Heinz von Heiden GmbH Massivhäuser

Hausbau, Bungalow, Stadtvilla, bauen, Wohnung, Bauhaus, massiv, Stein auf Stein

Heinz von Heiden GmbH Massivhäuser
807 Reviews i
published (99%)
out of 812 reviews
Contact information
Heinz von Heiden GmbH Massivhäuser is one of Germany's leading manufacturers of solid houses; to date, 52,000 houses have already been built. The company stands for customized system architecture with preconceived floor plan solutions, technical...

Contact information

Heinz von Heiden GmbH Massivhäuser
Chromstr. 12
30916 Isernhagen
Germany
Directions

Contact person
Kundenhotline

Review from 03/27/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Value
Services
Implementation
Consulting
Top competencies

Customer loyalty

4.99 out of 5
242 Reviews

Professional demeanor

4.96 out of 5
222 Reviews

Expertise

4.95 out of 5
222 Reviews

777 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Mr. Paschiller has a nice, friendly manner for us as a customer. He was always available for us.
He represents the company HvH with great competence. We already had this experience and approach more than 20 years ago with a site manager, Ms. Bürger. I hope we are as lucky again this time.
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Customer review & rating for:
Heinz von Heiden GmbH Massivhäuser
03/27/2024Burkhard Salzmann
Hans-Jörg Paschiller – Musterhaus Strausberg Comment from Hans-Jörg Paschiller – Musterhaus Strausberg:
Dear Salzmann family, thank you very much for your great review. It is always nice to get to know nice clients. The joint presentation of our versatile options for solid house construction was a lot of fun. As promised, I will be happy to answer any questions you may have about the house and yard during the entire construction process and after you have moved in.
With our 15-month fixed price guarantee and the subsequent 3-month construction time guarantee (depending on the house type!!) you are always on the safe side with us, Heinz von Heiden GmbH Massivhäuser!

Best wishes and happy Easter holidays
Your Hans-Jörg Paschiller from the show house in Strausberg
4.86 out of 5
Excellent
Recommendation
Herr Brumm war nicht aufdringlich, er hat uns zu keiner Entscheidung gedrängt, war immer für uns erreichbar und hat innerhalb kürzester Zeit auf all unsere Anliegen Reagiert und sehr schnell Unterlagen zugearbeitet. Er war uns gegenüber immer Transparent bezüglich der Kosten. Vielen Dank für die Zusammenarbeit.
Customer review & rating for:
Karsten Brumm
03/24/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Mr. Wüstner was super friendly, well informed, always available and gave us the best possible support. Many thanks for that!
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Customer review & rating for:
Sven Wüstner
03/12/2024Familie Nordmeier
5.00 out of 5
Excellent
Recommendation
I don't normally write reviews but I'm happy to make the effort here! I have to say that I am delighted with Mr. Wüstner. After changing our consultant again, we've now found the right one.
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Customer review & rating for:
Sven Wüstner
03/12/2024Fam. Oertel / Graf
4.45 out of 5
Good
Recommendation
Always approachable and clear statements about the house building.good appearance.👍
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Customer review & rating for:
Sven Wüstner
03/12/2024Fam. Socha
5.00 out of 5
Excellent
Recommendation
Many thanks to Klaus Lambrecht !!!
Mr. Lambrecht is very sympathetic and was always there. If there were problems, he immediately tried to solve them or mediated. You can tell that he cares a lot about this job and he does what he does with conviction and heart.
Everyone who builds should have a building consultant like Mr. Lambrecht.
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Customer review & rating for:
Klaus Lambrecht, Bauherrenfachberater Heinz von Heiden
03/11/2024Anonymously
Klaus Lambrecht, Bauherrenfachberater Heinz von Heiden Comment from Klaus Lambrecht, Bauherrenfachberater Heinz von Heiden:
Dear family K. Thank you very much for this great review. Reading your kind words gives me even more pleasure in my work.
If you still need support during the construction phase you have now started .... I am standing by
5.00 out of 5
Excellent
Recommendation
We were very satisfied with the building consultation for our future house from Heinz von Heiden.
Mr. Paschiller responded to our individual wishes and made many things possible.
We were very grateful for the competent advice and the many suggestions. For our part
would recommend Mr. Paschiller, we felt very comfortable and the planning was simply fun.
was simply fun. We personally wish Mr. Paschiller all the best and hope to continue
for a good cooperation.
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Customer review & rating for:
Heinz von Heiden GmbH Massivhäuser
Hans-Jörg Paschiller – Musterhaus Strausberg Comment from Hans-Jörg Paschiller – Musterhaus Strausberg:
Dear client family Mrs. Westermann and Mr. Schmidt, I was very pleased about your great evaluation of my work. The joint project development according to your wishes and ideas was a lot of fun. As promised, I will be very happy to answer any questions you may have about the house and yard during the entire construction process and after you have moved in.
With our 15-month fixed price guarantee and the subsequent 10-month construction time guarantee, you are on the safe side with us, Heinz von Heiden Massivhäuser!

Kind regards
Your Hans-Jörg Paschiller from the show house in Strausberg
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Sven Wüstner
03/06/2024Familie Gashi
5.00 out of 5
Excellent
Recommendation
Mr. Wüstner always has the customer in mind and his advice is simply great. Thank you for that 👍
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Customer review & rating for:
Sven Wüstner
03/04/2024Herold, Christian
5.00 out of 5
Excellent
Recommendation
Many thanks for the very good advice and the incorporation of our wishes. Many thanks for the pleasant consultations during this exciting time. We are very happy to recommend you and wish you all the best.
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Customer review & rating for:
Heinz von Heiden GmbH Massivhäuser
Hans-Jörg Paschiller – Musterhaus Strausberg Comment from Hans-Jörg Paschiller – Musterhaus Strausberg:
Dear client family H., thank you very much for your great review. I am very pleased. Thank you also for your trust! We warmly welcome you to our family of builders. In these times, a strong house building partner is very important. With our fixed price guarantee of 15 months and the subsequent construction time guarantee of 3-10 months (depending on the size and type of house), our clients are always on the safe side! Our construction service center in Möckern near Magdeburg ensures a smooth construction process by assembling materials in advance. And our clients appreciate this very much. During and also after the completion of your house, I am always on hand to answer any questions you may have about house construction.

Best regards
Hans-Jörg Paschiller from the show house in Strausberg
4.85 out of 5
Excellent
Recommendation
Mr. Muß proved to be a competent and goal-oriented consultant who responded exactly to my wishes and ideas, so that a suitable offer was quickly created. It was a very pleasant and friendly planning atmosphere!
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Customer review & rating for:
André Muß - Bauherrenfachberater im Musterhaus Potsdam
02/09/2024Frau Mekelburg
5.00 out of 5
Excellent
Recommendation
It is worth mentioning that Mr. Muß gave us very professional and uncomplicated advice. Communication was fast and smooth throughout the entire planning process.
Our individual suggestions were implemented by Mr. Muß in an uncomplicated manner. With his expertise, he is on hand with help and advice and also makes suggestions that meet our wishes. In the cooperation so far, we have found that Mr. Muß has passionately taken care of our projects and that we can rely on him. We would therefore recommend him without hesitation.
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Customer review & rating for:
André Muß - Bauherrenfachberater im Musterhaus Potsdam
01/23/2024Steffi Und Mark
5.00 out of 5
Excellent
Recommendation
Mr. Muß gave us very competent advice and very quickly found sensible solutions for our special requests, some of which were complicated to implement. He was also able to explain complicated issues to us very clearly and we never felt under pressure at any time.
We are completely satisfied with the advice we received from Mr. Muß and can fully recommend him.
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Customer review & rating for:
André Muß - Bauherrenfachberater im Musterhaus Potsdam
01/11/2024Familie Trippler
André Muß Comment from André Muß:
Dear Trippler family, thank you for your kind words. I am very pleased that you felt you were in good hands and received good advice from me. You now have an exciting time ahead of you, and I will be happy to continue to provide you with advice and support. Best regards André Muß, your dream home builder from the show house in Potsdam
5.00 out of 5
Excellent
Recommendation
We would like to thank Mr. Muß for his support and patience regarding our building project. Mr. Muß has advised us professionally and optimally in every respect and at all times. Mr. Muß got the best price/performance ratio for our building project - many thanks for the cooperation!
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Customer review & rating for:
André Muß - Bauherrenfachberater im Musterhaus Potsdam
01/08/2024Anonymously
André Muß Comment from André Muß:
Hello family C.. Thank you very much for your great review and I am delighted to be part of your house building project. Best regards André Muß, dream home builder at the Potsdam show home
5.00 out of 5
Excellent
Recommendation
Hello Mr. Muß,

We would like to thank you for your professional manner. My wife and I were able to benefit greatly from your many years of experience at Heinz von Heiden and the countless projects for our life project of building a house. I would like to emphasize that we were very pleased with the fast, uncomplicated but very competent exchange.
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Customer review & rating for:
André Muß - Bauherrenfachberater im Musterhaus Potsdam
01/05/2024Familie Stemke
André Muß Comment from André Muß:
Hello Stemke family, thank you very much for your review. I have always enjoyed our appointments and our exchanges. I am pleased that we have worked on a great project together and will of course continue to be happy to assist you. Best regards André Muß from the Potsdam show home
4.98 out of 5
Excellent
Recommendation
Mr. Lambrecht works in a solution-oriented manner and tries to take many wishes into account. Unfortunately, the implementation of wishes with the main branch of Heinz & Heiden is sometimes very difficult or impossible, even for a very experienced customer advisor like Mr. Lambrecht. However, this is due to the instructions from the management.
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Customer review & rating for:
Klaus Lambrecht, Bauherrenfachberater Heinz von Heiden
12/31/2023Sagorski
5.00 out of 5
Excellent
Recommendation
A very clear recommendation for all future builders! Especially for those who have no experience with the adventure of building a house. Mr. Muß is personable and competent, he has accompanied me from the first appointment to the present day (the shell of the house is finished). Not one question remained unanswered and every problem was solved, and always promptly. I am very happy to have signed with him and to have him at my side.
Mr. Muß is a must when buying a house!
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Customer review & rating for:
André Muß - Bauherrenfachberater im Musterhaus Potsdam
12/27/2023Frau Schattenberg
André Muß Comment from André Muß:
Hello Mrs. Schattenberg, thank you very much for your great review, it's a dream 😊
I'm delighted that everything is going well and will of course continue to provide you with help and advice.
Best regards André Muß
5.00 out of 5
Excellent
Recommendation
As we are not yet at the detailed planning stage, we are not yet able to provide feedback on some points. However, everything we have discussed with Mr. Clemens so far has always been solution-oriented on his part. Mr. Clemens is available day and night. You can turn to him with any concerns and questions, which fortunately is not difficult thanks to his warm and open manner.
We look forward to continuing to work with him until the house is finished!
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Customer review & rating for:
Harald Clemens
12/20/2023Fam. Meyer/Benckenstein
4.44 out of 5
Good
Recommendation
Hello, we built our dream house with Heinz von Heiden during a difficult time for the construction industry (availability of materials and rising material prices combined with a high number of construction projects). There were no serious problems during the construction phase, all the craftsmen were very competent, very nice and answered all our questions. The site manager was always easy to contact if we had any questions or got back to us within a day. In general, we were treated very well and fairly. The materials used were of impeccable quality and, in my opinion, all the work was carried out professionally, as confirmed by our building expert. Due to the high volume of incoming construction projects (in our contract phase), there was initially a longer waiting time. In the end, we waited approx. 1 year after signing the contract for the division cut and then moved in after approx. one year of construction (shell construction over the winter), including our own work.
We can recommend Heinz von Heiden and the craftsmen we used with a clear conscience!
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Customer review & rating for:
Große Heinz von Heiden-Kundenzufriedenheitsbefragung 2023
12/17/2023N. Halsch
Reviewed company: Heinz von Heiden GmbH Massivhäuser
5.00 out of 5
Excellent
Recommendation
We felt very well advised right from the start. With helpful tips, calmness and commitment, Mr. Paschilla helped us with the implementation of our floor plan. He was always quick and precise in the implementation. HvH also won our trust with its good cost transparency.
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Customer review & rating for:
Heinz von Heiden GmbH Massivhäuser
Hans-Jörg Paschiller – Musterhaus Strausberg Comment from Hans-Jörg Paschiller – Musterhaus Strausberg:
Dear client family D K, thank you very much for your very good evaluation. I am very pleased that the entire consultation process, the project planning and the presentation of the offer were to your complete satisfaction. In any case, we had a lot of fun together. Of course, I will also be available to answer any questions you may have about the house and yard during the construction process and after you have moved in.

Best regards
Hans-Jörg Paschiller from the show house in Strausberg

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5.00 out of 5
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5.00 out of 5
Excellent
12 reviews on Facebook
 
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4.60 out of 5
Excellent
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4.00 out of 5
Good
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* All reviews and experiences about Heinz von Heiden GmbH Massivhäuser are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/19/2017  |  Last update: 02/06/2023   |  Report profile

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