Polarlichtexpress

We had a fantastic trip that was planned and implemented completely according to our ideas. It is rare that you get such a wonderful travel agency where you simply feel more than well looked after. No questions were left unanswered, our accommodation was great and everything was as described. We have also been bitten by the Finland bug and our next trip is clear, of course with the Northern Lights Express :-) 100000 thanks :-)

Perfect organization

We had a fantastic vacation in Lapland. We would like to thank you very much for this.
Due to the not too full program it was the perfect mix of excursions and relaxation.
We will certainly always remember the reindeer safari, the husky safari and the two snowmobile tours (especially the one with a campfire at night). Our hotel with the log cabin we stayed in, the food and the friendly staff also contributed to this perfect vacation.
Arrival and departure as well as the excursions were also all perfectly organized. We will be happy to come back to you in the future.

Everything simply worked out great - everything was well coordinated and when things didn't go according to plan, everything was taken care of quickly and easily.
And the best thing overall: despite the varied program, it was relaxed for us without any hectic or stress! GREAT!
And the Northern Lights were also delivered on time for the overnight stay in the glass igloo & quot; 😆

Competence is good, help with the organization of the vacation, all specified dates were kept, pleasant contact, quick help or suggestions in case of questions

I/we would particularly like to emphasize that we found the Hotel Metsähirvas, the excursions and especially the entire staff of the hotel and the excursions to be very friendly, accommodating and helpful.
We also particularly liked the natural and authentic nature of the hotel and the activities and excursions.

Great adventure trip, peppered with many highlights, such as a snowshoe hike, husky tour and snowmobile ride. Afterwards, it was an "all-round carefree" package that we had booked. Nothing was missing! Everyone was very nice and accommodating. The food was simply delicious. Cabin perfectly equipped. Many thanks for the great support before, during and after the trip. A big compliment! We shared lots of photos with friends during the trip and generated a lot of interest in the tour. We are curious to see who will return the favor next year with great photos ;-)

Everything was perfectly organized and all services were top 👍🏻

Very good experience with our fantastic trip to Lapland

Everything was as described in advance, sometimes even better than we had expected. The flight and transfer were perfect. The safaris in Salla Wilderness Park were well organized. The reindeer safari, husky safari, snowshoe hike and dinner in the kota were really great experiences. The animals were also treated with great care. 70 km on a snowmobile was a special experience. During the excursions, there were pleasantly long breaks in between and delicious food, drinks and snacks. We felt very well looked after and were able to enjoy an entertaining vacation in a great 36 m2 Keloblock cabin. The accommodation was very well equipped (stove, microwave, dishwasher, tumble dryer, private sauna for 2 and and and...). The hairdryer, which was missing, was provided immediately. The way from the hut to the restaurant was about 1.5 KM. You simply needed at least 15 minutes at a brisk walk. However, we were asked in advance whether we were good walkers and were informed of the distance. Admittedly, the vacation wasn't cheap, but it was probably reasonable compared to the very good overall service. And if you don't value alcohol, the additional costs during the week were not worth mentioning. Water, juices and coffee were free with half board... Special request for gluten-free food was no problem. Even on the excursions, the special request was taken into account without us having to say anything. We had an all-round wonderful vacation. Dear Mrs. Lang: Thank you very much and we would love to come back!

The organization of the excursions was perfectly prepared. The accommodation in the Äkäshotelli (log cabin) was super nice and the evening meal in the Artic Sky Lodge was excellent. I would travel with Polarlichtexpress again at any time.

The vacation was very well organized and well thought out from start to finish. We had no waiting times. The activities we booked were all great and we were met with friendliness everywhere. An unforgettable vacation. With everything we had wished for, including the Northern Lights. If anything, our expectations were exceeded. We really enjoyed the overall package. We can highly recommend this tour operator.

All the staff at Polarlichtexpress/fintouring gave us good advice and answered questions when we were planning our trip to Nuorgam; emails and information, including the travel documents, were good and arrived on time.
We needed clarification for transportation to the resort during a weather-related travel chaos. We had to contact the team outside office hours... despite the time after 20:00 on a Saturday, calls were responded to as quickly as possible.
Polarlichtexpress/fintouring made inquiries after the trip and our comments/requests were taken on board.
We would recommend Polarlichtexpress/fintouring and the trip offered at any time.

We were very satisfied with all the services. Very good advice, organization and execution! Gladly again!

We were completely satisfied, especially with the service during our trip. Thank you very much

Pure Finland!
It was a wonderful vacation trip with the family!

The whole trip was very pleasant and uncomplicated. We also found it very good that we could rent all our clothes on site and that all transfers etc. were already planned.

We had a wonderful vacation at Hotel Iso-Syöte. Everything was well organized from start to finish, our room was attractively and modernly furnished, the food was very tasty, fresh and varied. The excursions were always on point, all the guides were extremely friendly - but not pretentious - just relaxed and well informed. We always felt that we were in good hands, whether it was husky and reindeer sledding, snowmobiling, pedal sledding or snowshoeing...all in all, it was a very harmonious vacation. A repeat is not out of the question =) The sustainability factor was also completely fulfilled at the hotel. And we also thought it was great that animal welfare was very important on the excursions and you could tell that from the animals.
We can also recommend you as an organizer 100% and have already done so among our friends. Many thanks again for our unforgettable Finnish adventure...

Our wishes were taken into account and implemented in the planning, even last-minute changes at the end could still be planned. The information provided before the trip was detailed and very helpful. All activities and the corresponding pick-ups were carried out on time and met our expectations. All partners in the activities and hotels were very friendly and helpful. The rental of thermal clothing is a very good option, as you don't necessarily have such professional clothing at home. The drying cabinet in the lodge is great in the winter weather conditions. If we want to complain at a high level, we have to mention 2 points. 1. the organization of the sauna time in the lodge was not always optimal due to the effort to please everyone. 2. the husky sled safari was felt to have been rushed through, no time for photos with the dogs. The next group was already there.
Now that we have learned to love Finland, we would book here again and deepen our experience at other events.

It was a wonderful trip and perfectly organized
Thank you fintouring