Die Soltau Therme ist ein idealer Ort für Sole- und Saunagenuss, Wellness, Schwimmspaß und Sport.
Das Solebad mit Außenbecken enthält 36 Grad warmes Wasser. Die vielfältige Saunalandschaft lädt zu gesunder Entspannung ein. Im Schwimmbad mit... Cabriodach und Sprungturm, Kinder-Badeland und Riesenrutsche hat die ganze Familie Spaß. Wellness in allen Facetten ist im Vitadrom, dem Gesundheitszentrum der Soltau Therme angesagt. Die Soltau Therme bietet alles für deine Auszeit vom Alltag!
⚠️Warnung ⚠️!!!!! Sexual harassment of a pool attendant in the spa which is covered by the spa.
The harassment took place in the showers there are a total of 7 witnesses we were there as a family and affected 3 people including my sister, little sister underage and me.
I have already tried to write the exact course of events but it is always deleted.
After such an incident, you definitely get the card from:
Deputy Operations Manager
I was told to write an e-mail about the whole incident and the pool attendant was also told to write a report about how it happened.
So I wrote several e-mails, all of which went unanswered. At first I didn't accuse the pool of any bad intentions and wrote to the pool as a whole to ask if this employee was possibly on vacation or sick, which the lady at the cash desk may not have known, but I didn't get an answer to this e-mail either and that was a few months ago and to this day there has been no answer or statement.
So if something like this should happen to someone else, assuming he or she reads this, call the police straight away and don't let them talk to you.
This means that the pool attendants can get into the showers and watch you and you tell them to go out, which they don't do and only after repeated shouting that you should go out now do they close the door very slowly and keep looking... If you tell the cashier and he should come up he just comes up laughing and says no the 7 people are lying and that's it, you get the card from the above mentioned person so you don't call the police and never get an answer....
The only good thing about it is that 3 of us were in the showers as sisters and not alone.
Because the showers don't have cameras and if you're there alone with someone who doesn't accept NO and no OUT, I don't know what else you can trust .......
The spa itself, unlike the sauna, I can not recommend. You can see that the facility is very much in the years. In many places the paint on the ceilings is chipped and the window frames are dirty. In my eyes, this leaves a very run-down impression.
A beautiful, well-maintained sauna facility. Only the infusion saunas are too small. Unfortunately no alternative to normal milk in the restaurant: problematic for people with lactose intolerance. Missing shelves for glasses in the shower areas. The staff is very friendly and helpful.
Beautiful spa and pleasant sauna area. Unfortunately, the catering is really subterranean, depending on the chef of the day, and if you have a complaint, you are treated completely unacceptably. Conclusion: sauna and swimming - very happy! But food then rather outside.
Great would be other, natural infusion additives for example Bergila or Primavera, meanwhile interestingly many saunas convert... that would be the icing on the cake. Saunameister Daniel has initiated this in Sonthofen, mega
Great team here, compliments
Was there for the long sauna night. A great evening with friendly, dedicated staff and a pleasant restaurant where you were served courteously.
Only one guest was unpleasant several times, both in the sauna and in the restaurant. The staff behaved in a sovereign manner. I myself would have expelled him from the house.
Dissatisfied: Slide water too cold, photo booth did not work AGAIN, unfortunately no more outdoor pool, terrace walkable, however, you are locked out, the lifeguard takes care that is good, however, he discusses to the knife, puts people down as liars instead of keeping calm and did not understand the rule, customers are king. Whereas the children could swim demonstrably, he does not leave the discussions. He thus also did not pay attention to other bathers during the "conversation" A very bad image of the young lifeguard. With this I was disturbed as a guest and I felt this as very negative.
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Profile active since 02/08/2016 | Last update: 11/28/2023
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