I came across Gianluca via Instagram, or rather via my daughter.
Sometimes he was quite fast in explaining, then on the request to explain it a little slower, he immediately started again from the beginning and explained it to me at my pace. I found that very positive.
We then unlocked the app for me, in which I can put my insurance policies. Plus: I now have all my insurance policies and prices bundled in one place.
Negative: Issuing the broker mandate wasn't quite as easy because it was somewhat hidden. But Gianluca explained that to me quickly and then everything was great again :).
On the whole, very satisfied.
Great recommendation and many thanks :)
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