phonea Sekretariatsservice

Telephone service, secretarial service, office service, telephone service, call answering service

Contact information
The phonea telephone service and secretarial service takes over your call acceptance and processes your calls individually according to your wishes. In real time, you will receive an email, SMS or fax with all relevant information about the call after it has been answered.

Contact information

phonea Sekretariatsservice
Birkengangstr. 177
52222 Stolberg
Germany

Contact person
Gummersbach & Kreus GbR

Images & Videos

95% Recommended
5 stars 34
3 stars 0
1 star 0
Excellent (4.70)
Cost-performance ratio
Excellent (4.78)
Top competencies

Professional demeanor

4.33 out of 5
3 Reviews

Cost adherence

5.00 out of 5
2 Reviews

Professionalism

5.00 out of 5
2 Reviews

38 Reviews on ProvenExpert.com

4.73 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Great relief in my working life. I really enjoy using Phonea's secretarial service and I am glad to have them by my side as a support.
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Customer review & rating for:
phonea Sekretariatsservice
09/30/2022Daniela S.
5.00 out of 5
Excellent
Recommendation
Super service! I am absolutely satisfied and can only recommend them!
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Customer review & rating for:
phonea Sekretariatsservice
09/20/2022Sarah N.
5.00 out of 5
Excellent
Recommendation
I can't fault the cooperation with the Phonea team. Keep it up! I recommend with pleasure
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Customer review & rating for:
phonea Sekretariatsservice
09/14/2022Sandra M.
5.00 out of 5
Excellent
Recommendation
Very great support in my secretarial matters. Everything is carried out as I had imagined. I therefore recommend very gladly
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Customer review & rating for:
phonea Sekretariatsservice
09/09/2022Mathias K.
5.00 out of 5
Excellent
Recommendation
A very good service provider that I am very happy to recommend. I am very happy. The cooperation is going great.
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Customer review & rating for:
phonea Sekretariatsservice
08/30/2022Jan S.
5.00 out of 5
Excellent
Recommendation
An impeccable, professional company. Flexible, friendly and competent, which I will be very happy to use again.
Many thanks for the cooperation
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Customer review & rating for:
phonea Sekretariatsservice
08/25/2022Diana J.
5.00 out of 5
Excellent
Recommendation
I've been working with Phonea for a while now and really enjoy using the secretarial service. Can say absolutely nothing negative. The cooperation works wonderfully.
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Customer review & rating for:
phonea Sekretariatsservice
08/16/2022Niklas J.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the services. Keep it up!
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Customer review & rating for:
phonea Sekretariatsservice
08/11/2022Jana G.
5.00 out of 5
Excellent
Recommendation
My wishes and suggestions were implemented very quickly, so that the cooperation could start quickly. Since then, everything has been going great and I'm glad to have gained a lot of support from you.
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Customer review & rating for:
phonea Sekretariatsservice
08/04/2022Kerstin O.
5.00 out of 5
Excellent
Recommendation
By working with Phonea, a lot of work is taken off my hands. I am very satisfied and therefore very happy to recommend.
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Customer review & rating for:
phonea Sekretariatsservice
07/28/2022Dirk M.
2.20 out of 5
Fair
Recommendation
phonea is certainly not a good provider, almost every call is answered incorrectly: Names and companies are written down incorrectly and even customers and business partners come up to one wg. the strange call acceptance. But one thing it is: unbeatably cheap!
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Customer review & rating for:
phonea Sekretariatsservice
04/07/2022Anonymously
phonea Sekretariatsservice Comment from phonea Sekretariatsservice:
Good evening dear anonymous author,

we are very sorry to hear that you have received this bad rating. Our team is always trying to answer calls in the best possible way. Unfortunately, mistakes sometimes occur in this process. In a joint dialog, we always try to work through the errors and talk directly with the colleagues. It is a pity that you did not give us the opportunity to do so.

We can only improve our quality in the long term with objective criticism and tangible information. That is the goal of every quality management system.

Kind regards from your phonea team
5.00 out of 5
Excellent
Recommendation
I have been using Phonea's telephone service for years. Now and then I also use the typing service. Both have always worked perfectly. The feedback from my customers has been consistently positive. My inquiries or requests have also always been answered or implemented promptly. Phonea is a great relief for my daily office routine.
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Customer review & rating for:
phonea Sekretariatsservice
12/22/2020A.
5.00 out of 5
Excellent
Recommendation
A super service, everything worked as discussed !
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Customer review & rating for:
phonea Sekretariatsservice
10/13/2020Eric Z.
5.00 out of 5
Excellent
Recommendation
A really very good secretarial service . Always reliable and easy to reach even for us in consultation. We are satisfied and will remain a customer.
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Customer review & rating for:
phonea Sekretariatsservice
10/08/2020Martin M.
5.00 out of 5
Excellent
Recommendation
Here you are not only offered a top service - it is actually implemented exactly as agreed. And when it came to minor complications, the communication was very simple and ran smoothly.
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Customer review & rating for:
phonea Sekretariatsservice
09/29/2020Jessica M.
5.00 out of 5
Excellent
Recommendation
The Phonea secretarial service makes my working life much easier and the contact is very uncomplicated. They respond to requests for changes immediately and implement them. I find top!
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Customer review & rating for:
phonea Sekretariatsservice
08/12/2020Leonie F.
5.00 out of 5
Excellent
Recommendation
We have been working with phonea secretarial service for a long time now and in all that time it has always run smoothly and provided top service. We are pleased.
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Customer review & rating for:
phonea Sekretariatsservice
08/05/2020Daniel P.
5.00 out of 5
Excellent
Recommendation
A very competent service. The phonea team is very reliable and friendly. There have never been any problems. Highly recommended!
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Customer review & rating for:
phonea Sekretariatsservice
07/30/2020Antje E.
5.00 out of 5
Excellent
Recommendation
The phonea secretarial service works very conscientiously and is always friendly. We can rely on them well and are very grateful for that. Therefore, we are also very happy to recommend them.
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Customer review & rating for:
phonea Sekretariatsservice
07/23/2020Achim H.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the cooperation with phonea secretarial service. They are very reliable and there is nothing to complain about.
Show original
Customer review & rating for:
phonea Sekretariatsservice
07/14/2020Stefanie K.
10 Reviews from
3 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
3 reviews on Webwiki
 
01/05/2018
5.00 out of 5
Excellent
4 reviews on Stadtbranchenbuch
 
01/30/2022
5.00 out of 5
Excellent
3 reviews on Cylex
 
04/28/2020
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All reviews and experiences about phonea Sekretariatsservice are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 10/19/2016  |  Last update: 04/18/2024   |  Report profile

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