I've had a Lambda heat pump running since September. It all started with the fact that the advice and quotation were in a class of their own: The advice was very thorough and adapted to my old house in several stages, the quotation was detailed and easy to understand. The installation was very professional and complex in the outdoor area, the hydraulics in the basement have become a small work of art. The commissioning was thorough and most of the parameters were well set. So far, I have only adjusted the heating curve a little and Green Vision had to increase the maximum output at 0 degrees via remote maintenance, but this was done in a few hours. After half the winter now, just before Christmas, not only is the house nice and warm, but at just under 6.0 the JAZ is even significantly better than the predicted 4.6. Unfortunately, I can't award more than 5 stars....
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Thank you very much for your feedback. We’re pleased to hear that you’re satisfied with the consultation, the quote, and the installation. At the same time, we take your concerns regarding customer service seriously. We’re sorry you had trouble reaching the right person, and we understand how important it is for you that guidelines are followed. We will forward your comments to the relevant team to help us improve our services. In fact, we have since expanded our customer service department, allowing us to respond very quickly. Your feedback is important to us, and we appreciate your candid comments.
Best regards,
The Green Vision Team