My7steps

Short-term psychological therapy online with experienced psychologists

My7steps
39 Reviews i
published (93%)
out of 42 reviews
Contact information
At My7steps, we specialize in providing psychological support to help people quickly overcome difficult and stressful life situations. Online. Without waiting times.

Contact information

My7steps
Mainzer Straße 75
65189 Wiesbaden
Germany
Directions

Contact person
Ralph Grobecker c/o My7steps GmbH

Websites

Review from 09/27/2024  
4.60 out of 5
Excellent
Recommendation
Quality
Value
Services
Performance
Consulting

39 Reviews on ProvenExpert.com

4.60 out of 5
Excellent
Recommendation
The consultation was very empathetic and professional, which did me a lot of good and helped me further.
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Customer review & rating for:
My7steps
09/27/2024Anonymously
My7steps Comment from My7steps:
Hello dear client, thank you very much for the positive review! We are very pleased to hear that you are so satisfied with My7steps. Your feedback motivates us to continue to do our best. If you have any questions or suggestions, please let us know!
3.80 out of 5
Good
Recommendation
Structured and systematic conception, excellent customer service, professional counseling with well-trained contact persons.
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Customer review & rating for:
My7steps
08/01/2024Anonymously
My7steps Comment from My7steps:
Hello dear client,

Thank you for your feedback on My7steps. We appreciate the time and effort you have put into sharing your thoughts with us.

We have read your review carefully and are pleased with the positive words you have chosen about My7steps. There are certainly areas where we can improve.

Could you possibly give us some more details or concrete examples of how we could better address a specific issue or challenge? Your additional comments would help us a lot to improve.

Thank you again for your valuable feedback. If you have any further questions or comments, please do not hesitate to contact us.

Yours sincerely,
Your My7steps Team
5.00 out of 5
Excellent
Recommendation
Very nice first contact, I felt very understood and my problems were summarized accurately. I'm already looking forward to the next appointment :-)
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Customer review & rating for:
My7steps
06/12/2024Anonymously
My7steps Comment from My7steps:
Hello dear Rhea,

Thank you very much for sharing your first impression with us and other interested parties. We are delighted that you are in such a positive mood after your first appointment.
We wish you all the best for the future with My7steps
4.20 out of 5
Good
Recommendation
The ability to decide to work through the points depending on your mood. Independence from time and no additional paths. If you don't even know where the path should lead, it often becomes difficult to answer the questions. In my case, I recognized a development towards my goal and used it. I was lucky that my partner of over 20 years was able to cope well with my bipolar disorder, which I recognized quite late. We have also always exchanged ideas. The most important thing is to answer the questions honestly. Now, after the end of My7Steps, I'm still struggling with thoughts of shame, because it became clearer to me from point to point that I too had hurt and was often not honest. Most of the problems came up in the manic phases, which I've been getting a better handle on since I started taking the appropriate medication. I now also understand better that there must be an interplay between everything and that the inner will to want to change something and to accept help at all costs is also a basic prerequisite for using My7Steps. I have printed everything out and will read it again at regular intervals.
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Customer review & rating for:
My7steps
06/07/2024Anonymously
My7steps Comment from My7steps:
Dear Ms. Bartels,
Your feedback is great. We are very pleased that we have been able to accompany and support you along the way. Openness and the desire to accept help are, as you rightly write, the basic prerequisites for improving something in life. It's great that you have managed to take this big step for yourself and your partner. Accepting help is a sign of great strength. It's also great that you've kept your notes and will use them again as an asset for yourself to read up on.
We wish you and your partner all the very best,
Your My7steps Team
4.60 out of 5
Excellent
Recommendation
My7steps is a low-threshold offer via Techniker Krankenkasse, among others, which I found very good. I find the combination of app and counselor very successful, as the counselor was able to integrate the experiences I had with the help of the app into a complete picture and give me good tips.
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Customer review & rating for:
My7steps
06/06/2024Anonymously
My7steps Comment from My7steps:
Hello dear client,
Thank you very much for your complimentary review! We are very pleased that you had successful discussions and that you were able to make optimum use of the combination of app and Talk provided by Techniker Krankenkasse at short notice.
We wish you continued success on your journey,
Your My7steps Team
4.33 out of 5
Good
Recommendation
At first I was really skeptical about whether a digital solution would work and whether I could trust someone I didn't know, but I have to say that the therapy helped me very well and that the trust was there from the very first minute. The written tasks in the app are kept very general (so that it suits everyone), I think the comprehensibility suffers a little from this. The personal discussions were all the better. Good and important impulses were given that help in the long term. I didn't think I would feel so much better afterwards and can only recommend it to anyone who feels they can no longer cope on their own. But you definitely have to want to work on yourself, otherwise it will be difficult to achieve an improvement in such a short time.
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Customer review & rating for:
My7steps
05/02/2024Anonymously
2.80 out of 5
Average
Recommendation
Great team, very nice people. I think the flexibility is great, you can decide for yourself when you want to deal with this topic. Location, time etc.
I would have liked more "homework". For me, the part that was too digressive was about pushing the thoughts further, how do they react to it. I don't know how that is supposed to work.
So this was not my way, but I would definitely recommend this app because maybe it will help someone else.
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Customer review & rating for:
My7steps
04/28/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I experienced noticeable relief in this one initial consultation. Absolute professionals! Highly recommended.
I have yet to gain further experience with the app.
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Customer review & rating for:
My7steps
04/25/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The start with prescription, health insurance submission and registration was a bit tedious, but it was worth it. The server crashed once, but the service responded immediately. I received a therapeutic call on the very first day, which helped me a lot. Super suitable questions and help to activate my own resources! Also great provision for emergencies. Highly recommended for mild depression!!!
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Customer review & rating for:
My7steps
03/28/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
My7steps
03/13/2024Anonymously
4.40 out of 5
Good
Recommendation
It has helped me a lot to figure my patterns out and understand what’s triggering me most of the time.
Customer review & rating for:
My7steps
02/02/2024Anonymously
5.00 out of 5
Excellent
Recommendation
It is really surprising how you can bring about real change with such simple and clearly understandable steps.
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Customer review & rating for:
My7steps
01/26/2024Anonymously
3.75 out of 5
Good
Recommendation
The app is very clear, the support really very friendly. The tasks/questions were very interesting. But it is NOT a substitute for professional help. In my opinion, however, the app serves as a transition until you have professional help. :)
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Customer review & rating for:
My7steps
01/09/2024Anonymously
My7steps Comment from My7steps:
Hello Fenryr,
Thank you very much for taking the time to rate us. We are very pleased to read that you were able to work successfully with the content of the application.
My7steps App is approved as a therapy for the treatment of mild and moderate depression by the Federal Institute for Drugs and Medical Devices as a digital health application and thus provides professional support for these indications. The study conducted for this purpose shows very good efficacy (https://my7steps.org/wp-content/uploads/2023/07/My7steps-App-Pilotstudie-220923.pdf). At the same time, we agree with you that the My7steps app is also very suitable for bridging the waiting time for full psychotherapy.
Kind regards,
Your My7steps Team
2.20 out of 5
Fair
Didn't help at all, they try to fit you into a system. A complete waste of money!
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Customer review & rating for:
My7steps
12/08/2023Anonymously
My7steps Comment from My7steps:
Hello,
Thank you for your review. It is a pity that My7steps App did not seem to help you. My7steps App is approved as a therapy for the treatment of mild and moderate depression by the Federal Institute for Drugs and Medical Devices as a digital health application.
The study conducted for this purpose shows very good efficacy (https://my7steps.org/wp-content/uploads/2023/07/My7steps-App-Pilotstudie-220923.pdf).
We would be pleased if you could contact us directly so that we can better understand why the app did not help in your case and how we could find a remedy if necessary.
Kind regards,
Your My7steps Team
4.80 out of 5
Excellent
Recommendation
Fast, simple and uncomplicated, therefore highly recommended.
Show original
Customer review & rating for:
My7steps
12/05/2023Anonymously
4.20 out of 5
Good
Recommendation
The 7Steps program is available quickly as a low-threshold offer and is very helpful. The conversation with the expert was particularly valuable.
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Customer review & rating for:
My7steps
11/14/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very professional counseling and very sympathetic therapist. I felt very comfortable and it helped me a lot to talk about my problems and challenges. I will definitely make use of more appointments.
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Customer review & rating for:
My7steps
10/19/2023Anonymously
5.00 out of 5
Excellent
Recommendation
I immediately felt understood
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Customer review & rating for:
My7steps
09/27/2023Anonymously
1.00 out of 5
Poor
I only helped to collect data. Ways out of depression were not discussed at all, only if you register as a self-payer. Wonder what the health insurance is paying 470 € for ?
This app brings no benefit!!!!!
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Customer review & rating for:
My7steps
09/22/2023Anonymously
My7steps Comment from My7steps:
Dear CK,

Thank you very much for your review and comments. It is a pity that you seem to be disappointed with My7steps App. In order to better understand how we can improve our service from your point of view, we would be happy if you could share your impressions and suggestions with one of our counselors. Please feel free to contact us at service@my7steps.org.

Best regards
The team of My7steps
5.00 out of 5
Excellent
Recommendation
I can recommend the app without reservation!
It triggers the personal strengths that were buried in me by some negative events and let me see nothing positive.
You can start immediately after signing up and you are supported in times of crisis.
I am grateful and excited about the success and can only advise everyone to sign up if you need unproblematic and quick help.
Many thanks to the developers of this app, they have done a very good job!
Show original
Customer review & rating for:
My7steps
09/12/2023Anonymously
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* All reviews and experiences about My7steps are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/21/2021  |  Last update: 09/27/2024   |  Report profile

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