expert Bening Minden

Elektrofachmarkt

Contact information
Die Bening Gruppe betreibt unter den Marken expert Bening und Tootal Markt aktuell 27 moderne Technikmärkte. Zum ausgewählten Vollsortiment der Fachmarktkette gehören Telekommunikationsgeräte, Elektro-Hausgeräte, Gaming-, Entertainment- und Foto-Artikel sowie Unterhaltungselektronik.

Contact information

expert Bening Minden
Königstraße 162
32427 Minden
Germany
Directions

81%
Recommended
on ProvenExpert.com
Cost-performance ratio
Good (3.95)

100 Reviews on ProvenExpert.com

4.05 out of 5
Good
5.00 out of 5
Excellent
Recommendation
We went into the store shortly before the end of the working day to buy a dishwasher. Despite the late appointment, we received very friendly and competent advice. The employee Ms. Ritter deserves special mention. She came to our home the next day to give us a new delivery date. Very nice woman and super effort! But I also received very nice service in customer service. Mr. Meier was very dedicated. Even if you sometimes have to wait in the store, the friendliness never falls by the wayside!
Show original
Customer review & rating for:
Online-Umfrage
03/10/2024Marina S.
expert Bening Minden Comment from expert Bening Minden:
Hello Mrs. Stoll,

We are very pleased to read the positive feedback from our customers here. 1000 thanks!

We always strive to provide our customers with competent advice and good service, which we have successfully done according to your review. Your trust means a lot to us - and especially to Ms. Ritter.

We want to continue to inspire you on site and look forward to hopefully welcoming you back soon.

Best regards, your expert-Bening Minden
5.00 out of 5
Excellent
Recommendation
I am looking for a new cordless vacuum cleaner. Your employee Nadine Ritter gave me very good advice. Very friendly and competent. Thank you very much
Show original
Customer review & rating for:
Online-Umfrage
01/18/2024Elke L.
expert Bening Minden Comment from expert Bening Minden:
Hello,

Thank you very much for your appreciative review.

We were very happy to pass on your very kind words and thanks to Mrs. Ritter.
We look forward to welcoming you back soon.

Best regards, your expert-Bening Minden
1.00 out of 5
Poor
We bought headphones on 17.12.2023 worth 199.00Euro unfortunately my husband can't wear them he gets very bad headaches and his ears get hot. We wanted to exchange them unfortunately we were refused because they could not be exchanged. We are good customers of Bening are very disappointed. We will not be buying from them again.
Show original
Customer review & rating for:
Online-Umfrage
12/27/2023Anonymously
4.67 out of 5
Excellent
Recommendation
Super service and advice. 1,000 thanks to Mrs. Ritter 👍👍👍👍
Show original
Customer review & rating for:
Online-Umfrage
12/27/2023Anonymously
expert Bening Minden Comment from expert Bening Minden:
Hello,

Thank you very much for your positive review.

Perfect that you like it with us and that you recommend us - and especially Mrs. Ritter. We have gladly passed on your thanks to her.

We look forward to welcoming you again in the future. You are always very welcome.

Best regards, your expert-Bening Minden
5.00 out of 5
Excellent
Recommendation
Very friendly and competent advice, already
It's been a long time since I've received such human and yet professional advice! I will gladly come back again.
Many thanks to Mrs. Ritter
Show original
Customer review & rating for:
Online-Umfrage
12/20/2023Anonymously
1.00 out of 5
Poor
Recommendation
Last week on December 11th I reserved a Samsung Galaxy a14 in green online for the brochure price of 139 euros.
I have not received any news to date.
I went to the store 3 times and every consultant knew nothing. It was supposed to be a Christmas present for my wife.
The salesman had promised to call the head office and wanted to call me back on Friday.
No answer.
What a shame, I'm very disappointed.
Show original
Customer review & rating for:
Online-Umfrage
12/18/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Your employees Mr. Muraufer and Mr. Sinsek have helped us extremely friendly to overcome a problem with our laptop! We would like to thank them very much for that! We will recommend them to others!
Show original
Customer review & rating for:
Online-Umfrage
06/27/2023H.
expert Bening Minden Comment from expert Bening Minden:
Hello,

Thank you for your excellent review and recommendation.

You make us very proud that you report so nicely about Mr. Muraufer and Mr. Simsek and the good advice in our specialty store. We will gladly pass on your thanks to them.

Please come back to us soon, we look forward to seeing you.

Best regards, your expert-Bening Minden
1.00 out of 5
Poor
complete store only one vekauf staff,,, supper keep up the good work
Show original
Customer review & rating for:
POS Umfrage
01/24/2023öz.
expert Bening Minden Comment from expert Bening Minden:
Hello,

thank you very much for your personal feedback.

We are very sorry that your visit with us did not meet your expectations.
Unfortunately, like all other companies, we have the same challenges with staff shortages and heaps of sick leave. From time to time, therefore, there are waiting times in some departments.

Nevertheless, we hope to welcome you back soon.

Best regards, your expert-Bening Minden
2.00 out of 5
Fair
If you have sellers in Minden who have no BOCK, then just do not open !

14.11.2022 at 18:10 18:15
Question: I am looking for someone who can help me with Homematic IP.
Answer:(at the cash register) yes I go times to a colleague (who said what is I just let me schools ) Wow at the vacuum cleaner , well there STÖREN customers is clear.
He came then nevertheless to me, Oh, how nice.
Question: Can you order me two radiator thermostats from Homeatic IP.
Answer: with an ah neeee everything not available , he could take that but when it comes ?
Name of the seller I have to leave out :-(
Question : yes can you just say nothing ?
Answer : Ne not doable .
GO HOME IF YOU HAVE NO BOCK MAN
I get out in the car and look at Expert Online , what does it say naaaaaaaaa exactly delivery time 1-3 days online in stock reserve and pick up.
God how bad can a seller be ?
Worst performance there is at Expert , but at least FREE

HAPPY HOLIDAY
Show original
Customer review & rating for:
Online-Umfrage
11/14/2022M.
expert Bening Minden Comment from expert Bening Minden:
Hello,

we always strive to provide our customers with the best shopping experience possible, so we are very sorry that we did not meet your expectations this time.
At Expert Online we are supported by all the "experts" in Germany who will then send you deliverable goods.
Hopefully we will get another chance from you to put the bad impression into perspective, because we want you to remain our customer.

Many greetings, your expert-Bening Minden
4.75 out of 5
Excellent
Recommendation
Customer review & rating for:
POS Umfrage
08/31/2022Anonymously
4.50 out of 5
Excellent
Recommendation
very friendly and accommodating handled complaint. thank you.
Show original
Customer review & rating for:
POS Umfrage
08/25/2022yasmine r.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
POS Umfrage
11/25/2021Anonymously
1.00 out of 5
Poor
When I ask for a connection cable in the TV department of the Minden store and am told "We don't carry that" and that there are no alternatives, I am initially speechless as a trained retail salesman. No wonder more and more people are ordering on the Net. Man man man, so what of unfriendly.....
Show original
Customer review & rating for:
Online-Umfrage
11/04/2021Thomas K.
2.00 out of 5
Fair
unfreundlicher Mitarbeiter,der nicht beraten wollte.
Customer review & rating for:
POS Umfrage
11/03/2021Anonymously
2.00 out of 5
Fair
very brief and somehow lackluster CONSULTATION
Show original
Customer review & rating for:
POS Umfrage
10/09/2021Anonymously
expert Bening Minden Comment from expert Bening Minden:
Hello Mr. Scholle,

Thank you very much for your review.

We are sorry that you had a negative shopping experience with us. We would like to apologize for the fact that you obviously did not receive good advice.

If you have any further cause for criticism, our local store management is always ready to listen to you and will help you as quickly as possible.

We very much look forward to your next visit so that we can show our best side.

Best regards, your expert Bening Minden
5.00 out of 5
Excellent
Recommendation
TOLLE BERATUNG, JEDERZEIT WIEDER
Customer review & rating for:
POS Umfrage
09/08/2021B.
5.00 out of 5
Excellent
Recommendation
super nett
Customer review & rating for:
POS Umfrage
07/15/2021F.
4.00 out of 5
Good
Recommendation
weite so und bleiben sie gesund
Customer review & rating for:
POS Umfrage
03/23/2021Anonymously
expert Bening Minden Comment from expert Bening Minden:
Hallo,

für Ihre positive Bewertung und die von Ihnen vergebenen Sterne danken wir Ihnen herzlich.

Wir freuen uns, dass es Ihnen bei uns gefallen hat. Schön, dass Sie sich kurz Zeit für eine Bewertung genommen haben und auf diesem Wege Ihre Erfahrung mit anderen teilen.
Mit Sicherheit machen wir weiter so und freuen uns auf Ihren nächsten Besuch in unserem Hause.
Bleiben auch Sie bitte gesund und schöne Grüße.

Ihr expert Bening Minden

5.00 out of 5
Excellent
Recommendation
Heute Morgen angerufen, kurze Beratung, 4,5 Stunden später stand der Kühlschrank in unserer Wohnung... so einen ,, Blitzschnell,, Lieferservise haben wir selten erlebt.... Mitarbeiter am Telefon und die beiden von der Lieferung gut gelaunt und freundlich... und das in Corona Zeiten... Danke... kommt alle gesund ins neue Jahr... 👍👍👍 ⭐⭐⭐⭐⭐
Customer review & rating for:
Online-Umfrage
12/29/2020Rüdiger H.
expert Bening Minden Comment from expert Bening Minden:
Hallo,

vielen Dank für Ihre ausgezeichnete Bewertung.

Sie zaubern uns mit Ihren netten Worten ein Lächeln ins Gesicht! Es macht uns sehr stolz, dass Sie unseren Einsatz während des Lockdowns loben. Ihre Bewertung beweist uns, dass wir alles richtig gemacht haben. Auch hinter verschlossenen Türen sind wir weiter für Sie da.

Das gesamte Team wünscht Ihnen auch ein frohes neues Jahr und bitte bleiben Sie auch gesund.

Jetzt wünschen wir Ihnen noch viel Spaß mit Ihrem neuen Kühlschrank und freuen uns Sie recht bald wieder bei uns zu begrüßen

Herzliche Grüße, Ihr expert Bening Minden
5.00 out of 5
Excellent
Recommendation
alles bestens und Frohe Weihnachten
Customer review & rating for:
POS Umfrage
12/10/2020FRED D.
expert Bening Minden Comment from expert Bening Minden:
Hallo,

vielen Dank für Ihre positive Bewertung und das Sie uns mit 5 von 5 Sternen belohnen.

Wir möchten auch weiterhin alles bestens für Sie erledigen und wünschen Ihnen ebenso ein Frohes Weihnachtsfest.

Herzliche Grüße, Ihr expert Bening Minden

4 Reviews from
1 other source
4.50 out of 5
Excellent
4.50 out of 5
Excellent
4 reviews on Yelp
 
03/14/2023
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All reviews and experiences about expert Bening Minden are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/13/2017  |  Last update: 02/19/2024   |  Report profile

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