expert Bening Aurich

Elektrofachmarkt

expert Bening Aurich
TOP SERVICE PROVIDER 2024
3.72 out of 5
Good
758 Reviews
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Die Bening Gruppe betreibt unter den Marken expert Bening und Tootal Markt aktuell 27 moderne Technikmärkte. Zum ausgewählten Vollsortiment der Fachmarktkette gehören Telekommunikationsgeräte, Elektro-Hausgeräte, Gaming-, Entertainment- und Foto-Artikel sowie Unterhaltungselektronik.
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expert Bening Aurich
Dreekamp 16
26605 Aurich
Germany
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Opening hours

Websites

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75%
Recommended
on ProvenExpert.com
5 stars 52
4 stars 15
2 stars 10
1 star 9
Service on offer
Consulting
Friendliness
Cost-performance ratio
Good (3.82)

93 Reviews on ProvenExpert.com

3.86 out of 5
Good
1.50 out of 5
Fair
One employee sends me to the next employee, who sends me back to the previous one. And then I have to go to customer service because of a mini cable for a small MUSICbox. No wonder they then resort to the Internet
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Customer review & rating for:
POS Umfrage
03/02/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I took the Varta CR2 from the extensive range of batteries to the checkout and was told to pay €11.99. When I asked, the price was confirmed again. "The small batteries are so expensive". But I listened to my gut feeling and didn't buy them. I only paid 4.99 @ for the same Varta CR2 at Hagebau across the street.
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Customer review & rating for:
Online-Umfrage
02/19/2024Anonymously
expert Bening Aurich Comment from expert Bening Aurich:
Hello,

Thank you for your positive review.

We take your justified criticism very seriously and have passed it on to our store management for further review. Thank you for your comment.

See you next time and best regards

Your expert-Bening Aurich
2.00 out of 5
Fair
wanted to buy an ipad but nobody wanted to serve me
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Customer review & rating for:
POS Umfrage
02/10/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I was at Expert Bening in Aurich yesterday and received excellent advice from Mr. Koca. The selection is very large and you can always find something. The store design is also very nice. I'd love to go back again
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Customer review & rating for:
Online-Umfrage
02/09/2024Lucas S.
5.00 out of 5
Excellent
Recommendation
JUSTIN HAT UNS MEGA TOLL BERATEN. :)
Customer review & rating for:
POS Umfrage
01/18/2024M.
expert Bening Aurich Comment from expert Bening Aurich:
Hello,

Thank you for sharing your positive shopping experience in our store online.

Our goal is and remains to completely satisfy every customer. It's perfect that we - and Justin in particular - have also achieved this very well in your eyes.

We look forward to welcoming you back soon.

Best regards, your expert-Bening Aurich
5.00 out of 5
Excellent
Recommendation
good business, see you soon
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Customer review & rating for:
POS Umfrage
11/04/2023Anonymously
5.00 out of 5
Excellent
Recommendation
everything top:
top customer orientation
top friendliness
top accommodating
gladly again!
highly recommended!
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Customer review & rating for:
Online-Umfrage
08/02/2023der aus b.
expert Bening Aurich Comment from expert Bening Aurich:
Hello,

Thank you for your excellent review and for recommending us in this way.

Great that you like everything with us very much. Your extremely kind words make us very proud.

We are already looking forward to your next visit in our house.

Best regards, your expert-Bening Aurich
5.00 out of 5
Excellent
Recommendation
all good
Show original
Customer review & rating for:
POS Umfrage
05/09/2023ekaterina .
expert Bening Aurich Comment from expert Bening Aurich:
Hello,

1000 thanks for your very good review.

We are already looking forward to welcoming you again soon in our house.

Best regards, your expert-Bening Aurich
1.00 out of 5
Poor
Expensive protective film was poorly applied by the employee. Employee was so unfriendly, boss was informed and was understanding. New film was handed out by unfriendly employee Mr. D. and showed himself unfriendly again by saying "he would not like to give me the film and would not see it."
Will not buy anything there again. Too bad
Show original
Customer review & rating for:
Online-Umfrage
01/03/2023Anonymously
expert Bening Aurich Comment from expert Bening Aurich:
Hello,

Thank you very much for your review.

We regret the impression that our staff left with you. We would like to apologize for this.

Unfortunately, we are now unable to follow up on your experience. Would you like to send us a message to kundencenter@expertbening.de with your phone number? We would be very happy to clear up any misunderstandings with you.

Of course, we would like you to enjoy your next shopping experience with us again and hope to welcome you back soon.

Best regards, your expert-Bening Aurich
4.25 out of 5
Good
Recommendation
super friendly
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Customer review & rating for:
POS Umfrage
11/24/2022e.
3.75 out of 5
Good
Recommendation
SUPER advice and everything tailored to the customer.thank you.
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Customer review & rating for:
POS Umfrage
11/18/2022Anonymously
5.00 out of 5
Excellent
Recommendation
HAVE BOUGHT TODAY A CAR RADIO: AS A TECHNICAL LAYMAN; I HAVE THE FRIENDLY SALESMAN; MR. JAUKEN; GEFRAGHT; WHETHER HE WOULD DO THIS FOR ME: WITHOUT W ENN AND BUT WAS ME THIS WITHOUT HESITATION; VOLLZOGEN: AFTER A THOROUGH BRIEFING ON THE PURCHASED DEVICE I AM FULLY SATISFIED AGAIN DRIVEN FROM THE DEPOT: MY CONCLUSION: GREAT STAFF; GLADLY AGAIN WITH HIM--EXPERT BENING AURICH---.
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Customer review & rating for:
Online-Umfrage
11/17/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Have today bought a battery vacuum cleaner from Miele, were served by Mrs. Debelts, were super advised, the woman knew the best way to know, very nice competent saleswoman as you rarely find 5 stars, we will be happy to come to you again at the next purchase at Bening. vg Josef and Maria.
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Customer review & rating for:
Online-Umfrage
10/29/2022Josef u M.
1.00 out of 5
Poor
Goods were not taken back and that although one was there not even 2 hours ago. No trace of goodwill! The sales manager has no idea how to deal with a customer! Disrespectful behavior! Never again!
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Customer review & rating for:
Online-Umfrage
10/03/2022K.
expert Bening Aurich Comment from expert Bening Aurich:
Hello,
Thank you for your personal feedback.
We are very sorry that your visit to our store did not meet your expectations.
Would we like to hear more from you? Please send us an e-mail to kundencenter@expertbening.de with your telephone number for a personal callback. Or contact our store manager directly on site, he always has an open ear for you.

Best regards, your expert Bening Aurich
5.00 out of 5
Excellent
Recommendation
remains so , am very satisfied
6
Show original
Customer review & rating for:
POS Umfrage
09/24/2022Anonymously
4.25 out of 5
Good
Recommendation
EVERYTHING AS WISHED
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Customer review & rating for:
POS Umfrage
08/22/2022Anonymously
4.00 out of 5
Good
Recommendation
Not the first good experience at Bening.
Again now. An employee probably did not know exactly
about a purchase with 'cashback action'.
Therefore, there was no 40 € back from Braun when buying. Actually not so bad...make all times mistakes....bei the complaint I was then professionally helped. The 40 € was paid immediately. Here the customer is king, keep it up.
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Customer review & rating for:
Online-Umfrage
07/19/2022Enno R.
2.50 out of 5
Average
Nespresso pro coffee machine handed in for repair -after explicitly asking if this brand can be repaired. Did not turn on again.
40€ prepayment for estimate. After 6 weeks !!!
Unrepaired back. No error analysis - allegedly spare parts not procurable without indication wad was defective.
Brought to Fernseh/Elektro Kramer Aurich- Esenserstr. repaired back the next day- power supply repaired 89€.
So it goes!!
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Customer review & rating for:
Online-Umfrage
07/13/2022Wolfgang M.
5.00 out of 5
Excellent
Recommendation
CUSTOMER SERVICE WAS NICE FRIENDLY LADY HELPED ME VERY WELL ,CALM ,FACTUAL ,AND EXPLAINED EVERYTHING WELL TO ME
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Customer review & rating for:
Online-Umfrage
06/21/2022Anonymously
1.00 out of 5
Poor
Wurde weil ich Maskenbefreit bin vor der Tür abgefertigt...da fühlt man sich als Kunde zweiter Klasse...
Expert Aurich nie wieder !!!!!
Pissladen !!!
Genau die Wortwahl die passend finde !!!
Customer review & rating for:
Online-Umfrage
02/11/2022Stefan b.
665 Reviews from
1 other source
3.70 out of 5
Good
3.70 out of 5
Good
665 reviews on Google Maps
 
04/17/2024
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All reviews and experiences about expert Bening Aurich are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/13/2017  |  Last update: 04/17/2024   |  Report profile

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