I like the uncomplicated way. For the future u h wish me again hotels that are something special but also affordable. I don't like mass processing. I like the friendliness and flexibility. Special thanks to Mr. Gümez.
I am very satisfied with the travel agency for years.
What was not satisfactory on vacation, unfortunately, ants in all mobile homes, air conditioning partly without function, in some mobile homes no hot water for showering.
At the reception of Camping Poljana was unfortunately not responded to.
But with Travel and More I am completely satisfied and will continue to book there.
The organization in the run-up to our trip was smooth and uncomplicated. We would book a trip through Travel and More again at any time, as we were very satisfied with the service.
Not to forget, the little birthday surprise about which we were very happy. All in all - TOP!
Overall, we were very satisfied, although a few points kept us from a flawless vacation. Vllt. there are solutions to this.
1. the first hotel had changed the name and was thus not to be found for us on site. A phone call did not help us, because on the booking confirmation was not the required room name, but the confirmation number.
2. when the ferry was cancelled due to weather, we were not informed about it, because our email address was not deposited.
3. at our last hotel there were again problems with the check-in, because there was no reception, but the check-in should be announced one hour in advance.
This info was supposedly controlled via the Expedia portal, which we had no access to and of course no idea.
Because of this, we spent a lot of time waiting and searching, which we would have preferred to spend differently after some exhausting journeys.
Otherwise, everything worked wonderfully, we liked all the hotels and there were no problems with the bookings of flights and ferries.
I would like to thank here for the always very good advice of the company Travel and More, especially of Mrs. Wieland, who always found a range of good suggestions and then a suitable trip. I would particularly like to emphasize their service, even during a trip to be quickly responsive, even on the WE, for sudden and unpredictable problems that arise. Especially in Corona times with the increased requirements with the various digital controls, this was very very helpful.
I can only recommend Ms. Wieland and your team of Travel and More with top marks, thank you very much.
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Profile active since 09/24/2020 | Last update: 06/29/2022
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