Hausengel Holding AG

Procurement of caregivers for so-called "24h care", 4 care services in D

Hausengel Holding AG
TOP SERVICE PROVIDER 2022
4.67 out of 5
Excellent
1,235 Reviews
Contact information
The Hausengel group of companies offers loving care, support and advice for people in need of care or assistance throughout Germany. In accordance with the principle of "all-round care", we pursue the goal of enabling these people to live in their familiar surroundings for as long as possible.

Contact information

Hausengel Holding AG
Tulpenweg 1
35085 Ebsdorfergrund-Heskem
Germany
Directions

Contact person
Hausengel-Team

Images & Videos

Opening hours

Saturday CLOSED

Websites & Profiles

95% Recommended
Good (4.44)
Cost-performance ratio
Good (4.09)
Top competencies

Bond of trust

4.77 out of 5
26 Reviews

Customer satisfaction

4.71 out of 5
24 Reviews

Expertise

4.52 out of 5
25 Reviews

98 Reviews on ProvenExpert.com

4.58 out of 5
Excellent
4.50 out of 5
Excellent
Recommendation
Customer review & rating for:
Hausengel 24h-Betreuung
09/02/2022Ursula A.
4.42 out of 5
Good
Recommendation
Previous caregivers have been ehr good with one major exception. This was communicated extensively with HE.
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Customer review & rating for:
Hausengel 24h-Betreuung
07/27/2022Christian R.
5.00 out of 5
Excellent
Recommendation
Everything went very quickly, nice communication. Since 3 days Maria is with us, our mother is super satisfied and we are too! Everything works great!
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Customer review & rating for:
Hausengel 24h-Betreuung
07/27/2022Ute S.
4.50 out of 5
Excellent
Recommendation
Most of the caregivers were very good and provided loving care for my parents.
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Customer review & rating for:
Hausengel 24h-Betreuung
07/26/2022Elisabeth Bauberger -.
2.00 out of 5
Fair
The person offered or selected did not match the requirement profile in any way. The profile sheet submitted to us also did not correspond to the facts.
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Customer review & rating for:
Hausengel 24h-Betreuung
07/26/2022Anonymously
Hausengel Holding AG Comment from Hausengel Holding AG:
Dear Lady, Dear Sir,
thank you very much for your feedback. We regret that the proposed caregiver does not meet your requirements. After an intensive needs analysis, we always try to find a qualified house angel that fits your individual care situation. Perhaps there has been a misunderstanding? We would be very happy to take care of your case as soon as possible. Since you have submitted the rating anonymously and do not wish to be contacted about it, it is difficult for us to help you directly. Please contact your personal Hausengel consultant and we will clarify together how we can best support you.
Thank you and best regards
Your Hausengel team
5.00 out of 5
Excellent
Recommendation
I am particularly satisfied because you are always available or always get back to me at short notice. So far I have always had the feeling of having a reliable contact person.
Kind regards from
Karin Schwenker
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Customer review & rating for:
Hausengel 24h-Betreuung
07/25/2022Karin S.
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Zusammenarbeit mit Hausengel
07/25/2022Ingrid P.
5.00 out of 5
Excellent
Recommendation
O firma serioasa,idiferent de situatie ofera sprijin,salariul exact cum a fost stabilit,foarte seriosi in toate privintele 👍
RECOMAND *****
Customer review & rating for:
Zusammenarbeit mit Hausengel
07/25/2022Adina Ionela T.
5.00 out of 5
Excellent
Recommendation
I would be greatly helped by better advice on financial matters.
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Customer review & rating for:
Hausengel 24h-Betreuung
07/25/2022Marc P.
3.00 out of 5
Average
Recommendation
The level of German is not particularly good. Money was lost once, but it cannot be proven whether it was misplaced or stolen, the 100 EUR bonus for placements is not paid, staff transfers/transfers do not take place smoothly. However, problem situations are dealt with quickly.
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Customer review & rating for:
Hausengel 24h-Betreuung
07/25/2022Ilka B.
Hausengel Holding AG Comment from Hausengel Holding AG:
Dear Mrs. B.,
thank you very much for your honest feedback. We are pleased that you are basically satisfied with our services. After personal consultation with you, we have now also been able to clear up the misunderstanding about the referral bonus. That is why feedback like yours is so important to us. We always take praise and criticism as an opportunity to rethink internal processes, to optimize them if necessary, and to make further progress in terms of quality. If something is not right, we do everything we can to find a solution together. This also applies if you are dissatisfied with a caregiver or the chemistry is not right - a change is possible at any time. In most cases, the change between two caregivers works smoothly, but of course it involves a lot of arrangements and can take a few days. Not everything always runs perfectly, but we strive for clear communication and a fair arrangement of the care for all involved.
If you have any questions or suggestions, please do not hesitate to contact us.
We wish you and your aunt all the best!
Your Hausengel Team
5.00 out of 5
Excellent
Recommendation
Organizirani su i imaju vise ponuda za posao kojima nude klijentu da izabere sam ...nije im problem sve objasniti i po sat vremena sa jednim klijentom provesti na telefonu i objasniti u detalje to zovem odgovornoscu ...kontaktirala sam sa gosp Ingom sve pohvale i opcenito za Hausengel 🍀
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Customer review & rating for:
Zusammenarbeit mit Hausengel
07/25/2022Branka S.
5.00 out of 5
Excellent
Recommendation
Our house angel has corresponded exactly to the wishes we expressed. Due to Corona and his advanced age, my father had hardly any social contacts outside the family. With the house angel, he was able to discuss the topics requested in the requirements profile. Our angel has been very calm and thoughtful with our father. He mobilized him very well and Our Father felt very comfortable. During the dying process he gave peace to the whole family. Thank you and the greatest respect for this appreciative, supporting the whole family! On behalf of the whole family Your Doro
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Customer review & rating for:
Hausengel 24h-Betreuung
07/25/2022Dorothee F.
5.00 out of 5
Excellent
Recommendation
The cooperation with the caregivers of Hausengel Holding AG has been very positive so far.
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Customer review & rating for:
Hausengel 24h-Betreuung
07/24/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Flexibility and competence
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Customer review & rating for:
Hausengel 24h-Betreuung
07/22/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The staff placed was very well selected for the upscale profile of requirements and cultured.
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Customer review & rating for:
Hausengel 24h-Betreuung
07/21/2022Hartmut S.
4.00 out of 5
Good
Recommendation
Very good were Dalia Galkontiene, Gordana Vaselik, and Mia Petovic
Good is Durda Pevac
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Customer review & rating for:
Hausengel 24h-Betreuung
07/21/2022Gerhard W.
5.00 out of 5
Excellent
Recommendation
Very good advice, fast help, very nice and competent nurse
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Customer review & rating for:
Hausengel 24h-Betreuung
07/21/2022Anonymously
3.67 out of 5
Good
Recommendation
Customer review & rating for:
Hausengel 24h-Betreuung
07/21/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The company is very well organized, the concept is transparent, as is the cost presentation. Individual wishes are taken into account, it is very well advised, we feel very well taken care of. Many thanks for the good care.
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Customer review & rating for:
Hausengel 24h-Betreuung
07/21/2022Bernadette Z.
5.00 out of 5
Excellent
Recommendation
I don't have much experience yet because I am new to Hausengel, but I have served Mr. Vugrinec before.
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Customer review & rating for:
Zusammenarbeit mit Hausengel
07/21/2022Marija K.
1,137 Reviews from
2 other sources
4.68 out of 5
Excellent
4.70 out of 5
Excellent
1,029 reviews on Trustpilot
 
06/24/2022
4.50 out of 5
Excellent
108 reviews on Facebook
 
04/27/2022
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All reviews and experiences about Hausengel Holding AG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 04/27/2022  |  Last update: 09/05/2022   |  Report profile

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