We have only recently joined SeniorenPartner and are also new to the subject of 24-hour care.
Contact with the agency has always been pleasant, there has always been someone available and the staff have been friendly, flexible and helpful.
As my mother was still in rehab and it wasn't quite clear how long this would last, I couldn't give an exact date for when we would need a caregiver. That wasn't a problem.
The caregiver has only been with us for 4 days, so I can't say too much yet, but she makes a competent and friendly impression, speaks good German and has a driver's license.
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