Severin Grätz | Sixt Car Sales

I had a vehicle that met my expectations in no time at all. The vehicle was clean, refueled and in great condition.

Super service and above all competent.

Very nice and competent advice.

Totally transparent processing, and available at any time!

Very friendly
Pleasant atmosphere

Unfortunately, I have desired vehicle not received and only on request learned that the vehicle was already sold on the transport.
I had Saturday made my request online and Monday at noon was still offered online. Only after my call I was told that the vehicle was sold.

The car purchase did not come about because of Mr. Grätz, but because the vehicle, despite good equipment, shows clear signs of use, especially on the outside, and the service should have been taken over by the customer.

My request for a written offer and the written confirmation of a requested appointment for a test drive were not responded to in a customer-oriented manner. Obviously, their own needs are more important than those of the customer. There is still much, much room for improvement here.

I would definitely recommend Mr. Grätz to others, because he doesn't give me the feeling that he is only concerned with sales, but just as much with customer satisfaction (open cards). He immediately builds a level with the customers.
At the 1st car purchase I was already very well taken care of and now at the 2nd purchase as well.
In addition, Mr. Grätz is very easy to reach if there are any questions. Top

Very nice and communicative contact.
Many thanks
Bernhard Zinser

See I sit and live in Berlin and find my car in Bavaria and then the questions (have in my 46 years of life ) never carried out the sales process of a car purchase alone and confess am uncertain, there I find this dynamic, forward-looking - very customer-oriented Mr. Grätz, who listens to my questions, chatter and uncertainty, gives hints and tips, enlightens me and does not press a purchase too quickly to wind up, that is already a bull's eye and then the product and the company Sixt itself also. But you need such personalities as a company to make customers happy and write good figures.

So for all THOSE who want to buy a car, I recommend Mr. Grätz and since I personally am very reluctant in terms of assessments and reviews, but here really can only say with the fullest conviction - again and again, great advice, great foresight and clarification of all phases of the sales process...and very great employee. Thank you very much.