HORN IMMOBILIEN GmbH

Very competent, friendly advice

Horn has done it again!
The viewing and financing process was just a waste of time.
Since Horn Real Estate could not provide the house documents properly, the financing process took a little longer.
In the end, when we received the financing commitment, Mr. Horn informed us that the property was already reserved by someone else and he was sorry that he was only allowed to sell the property once per person.
Simply impertinent, dubious and totally unprofessional real estate agent.
Horn property NEVER AGAIN, and would not recommend it at all.

My request was dealt with very quickly and to my utmost satisfaction. Very friendly and competent staff, which also applies to the boss. I would recommend Immobilien Horn to others and would work with them again.

That's how you want a real estate agency to be: factual and customer-oriented, in addition competent and absolutely reliable, available at any time (even on vacation), that's what I call commitment! By the way, this also applies to Mrs. Horn and the team of Detlef Horn.
Even agreements not fixed in writing are reliably kept. It is not a one-sided profit-oriented real estate agency, but one that tries to coordinate the interests of all parties involved.
From the beginning to the conclusion of the sales contract I felt in the best of hands and cared for, ... and I think the buyer of my property can "sign" that as well.
I am happy to recommend Detlef Horn and his team.
Jochen Riedel

Am very interested in a property, which I intend to buy, but currently live 730 km away !
Unfortunately, the Expose` is missing important detail data and pictures of the roof condition-insulation, material and wall thickness with possible insulation of the outer walls, power distribution fuse box,
Pictures of the large double garage, pictures of the flow heaters, of the front of the garden house.
Unfortunately, only the same lady is always on the phone, who unfortunately can't help me with my questions either.
I also do not get an answer via e-mail, as well as I can not speak to a broker of the company, which is responsible for this property.
Someone should call me, but when, the big question remains ?
Unfortunately, I can not recommend this company, my experiences are rather bad.

Through acquaintances I had learned about the company Horn Immobilien, only then I looked on the Internet. The good impression I was given was confirmed. The advice and support was friendly and competent, every question was clarified.
The presentation of my property on the Internet was extraordinarily professional and very informative for interested parties.... Thus, the sale was completed within a few months.
I am very satisfied with the work of Horn Immobilien and can pass on this impression at any time.

Ilse W.

I was satisfied with everything and would definitely recommend Horn GmbH to others.

I would like to say right away that I did not get the property I wanted. Nevertheless, this is not a frustration assessment, but a presentation of what I consider to be contradictory and partly incorrect information. I looked at the property in Burg Stargard 2 times and decided to participate in the offer procedure. With the offer procedure the price went steadily upward. With the access data, one could also look at the other houses offered in the same period to get an approximate view of the number of bids in comparison. Interestingly, another property was at 251000Euro and went down to 207000 Euro just before the end. This amazed me and 2 family members present but strongly. My dream house went to another bidder. However Ca. 13min after bidding end I got a call from Mr. Horn, who informed me that I was No. 3 of the bidders and would have to wait about 2weeks, because there could still be a chance to acquire the house. This already irritated me, since I was contacted so early, although I was only Nr 3. Well, for me I wrote off the house, when after actually approx. 2 weeks the call came that I could acquire the house now nevertheless, because the other two parties would have canceled for "personal reasons". I negotiated another price, because I did not want to pay the high price. Mr. Horn made a counteroffer, which I accepted, because in advance with the exposure data the loan amount was agreed with the bank and everything was suitable. Then the stress started. I requested the land register extract through the employee of Mr. Horn. This was not sent to me but directly to my financial advisor. This pointed out to me that the property area specified in the Expose was 110 square meters lower according to land register excerpt. My financial advisor then phoned in my presence with the employee and referred to the versch. Data. This was directly denied and immediately rolled off on the seller. (This could be of interest for future sellers, since the seller could be made liable afterwards) In any case, the employee contacted me in the following weeks only to receive confirmation from the bank, and I asked for patience. The bank, on the other hand, was very shocked by the smaller property area, since it was a difference of 110sqm, which amounted to about 11700Euro. Therefore, the bank wanted to take a closer look and sent an appraiser. The value shocked me, especially since the renovation backlog was added. Since there was no contact from Mr. Horn in the whole time, I wanted to clarify the misunderstandings in a personal conversation with the seller. Of course, Mr. Horn did not like this at all and asked me to refrain from contact. When I asked him about some inconsistencies, he tried to explain himself. Especially since his employee told me as well as my financial advisor that the seller makes the price. When I mentioned this to Mr. Horn, he laughed at me. I found this very arrogant and condescending! Respectful behavior could have been expected in the service business. In an exaggerated friendly tone, Mr. Horn then declared the cooperation ended! Since a meeting had already been arranged with the seller, I went. There the salesman informed me that he did not want any trouble. It would be interesting for me what was discussed in advance with the seller. I simply wanted clarity and personally make another offer, because I was not willing to pay the original sum due to renovation backlog, especially since the property details in the Expose were not correct, which caused the bank to reduce the first defined credit line and I also wanted to keep reserves for the renovation. Even though I was assured by Mr. Horn that there would be no requirements to carry out a certain amount of renovation work after purchase, the GEG states otherwise. Mr. Horn apparently has a good reputation, but other dissatisfied customers should also find courage to evaluate. If there are any questions, they can be gladly clarified by contacting him personally!

We bought a house in 2020 through the company Horn Immobilien from start to finish was Mr. Detlef Horn there he was always there and very helpful.
2021 we bought an apartment for our son there was the Mr. Steffen Horn there he was very very helpful and sympathetic. We would also like to thank Mrs. Carola Utech.
We recommend the company Horn Immobilien
Lilia.F

Friendliness, reliability, competence and so much more. Best team in the industry.

We would like to thank again Mrs. Horn it was a great cooperation and has found with us a great new home. We can only recommend Horn Immobilien. Thank you again.

Hasselmann family

The broker is very competent and result-oriented. From the 1st conversation to the sale/handover of the property in less than 3 months, it doesn't get any faster. Information on the sale by the office of the broker always timely and accurate. Smooth process.

Thank you for the quick, expert and goal-oriented advice!

Highly recommended, already at the first contact had a good feeling. A quick and uncomplicated appointment, the sale of our property was accelerated by a very nice Expose. The all-round support was excellent.

Mr. Horn always took plenty of time, so that I could always discuss everything with him in peace. I liked him from the beginning and I had the feeling that he would handle everything very well. His secretary Mrs. Utech is also very sympathetic. She always has an open ear for my questions and thoughts. Her positive charisma also comes through on the phone. Overall, I am very happy and satisfied to have made this choice.

We were very satisfied with the complete handling of the house sale by the Horn company. Professional and competent. Highly recommended!

Horn Immobilien is a disaster! We looked at a property, Mr. Horn promised to send floor plans that did not come a week. We contacted an old building architect for advice, we drove 400km to get there after not being able to enter for 6 weeks due to the Corona crisis. When we requested the floor plans after a week, we received a call that the property was already reserved with a confirmation of financing. Horn Immobilien lives up to its reputation as a real estate agent! We would have paid cash for the property immediately - without financing! Horn? - Never again!

Very friendly team. Have had the best experience with Ms. Horn, a very human compassionate realtor. Would contact Horn realtor anytime again if needed.
Again, thank you very much for the help and understanding.

Very well prepared and structured. Cooperation with notary and speed very good. Available at all times, have never had such a straightforward purchase process.