen / Seminare / Technical Training
01/10/2020Carl A.
5.00 out of 5
Excellent
Recommendation
Elektrophysik maintains outstanding customer service as well as hospitality. We are very pleased with all the products and services provided by Elektrophysik. Elektrophysik always managed to offer optimum solutions at the best prices. Without any doubt, their in-depth knowledge and the support they provide makes the company really stand out. Whatever the problem, its superior team of experts is always there to help.
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Customer review & rating for:
Schulungen / Seminare / Technical Training
01/07/2020B.
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Dear Bozena, Thank you for this excellent and detailed feedback. It is always nice to have you and your team here at ElektroPhysik in Cologne. We are looking forward to a successful year 2020!
5.00 out of 5
Excellent
Recommendation
The spirit during training days was delightfully warm. As a newbie to scientific measuring subject, I did not feel unfamiliar at all. This was very interesting and promising meeting. I do hope we are able to start doing business also here in Finland!
Customer review & rating for:
Schulungen / Seminare / Technical Training
12/19/2019Tero T. R.
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Thank you for this awesome feedback, this is pretty nice to hear! We are looking forward to a great partnership.
5.00 out of 5
Excellent
Recommendation
Individual wishes were addressed very well.
Through the professional competence, a clear knowledge could be conveyed.
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Customer review & rating for:
Schulungen / Seminare / Technical Training
10/31/2019Anonymously
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Thank you very much for the positive review! We are pleased that we could support you so well.
5.00 out of 5
Excellent
Recommendation
Very good training, in the end only encouraged me to order or purchase such a device for my appraisal work.
MfG
Rainer Rossrucker
Motorhome appraiser.com
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Customer review & rating for:
Schulungen / Seminare / Technical Training
10/30/2019Herr R.
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Thank you very much, we are glad to hear that!
If you have any further concerns, please do not hesitate to contact us.
4.75 out of 5
Excellent
Recommendation
We are impressed with the A+ Service provided by ElektroPhysik to us.

Speedo Marine (Pte) Ltd
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Customer review & rating for:
ElektroPhysik Dr. Steingroever GmbH & Co. KG
08/01/2019Lay H.
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Dear Lay Hoon,

Thank you for this excellent rating and your supportive text comment.
It is a pleasure to have you as our longtime business partner.

Kind regards
5.00 out of 5
Excellent
Recommendation
Product quality is outstanding with incredible attention to detail. Wide range of product offerings with a product or probe for each and every application. Excellent technical support with a responsive sales team.
Customer review & rating for:
ElektroPhysik Dr. Steingroever GmbH & Co. KG
07/01/2019Electromatic Equipment Co., I.
ElektroPhysik Dr. Steingroever GmbH & Co. KG Comment from ElektroPhysik Dr. Steingroever GmbH & Co. KG:
Dear Business Partners,

It is great to hear that we can measure up to your expectations at such a high state.
We aim to find the best solutions for all our customers, thank you for your support!

Best regards
5.00 out of 5
Excellent
Recommendation
Crew in EP is the best!
Customer review & rating for:
ElektroPhysik Dr. Steingroever GmbH & Co. KG
05/13/2019Jakub D.
5.00 out of 5
Excellent
Recommendation
Contact person always available,
Excellent advice and suggestions for implementation,
Processing of orders very promptly,
Very pleasant working atmosphere
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Customer review & rating for:
ElektroPhysik Dr. Steingroever GmbH & Co. KG
02/13/2019Konrad S.
4.40 out of 5
Good
Recommendation
I am particularly impressed with the advice and customer service provided by Elektro Physik. The quality of the products is very high.
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Customer review & rating for:
ElektroPhysik Dr. Steingroever GmbH & Co. KG
01/17/2019Anna F.
4.80 out of 5
Excellent
Recommendation
thank you for everything during participating your training.
I should be 1 more stay regarding service training as well but next time.
QS7 is needed more training for me. thus your continuous information would be appreicated. Thank you.
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Customer review & rating for:
Schulungen / Seminare / Technical Training
12/04/2018Anonymously
4.60 out of 5
Excellent
Recommendation
It will be value added if the seminar conducts one more day for all participants have chance to share their own selling experience, marketing strategy, industrial perspective, best selling products in their territory, and customer's feedback etc.. To know better other markets will help us to review what parts has not yet done enough, reinforce or expend market share, and overcome the weakness for our own market.

To list the weak point or disadvantage of each competitors' products will also help for sales.

Terence Tsai
Yunton TAIWAN
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Customer review & rating for:
Schulungen / Seminare / Technical Training
12/03/2018Terence T.
5.00 out of 5
Excellent
Recommendation
Fast uncomplicated help when a device is needed. Simply recommendable. Very nice helpful staff on the phone. Highly recommended.
Birgit Schulz
B.S.Service and Sales
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Customer review & rating for:
ElektroPhysik Dr. Steingroever GmbH & Co. KG
11/23/2018Birgit Schulz B.S. Service und V.
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* All reviews and experiences about ElektroPhysik Dr. Steingroever GmbH & Co. KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/25/2017  |  Last update: 02/28/2024   |  Report profile

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