expert Bening Stade

STAFF VERY FRIENDLY, HELPFUL.QUESTIONS ABOUT PRODUCTS ARE ANSWERED TO SATISFACTION

This is the 2nd time I've tried to buy a Side by Side fridge. I looked at the different models.
Unfortunately, the employees preferred to continue their personal conversations, we were completely ignored, and we had the impression that the customer was threatening to place an order, because they turned around. As I noticed the same thing the first time, I wasn't really surprised yesterday but a little annoyed. We would certainly have bought an appliance but under these circumstances we refrained from doing so. Very regrettable ... We will also refrain from coercing the employees in the future and do not want to disturb them any further in their conversations and will go to another store.

Wanted to buy a new computer. We were surprised by the unbelievable range on offer. The advice was very competent and honest. Exactly the opposite of another electronics store in Stade.
Whenever we need something, we only go to Bening.

I am (was) a customer of Bening in Stade for over 20 years. I have been mostly satisfied so far.
Now I have to vent my displeasure. I bought a washing machine in January. Delivery took 10 days, which was not very good. After 4 weeks I had a cable fire in the machine with a total power failure. The repair service at Bening was totally unfriendly. I was given a phone number from the manufacturer and told to take care of it myself. Impossible behavior towards customers. Bening will no longer see me

cool team. patient and very nice.

Impossibly unfriendly sales clerk, I asked for the customer toilet at the checkout and was immediately given a rude dressing down because I had walked too far and was told I could shop somewhere else and go to the toilet there.
That was my last purchase in the store.

I am very disappointed after today's visit to the market. An XBOX game with today's release date is not found in the system and I should ask in 2 -3 weeks!!!
A simple product inquiry to a totally unmotivated employee evokes only a shake of the head.He should have rather stayed in bed with his back pain today than to scare away the remaining few customers so.
I therefore strongly recommend to other customers to order the goods comfortably at the "department store with the big A..." to avoid such professionals.

nice weekend

Especially the Mr. Sell is super nice and Kompetent.
The 4th time I was helped with my problem by im Immediately!!! For me one of the best at Bening in Stade !!!!!

We had the intention to buy a refrigerator. Mr. Niklas Voges came to our aid in the selection.

He was excellently prepared thematically and advised us very well with his specific expertise. His friendliness was honest and came across well to us. We were able to accept the subsequent purchase offer very sympathetically. Ergo; When a new purchase is pending.... in the department of large household appliances... then about the company Behning and Mr. Voges.

RMS

various ARTICLES are significantly cheaper online. One week a TV is sold with price guarantee, one week later, different seller, same device, it does not go. from now on I buy only online.

On to Bening Stade just behind the entrance an information booth, unfortunately none present we wait. After some time loud calls from the direction of the cash register, they can wait a long time they see but that there is no one and there is also no one, what do they want? " Have a complaint ", they are wrong here anyway they have to go to the customer service, yes and where is the, out here left around is written. oh many many thanks for the friendly information.
On to the customer service, with what can I serve? Here the disk of the Schnitzel -Werk of the food processor Kenwood is defective 3x used, there I can help them unfortunately also not, where do they live then? Why? Yes Mr. ++++ is unfortunately only tomorrow again here the knows with the machine better they can not come back tomorrow? And bring the food processor must be sent in, so want it the manufacturer. (A new disc costs 16 €) for this I have to drive 120 km great service thanks a lot

The employee was very unfriendly to my question whether she had time same has experienced at the same time another customer who left immediately.

Unfortunately, no advice from the staff. Waited 10 minutes and no attention

pity that there is no more Airbus discount, have deshlb always bought here now probably rather no longer. Because these prices I have elsewhere also!!!!!

Good advice

Friendly and super customer service.

everything super