Pflegehelden Göttingen | Northeim | Goslar | Hannover

The Pflegehelden Göttingen/ Northeim team provided us with excellent support. We particularly appreciated the empathetic and professional advice, the quick response and help and the very clear customer focus. It was not an easy situation for us and the Pflegehelden team provided us with helpful support and placed us with good to very good 24-hour staff.
It was also important to us that everything was legally and formally correct and we always had the impression that they worked very carefully and competently. We also received important information and tips on the whole bureaucracy surrounding the topic of care, over and above the pure placement.
We would recommend the team at any time.

We were helped immediately in case of difficulties

The care heroes were always there for us, very easy to reach and always friendly and courteous. They always implemented our wishes well and responded to us very well.

Contacting us was very easy and the call back came very quickly (on a Sunday !!!!) Even if the desired cooperation was no longer needed, the overall picture was very positive. Recommendation: absolutely.

The initial contact and the offer were good - for situational reasons, a care situation has not yet arisen;

The advice provided by Mr. Thiel was comprehensive and good.
It was not difficult for us to select the caregiver according to the personnel questionnaire. The lady arrived as announced. The first impression was already promising when we greeted each other.

And after three days, we are already satisfied on both sides.

We are very pleased that everything has worked out so well so far and hope that we won't have any further problems.
Then we would probably also take up the 'option to extend' for the current care assistant ...

We are very satisfied with the entire organization. One of the best alternatives when people want to grow old at home, are ill and need round-the-clock care.
The team is very courteous, attentive and very friendly!

Very good and extremely friendly communication.
Extremely reliable. Very deliberate search for suitable nursing staff. The person in need of care is at the center of everything we do.

I was pleased to receive the information material, including the possible costs, so quickly when I first enquired. As my mother has recovered in recent weeks from the illnesses that took their toll on her health in October-November, a decision has not yet been made within the family as to how to proceed.
You will receive further information as soon as a decision has been made.
Yours sincerely
Eckhardt Bündge

Immediate telephone contact and, in my opinion, competent advice.

Mr. Thiel and the office staff are very competent and committed.

Very competent and detailed advice, very reliable, always solution-oriented. Very easy to reach.
If a problem does arise, help is quick and uncomplicated.
Good, trusting cooperation.
We are very satisfied with the
care heroes! Thank you very much!

Mr. Thiel's commitment deserves special mention. Thank you very much!

Although the service offer was not used due to the individual situation, I felt that the communication, advice, preparation and support were very comprehensive and personalized.

As a "beginner" in the maze of the care system, I can definitely give them a recommendation.

Of course, I have already recommended Pflegehelden Göttingen several times. Because the care and service are first-class: Easily accessible or quick feedback. I particularly appreciate the flexibility: In my case, the problem of a supply gap loomed, which could be solved on the same day through the excellent commitment of Mr. Tiel.

A very good consultation. Very competent and friendly staff. It was a very good decision to go to Pflegehelden Göttingen/Northeim.

Top advice, very emphatic consultants, competent and empathetic to the situation. Thank you very much.

Fast, very friendly and competent advice from Mr. Thiel. Unfortunately, for family reasons no support possible.

Everything worked out well, gladly again!