SP SeniorenPartner GmbH & Co.KG

Care 24 hours, at home, senior care, home care,

Contact information
Pflege 24 Stunden SP SeniorenPartner has been providing loving caregivers throughout Germany for 17 years to look after seniors in need of care at home. The caregivers take care of household chores, provide everyday nursing assistance and help with activating and social care. We give relatives more peace of mind and free time.

Contact information

SP SeniorenPartner GmbH & Co.KG
Rollnerstraße 28
90408 Nürnberg
Germany
Directions

Contact person
SP SeniorenPartner GmbH & Co.KG

Images & Videos

97% Recommended
5 stars 28
3 stars 0
2 stars 0
1 star 1
Consulting
Excellent (4.63)
Cost-performance ratio
Good (4.33)
Top competencies

Bond of trust

4.71 out of 5
14 Reviews

Friendliness

4.85 out of 5
13 Reviews

Feel-good factor

4.64 out of 5
14 Reviews

37 Reviews on ProvenExpert.com

4.62 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We have only recently joined SeniorenPartner and are also new to the subject of 24-hour care.
Contact with the agency has always been pleasant, there has always been someone available and the staff have been friendly, flexible and helpful.
As my mother was still in rehab and it wasn't quite clear how long this would last, I couldn't give an exact date for when we would need a caregiver. That wasn't a problem.
The caregiver has only been with us for 4 days, so I can't say too much yet, but she makes a competent and friendly impression, speaks good German and has a driver's license.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
10/08/2024Katrin M.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you very much for your positive review
4.75 out of 5
Excellent
Recommendation
WS assessment not complete, as no facility but only the placement service for caregivers is claimed.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
09/08/2024W.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you for your review!
4.77 out of 5
Excellent
Recommendation
MH
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
08/31/2024Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Vielen Dank für Ihre gute Bewertung!
5.00 out of 5
Excellent
Recommendation
I am very satisfied with everything on the whole!
G.G.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
08/28/2024G.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you for your feedback!
4.80 out of 5
Excellent
Recommendation
Our father is cared for by two very friendly people. A slightly better knowledge of German would make things easier. All in all, we are completely satisfied and grateful.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
08/28/2024Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you very much for the appreciative words!
5.00 out of 5
Excellent
Recommendation
Thank you very much for the super-fast help! We found a very competent lady with a good command of German within a week. My father has now been cared for by the Senioren Partner team for almost 2 years, always alternating between two extremely caring nurses. He is really well looked after in his familiar surroundings and great importance is always attached to human interaction.
A service worth recommending!
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
08/27/2024Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you very much for your review and kind words!
4.63 out of 5
Excellent
Recommendation
From the initial contact to support during the care period, the office staff are a valuable and trustworthy link, especially in the event of language problems. They provide support in all contractual matters with sample templates; there were only uncertainties when it came to invoicing the caregivers. The seamless changeover has worked very well twice so far, the mediation was even on site, thank you very much! We can only recommend SP, provided the relatives stay in contact.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
08/20/2024Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Hello,

Thank you for your positive feedback. We are pleased that you have found suitable care for your relatives with SP and that the care is going well so far.
Your feedback is very valuable to us and we have already optimized the invoicing process.

Best regards!
Your SP Team.
4.40 out of 5
Good
Recommendation
Seniorenpartner has provided us with very good, dedicated caregivers so far. Even when a lady suddenly had to go home because of a sudden death, we had a new carer within 4 days - that was great! We are not entirely satisfied with the current lady. But we are confident that this can be resolved amicably. Therefore, a sincere recommendation from our side, but not full marks
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
07/18/2024Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Many thanks for the encouraging words. They are an incentive for us to improve. Best regards!
Your SP Team
5.00 out of 5
Excellent
Recommendation
The initial interview, in which we understandably had a lot of questions, was very detailed and no questions were left unanswered. The agency was able to provide a caregiver in a very short time and we are very satisfied with her so far.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
07/11/2024Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
We are very pleased about your words of praise and are happy to pass them on to both the supervisor and our customer advisors.
Best regards!
Your SP Team
4.80 out of 5
Excellent
Recommendation
The staff on site are very friendly and speak good German. The office staff are reliable and call back if a question cannot be clarified immediately.

Unfortunately, the billing was not always error-free, but was corrected without any problems.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
07/04/2024Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
We are very pleased about your appreciative evaluation. It is an incentive for us to improve.
Best regards
Your SP Team
4.60 out of 5
Excellent
Recommendation
I have been working with SP for almost 3 years now. After we went to a lot of trouble together to find the right carers for my father, things are running smoothly. If there are any difficulties with the local carers, SP takes care of them as quickly as possible. I would always recommend SP and am very satisfied.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
07/04/2024Thorsten S.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you very much for this positive feedback on your father's care and the organization by our customer advisors. We wish you and your family all the best for the future!
5.00 out of 5
Excellent
Recommendation
I felt very well advised and the choice of caregiver met my expectations.
The telephone contact was always very friendly and all the staff made a competent impression. I can recommend SP SeniorenPartner at any time with a clear conscience.
Thank you very much for the uncomplicated cooperation.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
06/28/2024Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Hello,
We are very pleased about your positive feedback and take it as an incentive to further optimize our service.
Your SP Team
5.00 out of 5
Excellent
Recommendation
We felt very comfortable with Seniorenpartner. All our inquiries and requests were always dealt with quickly and reliably. We can recommend Seniorenpartner without hesitation.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
06/25/2024Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Hello, thank you very much for the recognition.
Best regards
Your SP Team
5.00 out of 5
Excellent
Recommendation
We have been very satisfied right from the start. Our carers are very reliable, friendly and trustworthy. They treat the elderly with care. We can rely on them completely.
The agency also pays attention to its employees, which is an important criterion for us.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
01/15/2024Mandy F.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Hello Mrs. Fischer, thank you for your review and we will be happy to assist you at any time.
5.00 out of 5
Excellent
Recommendation
We are very satisfied with the whole process.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
04/02/2023Sylvia franziska L.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Dear Ms. Loh thank you very much for the recognition.
We are very happy to be here for you and will continue our efforts!
5.00 out of 5
Excellent
Recommendation
Due to illness, we were looking for a caregiver for our aunt at very short notice and found what we were looking for at Seniorenpartner24. There was an informative and detailed conversation in advance and we were given all kinds of support and help or tips from Daniel.
We quickly agreed and almost overnight Danuta was on the spot.
Initial "worries and thoughts" were immediately gone after the first meeting and there was no reason to mistrust Danuta and her wonderful behavior.
Our aunt was very positive about Danuta and her help and services and was really happy that she was there. She was also very loving and caring and found a place in our circle.
Hospital stays and lonely times were softened by her and we always had a good feeling that someone cared - even when no one from us could be there.
Unfortunately, our aunt has now gone after a short but difficult time and the contract was terminated without red tape.

All in all, we would like to say thank you and will definitely recommend Seniorenpartner24 to others.

Best regards from Nuremberg

Marco Steinmüller, nephew of Mrs. Edith Kößer
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
03/02/2023Marco S.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
We are very happy to hear that you are satisfied with your aunt's care and thank you for this great feedback. We wish you and your family all the best in the future!

Many greetings
Your SP SeniorenPartner Team
4.60 out of 5
Excellent
Recommendation
The care of My Mother is excellent. Maria speaks good German, reports everything by phone. Wonderful relief, can finally devote time to my family.
Highly recommended agency.
Markus K.
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
02/19/2023Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you very much for your positive feedback.

We are glad that you are satisfied with the caregivers.

Kind regards
Your SP Team
5.00 out of 5
Excellent
Recommendation
We were looking for care for our grandma four days ago, today the caregiver Maria came to us. Good German, lots of experience with dementia, very nice and friendly. Very competent mediation. Thank you SeniorenPartner!!!
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
12/30/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Thank you for the recognition. We are very happy to be of service to you!
Your SP Team
4.60 out of 5
Excellent
Recommendation
Professional mediation

We can recommend SP SeniorenPartner to anyone who needs 24 h care for their relatives. The care works very well, the caregivers are very dedicated and friendly.
K. Jahn
We are very satisfied with the agency. Thank you for the great care!
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
12/12/2022K. J.
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Dear Jahn family,
thank you very much for your evaluation. We are very pleased that it works and will continue our efforts.
Your SP Team
4.40 out of 5
Good
Recommendation
Super fast and competent

We were contacted the same day. Very competent and friendly advice. The information helped us a lot and made the decision much easier.
Many thanks!
Show original
Customer review & rating for:
SP SeniorenPartner GmbH & Co.KG
12/04/2022Anonymously
SP SeniorenPartner GmbH & Co.KG Comment from SP SeniorenPartner GmbH & Co.KG:
Dear Ladies and Gentlemen , we are very happy to be of service to you!
Your SP Team
12 Reviews from
2 other sources
4.30 out of 5
Good
4.30 out of 5
Good
6 reviews on Google Maps
 
12/24/2023
4.30 out of 5
Good
6 reviews on Google Maps
 
12/24/2023
Submit a review

Your message to SP SeniorenPartner GmbH & Co.KG

Please complete the field highlighted in red.
Please complete the field highlighted in red.
Invalid email address
* required fields
Invalid characters. Only numbers and space characters are possible.

I accept the privacy policy.

All reviews and experiences about SP SeniorenPartner GmbH & Co.KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 07/26/2021  |  Last update: 10/09/2024   |  Report profile

More transparency and security while looking for competent professionals

Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
Independent reviews
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.

A good reputation is the world's
best form of advertising!

85% of all consumers trust online reviews just as much as they do personal recommendations.

Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
Review Guidelines  |  Quality Assurance  |  Privacy Policy  |  Legal Notice  © 2011 - 2024 Expert Systems GmbH