The transfer times at Milan station are very tight; in particular, there are often delays on the return journey, meaning that the connecting train is missed. In this case, it was also annoying that the SBB train contained two train compositions and that the front train composition in the Milan terminus station was closed, which further increased the transfer times.
Very friendly and helpful with queries by phone and also quick processing by email.
Thank you Railtour customer service, top and gladly again at any time!
The hotels were great. The only thing is that you should not book a room facing the street at the Hotel Krebs. Noise!
Hotel Belvedere top, top rooms, top staff, especially David from the restaurant. Bravo!!!
The customer service is extremely friendly.
We had problems with the hotel but these could be solved via the customer service after calling twice. However, no apology or anything similar came from the hotel. We realized that we were not welcome at the hotel. We then booked another hotel at our own expense. We were very happy with it.
The rest of the itinerary organized by Railtour was extremely good
It was wonderful. Everything went very well. My mother was even surprised with a birthday present at the Hotel Hauser in St. Moritz. That was so great.
I found a perfectly suitable travel offer to Prague with railtour suisse sa. The advice and overall customer service were excellent. The trip was a great experience.
Everything is very well organized, the travel agency meets all (high) expectations.
Customer inquiries are answered quickly, competently and patiently.
all the reservations worked out great. luckily the trains also ran on time, we had no problems with changing trains.
the railrour app still has room for improvement regarding train information.
otherwise everything went well, thank you very much!
Everything worked out. It's always "very exciting" with Deutsche Bahn - you never know what's going to happen. But if you're traveling, you have to be flexible.
Travel from Aarau to Bologna.
Changeover time in Olten 5 minutes. Due to a delay, it turned into 2 minutes. That was a huge rush.
Please change. Arrival in Milan 30 minutes late. We then simply took the next train. Without a seat reservation. The hotel in Bologna was very central. The staff were always friendly and helpful. The return journey went according to plan. We will gladly take a city trip by train again.
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Profile active since 09/03/2019 | Last update: 04/17/2024
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