Keynote speaker with focus on serviceleadershipsalesservice optimizationcommunicationmystery shoppingleadershipservice expertcoaching on the jobmotivationservice philosophyservice culture
The ProvenExpert Quality Seal is awarded to service providers who have received at least 10 customer reviews with a recommendation rate of 90% or higher.
A really great course. Everyone - especially those in the service industry and small business owners - should take it. The course gave me the chance to look at my offering and my performance. The course is a great way to hold a mirror up to yourself and develop your business - without being pressed for time. Perfect. THANK YOU.
Thank you very much for this positive review, Jana! I am very happy that the course has supported you to make your business even more customer-oriented ... and that you could already achieve the first successes. Have fun with the implementation.
PS: I agree with you that especially solopreneurs, who manage their business all by themselves, deserve this support.
I have completed the online course "Pimp up my service" and can wholeheartedly recommend it: It is very comprehensive and full of knowledge, which I really like.
The topics of the course are:
- Customer communication
- Customer service and sales
- customer service
You can do the course at your own pace. Great: Monica was always available to answer my questions.
The icing on the cake was the one-hour 1:1 coaching session with her. In it, I received many valuable tips, some of which I was able to implement in a very short time.
Anyone who wants to improve their customer service simply has to take this course. :)
I would definitely recommend Monica to others! She has a refreshing, engaging style in her trainings and knows how to get the participants excited about the topic and thus the implementation.
Thank you very much for the nice feedback. I guess that's how it is when you do things out of passion. See you soon for another training. Many greetings Monica
Dear Monica, thank you for your great practical seminar, in which you also responded to our individual wishes. The seminar was really great and I could take a lot of professional and private from it. Thank you very much!
Dear Sandra, thank you for your great feedback. I also enjoyed our training very much. All the best for your further journey ... and it still goes a long way ... I'm sure of it. Best regards Monica
Ms. Nunez already makes an insane amount of effort in her preparation and pays attention to every detail. We met her at an event and then booked her directly for a company event. Very professional work and we have learned a lot with a lot of fun! Therefore, again and again with pleasure.
Best training we ever had !!!! Super professional !!!
Very dedicated, valuable and experienced !!! Is just always nice to work with absolute professionals! TOP !!! And a thousand thanks !!!
Dear Mrs. Weiß, thanks go back to you and your team. Have fun with the implementation! I am already looking forward to our next event. Best regards from Frankfurt!
Very individual, each topic is addressed in detail, nothing is left open, a relaxed and casual atmosphere with lots of fun and excitement.
Just great and pleasant, learning and developing gets a whole other dimension :-)
Great inputs. A firework of insights. It's rare to experience such a high content density, classily packaged, charmingly and wittily presented. A real mindchanger... Class
With her sympathy and authenticity, Monika Nunez knows how to inspire people for herself and your topic. In the field of service communication, I consider her an absolute expert.
With ease and practical examples she conveys strong impulses and clearly shows what is important. Great experience. I can only recommend it!
All reviews and experiences about KommunikationsArt are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 02/05/2016 | Last update: 05/05/2022
| Report profile
Quality assurance is the top priority of ProvenExpert's terms of use and evaluation guidelines.
However, should you feel that a review is in violation of our guidelines, you can submit a request to have the review assessed by the ProvenExpert quality assurance team by using the following contact form.
PS: I agree with you that especially solopreneurs, who manage their business all by themselves, deserve this support.
Best regards and good luck furthermore!
Monica