Berlin, February 22, 2018. Moving forward in giant strides – this month, ProvenExpert.com counted its 33,333rd customer. The success of this review marketing company depends importantly on the needs of companies and service providers. And the direct path to the industry is on fire. "Over the last year, our number of users in all areas of business has increased by around 15,000", explains Remo Fyda, CEO of the platform. Customers have already completed close to 42,000 questionnaires using the rating tool. Companies from all industries and of every size use ProvenExpert to work professionally and even more successfully with customer reviews.
Founded in 2011, ProvenExpert.com is one of the best-known online platforms for qualified customer feedback and review aggregation in the region of Germany, Austria, and Switzerland. "See and be seen" is the plan for success. According to ProvenExpert, more than 50,000 visitors search for customer reviews on ProvenExpert profiles each day. Of those, 250 are specific inquiries and callback requests. Requests that often lead to orders and are able to be reviewed after completion. Over 4.1 million reviews have already drawn users to the ratings platform, which indicates how well you can work with the ProvenExpert seal of approval. It's worth it, too; an internal survey showed that ProvenExpert users were able to increase their revenues by 10% on average.
"ProvenExpert is available to everyone", states co-founder Fyda. In fact, return customers of the rating platform are a colourful bouquet. Companies like Memento Sympathy Cards or Schmelzer Meats are among our customers who have been there from the start. Numerous photographers, financial and insurance consultants, doctors, startups like Space Wallet or 3FACH ANDERStrainer Jörg Weitz also use the tool. The German equivalent of Shark Tank, "Die Höhle der Löwen", Felix Thönnessen, sums it up: "Before, if I sent out 10 feedback surveys, I'd maybe get three of them back. Now I send out ten and get eight or nine back." Large companies also see an enormous added value in actively working with customer reviews. Insurers like Gothaer, Barmenia, VPV Lebensversicherungs-AG, and Schwenninger Health Insurance do not view feedback from their customers as a one-way street, but rather as a quality barometer. Or car dealers like AVAG and the Thormann Group, who have been able to improve their range inter-regionally as well thanks to ratings. ProvenExpert is diversified. "We offer matching survey templates for all service providers and industries", continues Fyda. Interested customers only need to register, and then they can get started right away with active surveys.
In addition to the current 33,333 customers, more than 100 new registrations on average join every day, from car dealerships, the insurance and real estate business, and many other sectors. "ProvenExpert offers the perfect all-around solution for service providers and companies who want to implement referral marketing successfully", continues Fyda. Almost 50 employees are daily at work to optimize the project. "Referral marketing for all". The fact that they're on the right track is indicated by the numerous customers who recommend ProvenExpert. "It's our mission to spread helpful tips and specific instructions for working successfully with customer ratings. And to make it as easy and comprehendible as possible", explains the review marketing expert. In the end, the goal is the same across all industries: New and satisfied customers. Fyda is convinced: "There's big potential in every company, they just need to use the feedback of their satisfied customers properly." The customer is the hub of your own success, since customers trust customers.
Together with Remo Fyda as CEO, ProvenExpert.com has become one of the best-known online platforms for qualified customer feedback and review aggregation in the region of Germany, Austria, and Switzerland. Since 2011, the referral marketing platform offers targeted industry surveys that companies can customize and use in a matter of minutes to start collecting feedback from customers. The surveys provide detailed insight into the needs of customers and their satisfaction levels, as well as helping to uncover new business potential. The resulting feedback can be easily used for online marketing purposes with ProvenExpert's rating seal and profile and combined with customer reviews from over 320 websites like Facebook, Google, and other platforms. More than 33,333 freelancers, entrepreneurs and large companies use ProvenExpert.com's online surveys to collect customer feedback. As of 2017, the ProvenExpert platform is also available in English.
