Experiences & Reviews:

Hydro Hot Tubs

"hot tub hire" "party hire" "event hire" soft tub hire" swimming pool hire

Hydro Hot Tubs
Published:
93 Reviews
Contact information
We offer a professional service with great customer service. Our staff are fully trained and qualified in spa and swimming pool water maintenance. Offering a great range of hot tubs and swimming pools to hire for your special occasion or just a...
Contact information
Hydro Hot Tubs
Flat 2, 93,
North Street, West Sussex, 
  RH10 4NS Turners Hill
United Kingdom
Directions

Contact person
Simon Morris

Opening hours
Monday 08:00 am-06:00 pm
11/11/2018  
5.00 out of 5
Excellent
Recommendation
Quality
Top competencies

Professionalism

5.00 out of 5
11 Reviews

Positive reception

5.00 out of 5
11 Reviews

Value of the experience

5.00 out of 5
11 Reviews
44 Reviews
5.00 out of 5
Excellent
Recommendation
Excellent, friendly & helpful service. Would highly recommend.
Review and rating for
Hydro Hot Tubs
11/11/2018
4.00 out of 5
Good
Recommendation
I was impressed with the friendliness from Simon when he delivered and collected the hot tub. He worked quickly and explained everything clearly.
I was also impressed with the communications through email and text.
It was a painless experience
Review and rating for
Hydro Hot Tubs
10/04/2018
5.00 out of 5
Excellent
Recommendation
Excellent from start to finish.
Review and rating for
Hydro Hot Tubs
09/29/2018
5.00 out of 5
Excellent
Recommendation
Really impressed with the setting up, maintenance instructions, and collection of our Tuscany hot tub. Loved having it, as did the Family, and will hire again next year.
Review and rating for
Hydro Hot Tubs
09/29/2018
5.00 out of 5
Excellent
Recommendation
Great service from start to finish, quick and easy set up, will book again
Review and rating for
Hydro Hot Tubs
09/28/2018
5.00 out of 5
Excellent
Recommendation
We ordered this hot tub for my daughter's 18th. It was all so easy to arrange and the kids really loved it. The Hydro guys were great, came when they said, and had everything set up and dismantled very quickly. The hot tub does take a long time to heat up so do allow the time stated on the website. We would definitely use Hydro Hot Tubs again and are happy to recommend them
Review and rating for
Hydro Hot Tubs
09/09/2018
5.00 out of 5
Excellent
Recommendation
Was impressed from start to finish.
Guys were so friendly and helpful.
The tub was amazing and has even put thought in our heads of buying one rather than a large acrylic tub which cost thousands. We hired the Tuscany for 5 days and it was absolutely brilliant, the massage from it was so relaxing.
Thank you so much for making it a great experience to hire and for being so helpful and friendly.
Review and rating for
Hydro Hot Tubs
09/09/2018
5.00 out of 5
Excellent
Recommendation
Amazing friendly customer service....absolutely loved our hot tub... we will be back for sure.... would 100% recommend hydro hot tubs
Review and rating for
Hydro Hot Tubs
09/01/2018
5.00 out of 5
Excellent
Recommendation
I hired a hot tub for my brithday party and Hydro Hot Tubs were fantastic, They responded to my emails really quickly, delivered and picked up when they said they would. We had a short power cut and they came straight back to me with how to make sure the hot tub was still working. I would highly recommend them and will definitely use them again
Review and rating for
Hydro Hot Tubs
08/28/2018
5.00 out of 5
Excellent
Recommendation
Amazing customer service, polite, professional will definitely use again !
Review and rating for
Hydro Hot Tubs
08/26/2018
5.00 out of 5
Excellent
Recommendation
From the start communication was great. I was given precise quotes with no hidden costs. Delivery was on the day/time stayed and set up was very quick and professional. I was given contact details should have needed any further help however the hot tubs did exactly what was expected!!!! Collection and dismantle of the tubs was fast and easy, I would definitely recommend this company and I will be using again.
Review and rating for
Hydro Hot Tubs
08/23/2018
5.00 out of 5
Excellent
Recommendation
Really friendly service and great team. Communicated well and kept us informed regarding the delivery and collection. Set up and take down very quick. Explained everything in full. Really good fun, would definitely recommend and high chance of renting again.
Review and rating for
Hydro Hot Tubs
08/20/2018
5.00 out of 5
Excellent
Recommendation
Second year hiring a hot tub for our daughters birthday, she loves it! We’ve not been disappointed!!
Simon is always happy to help with anything and will even come back just to show us which button to push!! Nothing is too much for him.
Great service and will definitely bring using again.
Review and rating for
Hydro Hot Tubs
08/20/2018
Hydro Hot Tubs Comment from Hydro Hot Tubs:
Thank you Caroline always a pleasure glad you had a great time.
5.00 out of 5
Excellent
Recommendation
Great service, they were flexible around our needs
Review and rating for
Hydro Hot Tubs
08/19/2018
5.00 out of 5
Excellent
Recommendation
Hydro hot tubs provided a hot tub for my sons birthday. They were friendly, efficient and reliable and communicated delivery and collection times so we knew exactly when they would be here. Would definitely recommend.
Review and rating for
Hydro Hot Tubs
08/17/2018
5.00 out of 5
Excellent
Recommendation
Simon was reliable with his timings, friendly and helpful. The tub itself was excellent and easy to maintain at home. The kids had a fabulous time, even in the rain!
Review and rating for
Hydro Hot Tubs
08/15/2018
5.00 out of 5
Excellent
Recommendation
The guys were amazing in set up and collection; gave great advice around set up and cleaning; most polite and good fun. Really enjoyed the experience and would recommend highly ......
Review and rating for
Hydro Hot Tubs
08/13/2018
5.00 out of 5
Excellent
Recommendation
Simon was really honest helpful from the first phone call and we had a time and date (Next day) sorted from there. Simon texted me when he was on his way and I was a little worried because my lawn isn't completely flat, but Simon said it was and uses rubber mats which also help to insulate. I ordered the M-Spa Silver Cloud and it didn't take long to set up, even though it was pouring with rain! We plugged it in through the cat flap and Simon hid the cables away neatly, and started the process of filling up the tub. Reagan (Co -Worker) treated it with chemicals and they both gave it a good clean. It was taking quite a while to fill up which is quite normal, so they went through all the instructions during this time. They left a little floating device to treat the water when we weren't using it and by the time they collected it 5 days later, the water was still crystal clear. Simon did leave some more powder just in case but we didn't need to use it. Once he went through the simple instructions I said they could leave as it was taking a while to fill up, and it was pouring. Once it was full I put the floating tablets in and the lid set it to 40 and couldn't wait until the morning. I went down at around 9am and it was still drizzling and windy, but I couldn't believe how lovely and warm the water was, so I jumped straight in. It proved to be amazingly relaxing and the bubbles were lovely I could of spent all day in there, and it also holds the heat really well. Thankfully the following days were nice and sunny and we were able to turn the temp down, and we enjoyed some lovely conversations with no phones or other forms of technology to distract us. When they came to collect the communication was just as good and they were here for no more then 30 mins. I would recommend these guys every time and I will defiantly be getting a hot tub in my new garden, but until then I will continue to hire from Hydro. Cheers lads, really enjoyed the tub, and might go for a different one next time.
Review and rating for
Hydro Hot Tubs
08/01/2018
5.00 out of 5
Excellent
Recommendation
Hydro hot tubs were brilliant! No fuss easy to book and Simon was very helpful, I would highly recommend!!
Review and rating for
Hydro Hot Tubs
07/28/2018
5.00 out of 5
Excellent
Recommendation
Thank you to Simon and the team from Hydro Hot Tubs! I called up at the crack of dawn on the first day of the summer holidays and credit to Simon, he delivered and installed a huge swimming pool in my garden the very same day! The pool took around 45 minutes to put up ( although it did take hours to fill, which you’d expect for the size of the pool!) the quality and cleanliness was top notch and the kids had great fun with it! The hydro hot tubs team drained the pool and took it away and left the garden clean and tidy. I’ve already recommended Hydro Hot Tubs to friends and look forward to trying a hot tub next time! Thanks again to Simon and the Team!
Review and rating for
Hydro Hot Tubs
07/24/2018
49 Reviews from
2 other sources
4.90 out of 5
Excellent
21 reviews on Google
 
11/23/2018
4.80 out of 5
Excellent
28 reviews on Facebook
 
10/08/2018
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