Level 16 GmbH

Apple reseller / Apple service specialist in Augsburg. Mac, iPad, iPhone.

Level 16 GmbH
4.93 out of 5
Excellent
274 Reviews
Contact information
The owner-managed Level 16 GmbH offers solutions for business and private customers. With over 25 years of experience with Apple products and professional business solutions, we know the Mac, iPad and iPhone down to the smallest detail and can...

Contact information

Level 16 GmbH
Karlstraße 11
86150 Augsburg
Germany

Contact person
Simon Wiedemann

Opening hours

Tuesday 10:00 am-12:00 pm

Websites & Profiles

100% Recommended
5 stars 261
4 stars 13
3 stars 0
2 stars 0
1 star 0
Excellent (4.94)
Top competencies

Customer loyalty

4.95 out of 5
19 Reviews

Customer satisfaction

4.94 out of 5
18 Reviews

Professionalism

4.88 out of 5
17 Reviews

274 Reviews on ProvenExpert.com

4.93 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
H. Wiedemann is very well positioned professionally and very concerned about solving problems.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
09/27/2022M.
5.00 out of 5
Excellent
Recommendation
My already somewhat older Mac had become slower and slower. Instead of buying a new device, I first called Level 16. I received competent advice. Mr. Wiedemann checked the device and gave it after consultation on the software and hardware side an upgrade at a fair price. Everything runs smoothly again. Gladly again.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
08/16/2022Zufriedener K.
5.00 out of 5
Excellent
Recommendation
Top price-performance ratio, super nice and especially competent advice. Here you have the feeling that authentic and according to customer needs is recommended. I am super happy with my new iMac27 rocket baby! Thank you very much Mr. Wiedemann! I am absolutely happy to recommend you! :)
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
03/18/2021M. S.
5.00 out of 5
Excellent
Recommendation
Ordered an iMac 27 with special configuration, delivery earlier than expected, competent, friendly advice, recommend without reservation.
Heidemarie Henkel (Bad Lippspringe)
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
03/07/2021Heidemarie H.
5.00 out of 5
Excellent
Recommendation
iMac 21,5" -action package was delivered promptly as offered and works flawlessly.payment with mastercard is unfortunately not possible,which I personally prefer when ordering from abroad .emails are responded to quickly.will certainly recommend the company level16.
Josef / austria
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
10/12/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Many occasions have already brought me to the small and fine store in Augsburg. Repair of a MacBookPro, examination of an IPhone 6s, backup hard drive for TimeMachine purchased, advice for various Apple products. Always I have the feeling to be advised honestly and correctly, accompanied by the security to buy the right product for my needs. Many thanks to the team.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
06/27/2020P.
4.94 out of 5
Excellent
Recommendation
Level 16 GmbH offers excellent expertise , good advice and a very friendly service and factual advice that is second to none! If I need more devices from apple, I will turn again to Mr. Wiedemann and his team....
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
05/20/2020Ingo H.
5.00 out of 5
Excellent
Recommendation
Got my ordered iMac 27 inch delivered today, even a day earlier than the stated delivery date. Everything TOP! Very good service at a reasonable price, highly recommended! Am very positively surprised for an online store.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
03/06/2020Anonymously
5.00 out of 5
Excellent
Recommendation
1. answer to my inquiries: correct 2. execution order - upgrade from harddisk to SSD -: okay 3. personal consultation: very good 4.: technical execution: perfect 5.: additional service like diagnosis, cleaning etc.: thank you!
Will remain customer of Level 16 (two service cases so far)
Dr. Uwe H. Wolfmeier
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
02/28/2018W.
4.92 out of 5
Excellent
Recommendation
I am very satisfied all around! Level 16 can be recommended without reservation.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
11/20/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Better than in the Apple store, since no appointment is necessary.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
10/29/2017Gruber S.
5.00 out of 5
Excellent
Recommendation
Even without elaborate appointments, help is provided here immediately. Thank you very much!
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
10/29/2017Markus L. P. (130 Xing Kontakte)
5.00 out of 5
Excellent
Recommendation
My cell phone had a cracked display. What was especially great was that I was able to use the phone again the same day/afternoon.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
10/19/2017Anonymously
4.85 out of 5
Excellent
Recommendation
My Mac needed a tune up and a memory upgrade. Both were done quickly and competently.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
09/12/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Top service and much faster than Apple itself!
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
08/17/2017Anonymously
5.00 out of 5
Excellent
Recommendation
Device was quickly and competently brought up to date. Advice and service very friendly!
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
08/03/2017Anonymously
5.00 out of 5
Excellent
Recommendation
The Level 16 team does what a customer ideally expects: a quick solution to the problems/concerns/wishes. Level 16 does this in a friendly and competent manner. You get what you ask for, precisely in relation to the requirements, with clear and fair prices.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
07/12/2017O. - VfU
5.00 out of 5
Excellent
Recommendation
The service was delayed, but the provider could not help that. He tried very hard to keep the delay as short as possible.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
07/06/2017Adam W.
4.60 out of 5
Excellent
Recommendation
In Level 16, I received competent and very friendly advice. I was particularly impressed by the friendly and objective way they treated me as a customer. In contrast to the direct Apple stores, where you are either treated like a child or with an incomprehensible arrogance, the contact in Level 16 is friendly, objective and on the same level... Therefore, I can only highly recommend Level 16. B. K.
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
07/06/2017B. K.
5.00 out of 5
Excellent
Recommendation
fast unbureaucratic help!
Show original
Customer review & rating for:
Level 16 GmbH - Apple Fachhändler und Apple Autorisierter Service in Augsburg für Mac, iPad, Apple TV, iPod und Beats Produkte.
06/22/2017Anonymously
Submit a review
Write a message
Tell a friend

Your message to Level 16 GmbH

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

All reviews and experiences about Level 16 GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 03/07/2016  |  Last update: 09/27/2022   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, ad-free, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2022 Expert Systems GmbH