YUMA GmbH

Your online store for plug solar systems

YUMA GmbH
TOP SERVICE PROVIDER 2024
TOP RECOMMENDATION 2024
4.75 out of 5
Excellent
17,191 Reviews
Contact information

Contact information

YUMA GmbH
Lichtstr. 25
50825 Köln
Germany
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99% Recommended
5 stars 8,081
4 stars 2,435
3 stars 117
2 stars 15
1 star 6
Excellent (4.67)
Cost-performance ratio
Good (4.32)
Top competencies

Reliability

4.86 out of 5
1,016 Reviews

Customer loyalty

4.84 out of 5
999 Reviews

Customer satisfaction

4.78 out of 5
1,008 Reviews

10,654 Reviews on ProvenExpert.com

4.70 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
I am very satisfied with Yuma and recommend the products again and again
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Customer review & rating for:
YUMA GmbH | www.yuma.de
01/09/2024Horst Haida
4.96 out of 5
Excellent
Recommendation
The only downer: the shipping company only made one attempt to call (which I was unable to answer). The goods were then left in the hallway in perfect condition.....
Otherwise everything was fine. Good goods, safe packaging, advice, etc. Everything was fine.

For a previous delivery, a call was made 10 minutes before delivery. That's too short to just drive to the site and pick up the goods! This should always be announced the day before with a time slot.
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Customer review & rating for:
YUMA GmbH | www.yuma.de
01/02/2024Thomas Gietzelt
4.60 out of 5
Excellent
Recommendation
Through advice on the phone from real people. Otherwise you often only get digitally controlled information.
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Customer review & rating for:
YUMA GmbH | www.yuma.de
12/24/2023Gerd Habelt
5.00 out of 5
Excellent
Recommendation
Expanded my balcony power plant. Very good and competent advice over the phone. Fast delivery and, as usual, good and comprehensible assembly and installation instructions. I would be happy to use Yuma again at any time.
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Customer review & rating for:
YUMA GmbH | www.yuma.de
12/23/2023Helmut Spenny
4.80 out of 5
Excellent
Recommendation
Very high quality product and meets all safety requirements. Shipment very fast, everything included as ordered. Assembly instructions impeccable. I would like to emphasize the telephone service for questions, immediately available, very competent and helpful contact person, perfect as it should be!
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Customer review & rating for:
YUMA GmbH | www.yuma.de
12/22/2023Arnulf Peter Deffner
4.40 out of 5
Good
Recommendation
Good quality , punctual delivery .
Assembly without problems .
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Customer review & rating for:
YUMA GmbH | www.yuma.de
12/21/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Everything was just right
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Customer review & rating for:
YUMA GmbH | www.yuma.de
12/21/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Good product.....great packaging....very fast delivery.....Aufbau
Very well explained.....very good and recommendable.....!
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Customer review & rating for:
YUMA GmbH | www.yuma.de
12/21/2023Günter Dahlmann
5.00 out of 5
Excellent
Recommendation
Fast delivery and top support for technical questions about the products.
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Customer review & rating for:
YUMA GmbH | www.yuma.de
12/21/2023Peter Adams
4.95 out of 5
Excellent
Recommendation
I was particularly satisfied with the advice and the good telephone availability. I had various employees who were all friendly.
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Customer review & rating for:
YUMA GmbH | www.yuma.de
11/07/2023Dietmar
5.00 out of 5
Excellent
Recommendation
Everything went very well, from the delivery to the assembly, I am very satisfied with yuma.
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Customer review & rating for:
YUMA GmbH | www.yuma.de
11/04/2023Johann Wagner
4.24 out of 5
Good
Recommendation
See feedback ratings.
Question: didn't the offer include an electricity meter?
mfg Gabele
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Customer review & rating for:
YUMA GmbH | www.yuma.de
11/04/2023Klaus Gabele
YUMA GmbH Comment from YUMA GmbH:
How do you do?

Thank you for your feedback.

The set you ordered does indeed include a free current meter.

We will contact you immediately so that we can deliver it to you. We apologize for the inconvenience.

Best regards
Your team from Yuma
4.93 out of 5
Excellent
Recommendation
Fast delivery - installation is easy
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Customer review & rating for:
YUMA GmbH | www.yuma.de
11/03/2023Anonymously
5.00 out of 5
Excellent
Recommendation
Everything very coherent and very good choice of materials
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Customer review & rating for:
YUMA GmbH | www.yuma.de
11/03/2023Anonymously
4.80 out of 5
Excellent
Recommendation
The only thing missing was the Mystrom Wifi switch, which was delivered immediately after a phone call.
I am very satisfied with the support.
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Customer review & rating for:
YUMA GmbH | www.yuma.de
11/03/2023Anonymously
4.80 out of 5
Excellent
Recommendation
Fast delivery and well packaged. Assembly went very quickly as almost all the necessary components were included.
Only longer cables and paving slabs to weigh down the brackets for flat roof mounting were procured in advance.
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Customer review & rating for:
YUMA GmbH | www.yuma.de
11/03/2023Carsten Colhoun
4.54 out of 5
Excellent
Recommendation
I was very satisfied with the fast delivery and smooth processing of the order. Unfortunately, I can not find any information on the choking of the inverter Hoymiles HM 400 and the devices required for this.
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Customer review & rating for:
YUMA GmbH | www.yuma.de
10/18/2023Molte
5.00 out of 5
Excellent
Recommendation
Information on the homepage very good and detailed. Fast and competent help by phone.
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Customer review & rating for:
YUMA GmbH | www.yuma.de
10/16/2023Anonymously
5.00 out of 5
Excellent
Recommendation
All very good! Have unfortunately no more room for more BKW ! Will recommend Yuma without reservation!
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Customer review & rating for:
YUMA GmbH | www.yuma.de
10/16/2023Klaus-Dieter Palmowski
2.00 out of 5
Fair
In May, I ordered a system from Yuma, which was also delivered quite quickly.
Unfortunately, it turned out that the specified performance is not achieved, the plant remained even in optimal conditions about 25% below.
The Yuma support was not able to remedy this deficiency, neither by updates nor by long-term evaluations of the performance.
I did not receive a reason for the limited performance of the modules. Neither was a warranty case seen here.
Too bad, so now I have to live with a defective system.
Next time I would probably buy somewhere else.
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Customer review & rating for:
Yuma GmbH - yuma.de
10/16/2023David M.
6,537 Reviews from
3 other sources
4.84 out of 5
Excellent
5.00 out of 5
Excellent
3,076 reviews on eBay
 
03/22/2024
4.70 out of 5
Excellent
3,343 reviews on Trustpilot
 
03/27/2024
4.40 out of 5
Good
118 reviews on Google Maps
 
03/17/2024
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All reviews and experiences about YUMA GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/16/2020  |  Last update: 03/27/2024   |  Report profile

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