Riederer Versicherungsmakler GmbH

Your certified insurance broker in the district of Cham

Riederer Versicherungsmakler GmbH
215 Reviews i
published (99 %)
out of 216 reviews
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Contact information
We have been active as insurance brokers since 1993. Our core areas include commercial insurance as well as the topics of employee benefits insurance and asset accumulation for private clients.

As an independent insurance broker, we work with you to find solutions that meet your expectations and wishes.
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Contact information

Riederer Versicherungsmakler GmbH
Im Gewerbepark 7
93466 Chamerau
Germany
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Riederer Versicherungsmakler GmbH

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Review from 03/03/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
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Top competencies

Customer loyalty

4.89 out of 5
18 Reviews

Project success

4.75 out of 5
4 Reviews

Professionalism

5.00 out of 5
3 Reviews

179 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Friendly and competent employees who deal with all concerns immediately. Very good and honest advice, no unnecessary contracts or insurance policies are imposed.
I can only recommend Riederer Versicherungsmakler.
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Customer review & rating for:
Riederer Versicherungsmakler GmbH
03/03/2024Manfred H.
5.00 out of 5
Excellent
Recommendation
Very competent and helpful team.
All requests are processed immediately.
As a customer, you are very well advised and feel in good hands.
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
09/22/2023Manfred H.
5.00 out of 5
Excellent
Recommendation
Very competent and trustworthy
Very reliable
Fast processing
Very nice contact
Top service
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
08/10/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Very reliable
Fast processing
Very competent and trustworthy
Very nice contact
Top service
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
08/10/2023Anonymously
4.75 out of 5
Excellent
Recommendation
Very helpful, competent good advice.
Termination of my legal protection insurance smoothly and without problems.
With the exception of one insurance policy, I have insured everything through Riederer. And this for over 20 years.
TOP
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
08/03/2023Rosmarie B.
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Thank you so much for the great review!

Love from us
5.00 out of 5
Excellent
Recommendation
Time is taken for every request, you feel as a customer really well taken care of
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
08/02/2023Anonymously
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Herzlichen Dank für Ihre positive Bewertung. Es ist uns eine Freude zu hören, dass Sie mit unserem Service zufrieden sind. Wir freuen uns auf die weitere Zusammenarbeit mit Ihnen.

Liebe Grüße aus Chamerau
5.00 out of 5
Excellent
Recommendation
everything to the fullest satisfaction, highly recommended company!
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
08/01/2023S.
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Dankeschön, Stefan! :-)
5.00 out of 5
Excellent
Recommendation
Top commitment also for special solutions!
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/31/2023Chrstoph B.
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Wie immer, vielen vielen Dank, Herr Blaß!
3.25 out of 5
Average
Recommendation
Proactivity in existing contracts to form optimizations/improvements/savings is not perceptible to the customer
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/27/2023Anonymously
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Dear customer, we are sorry to hear that you had a negative experience with our service. We appreciate your feedback and would like to take this opportunity to improve the situation. Please reach out to us and let us know what we can do better.

Kind regards,
Your team at Riederer Versicherungsmakler GmbH
5.00 out of 5
Excellent
Recommendation
Easy to reach, questions answered as quickly as possible ,always friendly.
Highly recommended
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/27/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Was always very satisfied with everything
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/26/2023Dr. Michael K.
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Vielen vielen Dank, Herr Dr. Keßler!
4.00 out of 5
Good
Recommendation
After contacting the topic (advice, damage or information) is quickly processed - this is very positive.
It could or should be more often - perhaps 1x per year - contact with the customers to discuss the entire portfolio of insurance, investments - this would strengthen the bond with the customer.
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/26/2023Josef D.
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Vielen Dank für das ehrliche und dennoch nette Feedback.

Liebe Grüße
5.00 out of 5
Excellent
Recommendation
personal consultation / direct contact
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/25/2023Anonymously
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Herzlichen Dank für Ihre positive Bewertung. Es ist uns eine Freude zu hören, dass Sie mit unserem Service zufrieden sind. Wir freuen uns auf die weitere Zusammenarbeit mit Ihnen.

Liebe Grüße aus Chamerau
3.25 out of 5
Average
Recommendation
One is advised and informed by the staff quickly and reliably.
But offers as well as personal contact with the two sons is very sparse.

These attributes were essentially more productive and extensive under the senior boss Berthold. The times are just changing.
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/25/2023Anonymously
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Dear Customer,

Thank you for your feedback. We are sorry to hear that you are dissatisfied with the amount of contact you have received from us. Your satisfaction is very important to us and we take your comments seriously.

We understand that regular and effective communication is an important aspect of our customer relationships. Therefore, we apologize if we have not met your expectations in this regard.

To ensure that you receive the contact you want in the future, we would like to hear more about how you would like it to be.

Please let us know your expectations so that we can adjust our service accordingly. You can reach us by email, phone or by using our contact form on the website.
We look forward to hearing from you and hope to improve your experience with us.

Sincerely yours,
Your team of Riederer Versicherungsmakler GmbH
4.00 out of 5
Good
Recommendation
Everything's fine.
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/25/2023D.
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Vielen Dank für das positive Feedback. Gerne würden wir die 4 Sterne in 5 umwandeln :-)

Melden Sie sich gerne und erzähle uns was wir künftig für Sie noch besser machen können!

Liebe Grüße aus Chamerau,

Ihr Team der Riederer Versicherungsmakler GmbH
5.00 out of 5
Excellent
Recommendation
I have been a customer for over 30 years and have always been very satisfied with advice, claims handling, etc.
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/25/2023Astrid Ruiz G.
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Vielen herzlichen Dank, Astrid!
5.00 out of 5
Excellent
Recommendation
You can always rely on a good fast help
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/25/2023Anonymously
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Herzlichen Dank für Ihre positive Bewertung. Es ist uns eine Freude zu hören, dass Sie mit unserem Service zufrieden sind. Wir freuen uns auf die weitere Zusammenarbeit mit Ihnen.

Liebe Grüße aus Chamerau
5.00 out of 5
Excellent
Recommendation
Consulting, execution
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Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/25/2023Harald H.
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Danke Dir, Harald :-)
5.00 out of 5
Excellent
Recommendation
Great team, reliable and competent. Highly recommended.
Show original
Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/25/2023Anonymously
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Herzlichen Dank für Ihre positive Bewertung. Es ist uns eine Freude zu hören, dass Sie mit unserem Service zufrieden sind. Wir freuen uns auf die weitere Zusammenarbeit mit Ihnen.

Liebe Grüße aus Chamerau
5.00 out of 5
Excellent
Recommendation
Competent and customer-friendly at all times.
Show original
Customer review & rating for:
Kundenzufriedenheitsumfrage 2023
07/25/2023Paul S.
Riederer Versicherungsmakler GmbH Comment from Riederer Versicherungsmakler GmbH:
Vielen herzlichen Dank, Paul!
36 Reviews from
1 other source
5.00 out of 5
Excellent
5.00 out of 5
Excellent
36 reviews on Google
 
01/01/2024
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* All reviews and experiences about Riederer Versicherungsmakler GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 05/05/2021  |  Last update: 04/15/2024   |  Report profile

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