Kreuzfahrt-Planer

Marita Hansel | Reisebüro Georgsmarienhütte | Cruise Ocean, River, Rail

Kreuzfahrt-Planer
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.83 out of 5
Excellent
280 Reviews
Contact information
Welcome to the fascinating world of vacation on the water! We are all about unforgettable adventures on the waves of the world's oceans. The Cruise Planner is more than just a travel agency - we are your personal trailblazers for extraordinary...

Contact information

Kreuzfahrt-Planer
Oeseder Straße 79
49124 Georgsmarienhütte
Germany
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Contact person
Kreuzfahrt-Planer VuV GmbH; Kreuzfahrt Reisebüro Marita Hansel

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98% Recommended
5 stars 200
4 stars 31
2 stars 0
1 star 0
Excellent (4.78)
Cost-performance ratio
Good (4.43)
Top competencies

Customer loyalty

4.67 out of 5
49 Reviews

Expertise

4.73 out of 5
37 Reviews

Professionalism

4.83 out of 5
35 Reviews

237 Reviews on ProvenExpert.com

4.80 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
The consultation was very comprehensive and competent. Adequate time was taken to find the best offer based on our wishes and ideas. In the weeks leading up to the start of the trip, our questions were always answered in a friendly and timely manner and the travel documents were prepared. Conclusion: "reliable and competent- gladly again"
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
08/27/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the extensive and above all very good rating :-))) We are very happy about it and it is certainly also helpful for other customers.
5.00 out of 5
Excellent
Recommendation
Because everything was just right.
Thank you very much.
Brigitte Schmechel
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
08/23/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your review :-))) If everything went well, then we are particularly pleased!
5.00 out of 5
Excellent
Recommendation
Mrs. Hansel took great care of us. Her great advice led to an unforgettable cruise experience. Thank you very much!
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
08/12/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
We are delighted - thank you very much for the great rating :-)))
4.00 out of 5
Good
Recommendation
We couldn't go ashore in Gotland, wind force 9.
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Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
08/06/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Many thanks for the review. It's a shame that Gotland didn't work out for you. Unfortunately, this "problem with Visby/Gotland" exists and we inform you about it in every consultation.
5.00 out of 5
Excellent
Recommendation
The route is very beautiful - great scenery - great harbors. Unfortunately, we had pretty bad weather in Molde and Eidfjord. But there's nothing you can do about that.
We didn't like the Aida Perla that much. The theater is very badly laid out. Far too few seats with a direct view of the stage. There are also too few seats with a table for playing board games. It was often difficult to get suitable seats as there were many families with children on board and a lot of games are played in the evenings.

Otherwise it was very nice as always. The staff are very helpful!

However, booking excursions directly through Aida is now almost impossible for a family to afford. They have become quite expensive. It was good that we were able to do everything on our own at our ports.



We will definitely go again...maybe try Mein Schiff...



When the time comes, we'll let you know



greetings Monika Averbeck
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
08/05/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) for the great rating and the detailed report. Until the next cruise consultation, maybe on the MEIN SCHIFF.
3.80 out of 5
Good
Recommendation
Because I was well advised and Mrs. Hansel tried to meet my wishes, but this did not work out 100%. Therefore not a very good.
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
08/02/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your frank opinion. I would have liked to have booked the (more expensive) cabins of my choice, but these were no longer available due to the short notice of the booking. Unfortunately, my consultation gets a star deduction for this :-(
5.00 out of 5
Excellent
Recommendation
We felt that we were in very good hands.
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
07/29/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) I'm delighted!
5.00 out of 5
Excellent
Recommendation
Hello, please excuse the late response. We had a very nice week on the Aida Nova Comedy Cruise. The comedy always had its performance at 9pm in the Theatrium where you couldn't get a seat at 8pm because many visitors had already sat there at 6pm and reserved for others, unfortunately it was no longer possible to get a seat, we then, like many others, went to the cabin and watched the show on TV. As the ship was fully booked, the people at the bar were very busy and sometimes it took a little longer for us to get our drinks. But we took that into account. What we also found really great was that the comedy people walked between us passengers the whole week and even ate in the buffet restaurant. We found out later that Aida had arranged this with them and everyone was allowed to come and have their photo taken with them and they were all in such a good mood. 👍 We didn't leave the ship in Arhus because of the bad weather, we passed the time on the ship and we didn't have a long time even the child was thrilled. Copenhagen, sea day and Kristiansand we had really nice weather felt almost like in the Mediterranean. We visited the harbor lounge on the ship where we learned interesting stories and sights about Denmark and Norway, we visited all the sights in the countries as we were on our own in Copenhagen and Kristiansand. In Oslo it was unfortunately very rainy and we had previously booked a trip to the ski jump and the view was unfortunately not so nice but still very interesting to get to know the city, definitely worth another trip for me. On the last day we were in Skagen where we stayed on the ship because of the weather and the short layover time until 2pm.
We have fallen in love with Norway and would love to do a fjord tour with Aida that includes Geiranger or where you can take a trip there, if there is such a thing. We only know the Nova so far and could also imagine the other child-friendly ships like the Perla and Prima.
We had an all-round carefree and wonderful vacation with Aida with a happy child.

Many thanks again for the care!

With kind regards
Nadine Wagner
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Customer review & rating for:
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07/23/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Wow, thank you so much :-))) for this long report. You get the gold medal for the longest travelogue in our ratings! And I look forward to being able to advise and support you again on your next cruise with AIDA to Norway. Please get in touch, as the cruises are already bookable until 2026. And the earlier you book, the better the cabin!
5.00 out of 5
Excellent
Recommendation
The absolutely competent advice down to the smallest detail, everything was perfect on our cruise, it was the right ship, the right excursions, in short everything. Therefore, because of the competence, we would recommend the cruise planner at any time and to anyone.
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
07/23/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) for making us your number one. We appreciate your great feedback!
5.00 out of 5
Excellent
Recommendation
Very keen to fulfill all customer wishes
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
07/22/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-))) We can't do magic, but if it's within our capabilities, we fulfill all customer wishes.
5.00 out of 5
Excellent
Recommendation
It was a very nice consultation and all questions were answered patiently:)
Anytime again.
We are now really looking forward to our cruise
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Customer review & rating for:
Beratung und Buchung beim Kreuzfahrt-Planer - Feedback
07/22/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the great review :-))) A calm conversation is always part of our service! As is our patience - first-time drivers often have lots of questions, which we are always happy to answer.
5.00 out of 5
Excellent
Recommendation
We were very satisfied from the beginning of the planning to our return.
We would always return to your travel agency for advice.
All we can say about the trip is that it was not the last time.
I did the Rhine/Moselle tour last year and this year I was also able to convince my husband to do it.
Quote: We'll definitely do it again next year. End quote. I think that says it all.

My personal impression of the "industrial harbor" in Ghent was that I personally didn't like it so much, but I couldn't get off the ship due to health reasons and so I spent the whole day on the ship in the industrial area.
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
07/20/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
:-))) I'm really happy about that and I'm already looking forward to your next river dream!
5.00 out of 5
Excellent
Recommendation
You can tell that Ms Hansel is not only professional and experienced in advising and organizing, but also passionate about cruises.
It is extremely helpful to have someone there to remind you of all eventualities.
I can only say thank you again and again for her support and will continue to book with her and recommend her.
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Customer review & rating for:
Feedback nach Ihrer Kreuzfahrt
07/09/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for the great feedback :-))) I am also looking forward to your next cruise dreams!
5.00 out of 5
Excellent
Recommendation
quick response, friendly
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
07/02/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-)))
4.67 out of 5
Excellent
Recommendation
They know what they are talking about and pass this on to the customer.
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Customer review & rating for:
Zurück von Ihrer Kreuzfahrt - Feedback
06/10/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your compliment :-)))
5.00 out of 5
Excellent
Recommendation
As always, simply great 👍✈️🚢👍
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Customer review & rating for:
Zurück von Ihrer Kreuzfahrt - Feedback
06/03/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-)))👍
4.77 out of 5
Excellent
Recommendation
Detailed, individual, competent advice in a relaxed atmosphere.
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Customer review & rating for:
Ihre Kreuzfahrt-Buchung - Feedback zur Beratung
06/02/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-)
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Beratung und Buchung beim Kreuzfahrt-Planer
05/28/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much ;-)))
4.56 out of 5
Excellent
Recommendation
Because it took some of the work off my hands and supported me well in certain decisions
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Customer review & rating for:
Zurück von Deiner Kreuzfahrt - kurzes Feedback
05/26/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much :-) Please let us know what you missed in our services.
5.00 out of 5
Excellent
Recommendation
Everything went according to our expectations. Everything was great.
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Customer review & rating for:
Zurück von Deiner Kreuzfahrt - Feedback
05/25/2024Anonymously
Kreuzfahrt-Planer Comment from Kreuzfahrt-Planer:
Thank you very much for your great review :-)))
43 Reviews from
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5.00 out of 5
Excellent
5.00 out of 5
Excellent
19 reviews on Google Maps
 
11/26/2023
5.00 out of 5
Excellent
19 reviews on Google Maps
 
11/20/2023
5.00 out of 5
Excellent
2 reviews on Yelp
 
03/05/2023
5.00 out of 5
Excellent
2 reviews on golocal
 
05/03/2021
5.00 out of 5
Excellent
1 review on Facebook
 
07/23/2020
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All reviews and experiences about Kreuzfahrt-Planer are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/30/2021  |  Last update: 10/05/2024   |  Report profile

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