During the initial contact, they really took a lot of time to talk to me about the problems with my old logistics provider and to clarify my requirements. It just didn't seem rushed, which I immediately found very good. The very pleasant, almost buddy-like contact continued even after the offer was accepted and during the course of our first collaboration. I've experienced this differently before. The work itself is going very well. Shortages in the delivery were recognized immediately, if problems or questions arise I have someone on the phone to talk to the same day. In the three months we have been working together, there has been one occasion when a product was out of stock. As my contact person, Moritz then arranged for a count to be carried out. When it was clear that there was an incorrect booking, it was corrected immediately and of course I didn't have to pay for the count. Mistakes do happen. Even at Amazon, goods that are wanted regularly disappear. All in all, I am really satisfied and hope that the performance continues.
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