Gansel Rechtsanwälte

As the owner of a vehicle which, according to the KBA, does not comply with the emission values and requires a software update, I unfortunately took the bait offered by Gansel Rechtsanwälte and issued a mandate to assert my claims against the manufacturer.
In my opinion, Gansel Rechtsanwälte "lures" clients with a quick "possibly" positive outlook and can conclude a cost assumption for out-of-court representation within hours via a legal cost financier, where Mr. Gansel is managing director :-).
Unfortunately, nothing happens afterwards, even after repeated requests, and no explanation is given as to why the letter to the manufacturer is not even sent.
There are new rulings that have strengthened consumer rights, flat-rate compensation sums.... and Gansel.... does nothing. Even when the KBA threatened to shut down the car and I had to take a harsher tone, the only thing that came out was the termination of the mandate.
In my experience, this is a completely unprofessional way of working that is not client-oriented but only aims to maximize its own profit.

A shocking result in the revocation of a loan agreement to finance a car
Start of the revocation was September 2021 - end of the misery was May 2024. Due to the advertising, I had asked very carefully and mentioned 7 points under which conditions I would make the revocation at all. 2 of these points were:
5. before revocation, please first check whether it makes sense at all.
6. before taking legal action, please first check whether my legal expenses insurance provides cover.

It is certain that the fifth point was not made, i.e. my submitted documents were not checked, because if this had been done, there would never have been a revocation and, as a result, a lawsuit against the bank.
After all the preliminaries, I finally had to hand over the vehicle to the bank. After checking the documents with the bank, the bank wrote to the law firm and me that it was not a joint transaction and that I should pick up the vehicle again.
I was very unsettled, but the law firm reassured me that it wasn't a problem... the bank couldn't win the case.
Now the car has been with the bank for almost 2 years, my material damage is in the 5-digit range, the car has been picked up again and further loss on sale is inevitable.
Reaction from the law firm: Tough luck, unfortunately we lost the case. At least the law firm made a good profit.
All in all, very poor communication, documents that don't arrive and no empathy for the client.
My advice to everyone else: Only use a lawyer I can sit across the table from.

Many years wasted with Gansel, because the law firm represented me in the VW diesel scandal and in the end they achieved nothing except to produce costs for my legal expenses insurance. Most recently at the Potsdam Higher Regional Court, they didn't even manage to produce any evidence that the vehicle had an illegal defeat device or thermal window.

Gansel took care of all the details, including the financing. Gansel provided good information but was difficult to reach.
Unfortunately, the result is not satisfactory.

Gansel Rechtsanwälte provided us with reliable support during the proceedings, answered all our queries promptly and brought the proceedings to a successful conclusion. Initial difficulties with the assumption of costs by the legal expenses insurance were also resolved by Gansel Rechtsanwälte. Satisfied all round....

Sobering result! Followed RA Gansel's preliminary check 2 times. Zero result in the Mercedes diesel scandal and revocation of real estate loans. The only winners were all the lawyers involved.
But the client cockpit is tidy and clear.

I also turned to GR with confidence in December 2021 after reading the online advertisement "Check your claims against VW now for a free assessment".
After I was initially confirmed to have a very high chance of success, all the necessary documents were sent to GR via the Internet.
The assumption of costs by my legal expenses insurance posed no problem.
After two years in November 2023, the case was lost.
As the court only made false statements in the grounds for the judgment, e.g. that I had used the vehicle commercially and sold it in December 2023, etc., I pointed this out to GR in writing. These OFFENSIVE ERRORS were ignored by the GR, despite my written notification!!!!!!
Instead, two days before Christmas, a letter was sent to my legal expenses insurance company asking whether the costs of an appeal would be covered.
The date given was 15.01.2024.
Well, you know how it goes. Christmas, New Year's Eve.... Vacation time.
So I received several requests for "we need your help". But even I couldn't do much during this time, so that at the same time as the deadline expired on 15.01.2024, my legal expenses insurance refused to cover the costs of the appeal due to a lack of prospects of success.
Under these circumstances, it is understandable that I am not willing to bear the costs myself!
If a law firm is not even in a position to challenge a judgment that is wrong from start to finish, I wonder what the point is. I don't need a lawyer for that.
THANKS FOR TWO WASTED YEARS AND THANKS FOR NOTHING!

Attracted by the internet offer, "now free evaluation of your claims against VW", I uploaded my data for checking and the lawyer's recommendation was that he could not advise me to go to court in my case because I had no legal expenses insurance. A short time later, I received a letter stating that my legal expenses insurance had agreed to cover the costs. But I still don't have legal expenses insurance! So bullshit.
After more than 3 years, I have now received a court order for payment, without a previous invoice!!!!
No clarification possible by phone.

My conclusion on seriousness: negative. I feel cheated and exploited. I think anyone who falls into the trap (free of charge) and doesn't go to court will be systematically ripped off three years later! It was planned that way from the start! They don't want to clarify anything, so they issue a court order for payment directly without issuing an invoice and thus exploit the fear of court proceedings with time pressure!

Our personal experience: Over three years ago, in the days of the diesel scandal, we took advantage of the "free initial assessment". After the assessment, we decided against continuing with the law firm. Yesterday we were asked to submit a "waiver of the statute of limitations" under threat of legal dunning proceedings. We are in no way aware that we have to make payments to the law firm. We have not received any invoices or requests for payment in these 3 years. We received an email 3 years ago confirming the termination and that the process was complete. Why did the law firm not take action in 3 years? Why was no invoice issued early for the "free" service? Why can't I reach anyone on the telephone hotline after waiting 20 minutes? Will my email be answered promptly? Why were we not sent a request for payment with bank details but were threatened with "legal dunning proceedings" exactly 3 years before Christmas if we did not submit a "waiver of the statute of limitations"? Does this seem serious? Will I recommend this law firm? Will I have to get a lawyer to protect me from this law firm?

Received the requested amount of money + interest from the other party.

I was kindly advised and promised success with the meiem Schummeldiesel Mercedes ML. After about 2 years and several calls I was always put off that RA Gansel is still looking for a prefinancer, because I have no legal protection insurance and asked for patience and it will work out in any case already. Hocherschrocken got 2022 a mail, and without justification, that RA Gansel has discontinued the proceedings. Now the statute of limitations has occurred and I have no more chance, because I had too much confidence in a serious lawyer. On my renewed call it was pointed out in a disgusting manner and an arrogant choice of words that it is just as it is and Gansel has decided so. I cannot understand that RA Gansel who must have all documents still present, the case again to take up and again work on, particularly since a letter of RA Gansel to Mercedes in the year 2021 is present to me. I hope to hear again from RA Gansel, so that my confidence in a serious lawyer who attracts customers on the Internet not to lose completely. Joachim Tölle

Mr. Marseli advised me very professionally on my diesel issue.
I found him to be extremely competent, thanks to his high level of expertise and the necessary tact. His approaches to solving the problem were comprehensible to me.
I felt understood and in good hands at all times.

I am glad that I had chosen this law firm, because the ladies and gentlemen always helped me.... They had understanding for me when I presented my opinion and wanted to assert my very own point of view. It is not a matter of course that a lawyer takes the trouble to understand his client and even to accept his argumentation.

My personal experience is that my right was not enforced.
After more than 4 years of dispute, I have received almost nothing. My personal wishes, which I had expressed from the beginning (verbally as well as in writing), were not taken into account.
I was wrongly advised and a judgment was obtained, which was not in my favor.
In the end, I had to agree to the last offer because otherwise I would have received nothing at all.
I feel lied to and cheated by VW as well as by the lawyers.
If I could distribute minus points, I would do so here.

VW emissions scandal Audi A3 2.0

Competent support, super client portal,
uncomplicated & fast handling with process financier.

excellent conduct of the case up to the successful pronouncement of judgment in relation to the diesel scandal

Friendly and very competent advice and support. The complex requirements are simplified in a legally comprehensible manner and safely monitored. At all times we have been accompanied through the process and have had a good feeling.

Very nice and competent contact persons!
Professional handling of the process!
Always up to date!

the entire transaction was very good, I am very satisfied, everything went as agreed.
Thank you very much , gladly again

objective and competent