Experiences & Reviews:

Hydro Hot Tubs

"hot tub hire" "party hire" "event hire" soft tub hire"

Hydro Hot Tubs
CUSTOMER CHOICE 2018
4.89 out of 5
Excellent
72 Reviews
Contact information
No 1 for hot tub hire in the South East covering Sussex, Surrey, Kent and the surrounding area. Any event with hire from just £90.00 inc set up.
Contact information
Hydro Hot Tubs
Flat 293 North Street, West sussex, 
  Rh104ns Turners hill
United Kingdom
Directions

Contact person
Simon Morris

Opening hours
Friday 08:00 am-06:00 pm
Websites & Profiles
100% Recommended
5 stars 28
3 stars 0
2 stars 0
1 star 0
Excellent (4.93)
Price/Quality ratio
Excellent (4.79)
Top competencies

Customer loyalty

5.00 out of 5
10 Reviews

Customer satisfaction

5.00 out of 5
10 Reviews

Professionalism

5.00 out of 5
10 Reviews
29 Reviews
5.00 out of 5
Excellent
Recommendation
Simon was reliable with his timings, friendly and helpful. The tub itself was excellent and easy to maintain at home. The kids had a fabulous time, even in the rain!
Review and rating for
Hydro Hot Tubs
08/15/2018Private customer
5.00 out of 5
Excellent
Recommendation
The guys were amazing in set up and collection; gave great advice around set up and cleaning; most polite and good fun. Really enjoyed the experience and would recommend highly ......
Review and rating for
Hydro Hot Tubs
08/13/2018Private customer
5.00 out of 5
Excellent
Recommendation
Simon was really honest helpful from the first phone call and we had a time and date (Next day) sorted from there. Simon texted me when he was on his way and I was a little worried because my lawn isn't completely flat, but Simon said it was and uses rubber mats which also help to insulate. I ordered the M-Spa Silver Cloud and it didn't take long to set up, even though it was pouring with rain! We plugged it in through the cat flap and Simon hid the cables away neatly, and started the process of filling up the tub. Reagan (Co -Worker) treated it with chemicals and they both gave it a good clean. It was taking quite a while to fill up which is quite normal, so they went through all the instructions during this time. They left a little floating device to treat the water when we weren't using it and by the time they collected it 5 days later, the water was still crystal clear. Simon did leave some more powder just in case but we didn't need to use it. Once he went through the simple instructions I said they could leave as it was taking a while to fill up, and it was pouring. Once it was full I put the floating tablets in and the lid set it to 40 and couldn't wait until the morning. I went down at around 9am and it was still drizzling and windy, but I couldn't believe how lovely and warm the water was, so I jumped straight in. It proved to be amazingly relaxing and the bubbles were lovely I could of spent all day in there, and it also holds the heat really well. Thankfully the following days were nice and sunny and we were able to turn the temp down, and we enjoyed some lovely conversations with no phones or other forms of technology to distract us. When they came to collect the communication was just as good and they were here for no more then 30 mins. I would recommend these guys every time and I will defiantly be getting a hot tub in my new garden, but until then I will continue to hire from Hydro. Cheers lads, really enjoyed the tub, and might go for a different one next time.
Review and rating for
Hydro Hot Tubs
08/01/2018Private customer
5.00 out of 5
Excellent
Recommendation
Hydro hot tubs were brilliant! No fuss easy to book and Simon was very helpful, I would highly recommend!!
Review and rating for
Hydro Hot Tubs
07/28/2018Private customer
5.00 out of 5
Excellent
Recommendation
Thank you to Simon and the team from Hydro Hot Tubs! I called up at the crack of dawn on the first day of the summer holidays and credit to Simon, he delivered and installed a huge swimming pool in my garden the very same day! The pool took around 45 minutes to put up ( although it did take hours to fill, which you’d expect for the size of the pool!) the quality and cleanliness was top notch and the kids had great fun with it! The hydro hot tubs team drained the pool and took it away and left the garden clean and tidy. I’ve already recommended Hydro Hot Tubs to friends and look forward to trying a hot tub next time! Thanks again to Simon and the Team!
Review and rating for
Hydro Hot Tubs
07/24/2018Private customer
5.00 out of 5
Excellent
Recommendation
Friendly service .. did everything they said they would. Very clean tub. very efficient .. no hassle.. want one !
Review and rating for
Hydro Hot Tubs
07/23/2018Private customer
5.00 out of 5
Excellent
Recommendation
Very friendly and helpful, no complaints
Review and rating for
Hydro Hot Tubs
07/16/2018Private customer
5.00 out of 5
Excellent
Recommendation
Hired for daughter’s 11th Birthday Party (weekend hire cost neutral against a one or two hour slot at a ten pin bowling or trampoline park party).
Three and a half hours of extreme party fun in the hot tub and she’d like tr same next year please!
Added bonus her big sister comandeered it for a impromptu teenage gathering - I dragged them out just after 11pm to keep the neighbors happy!
Bargin!
Review and rating for
Hydro Hot Tubs
07/12/2018Private customer
5.00 out of 5
Excellent
Recommendation
We hired a hot tub for my daughters birthday party June 30th, we hired it from Thursday to Monday so we could also use it for the whole weekend for ourselves! The delivery and set up of the hot tub was great - it arrived after the school run on Thursday and was set up and filled very quickly. It was also set it up with the chemicals needed for the weekend. My daughter had the most fantastic birthday party - everyone loved the hot tub and it was a lot of fun. We really enjoyed using over the whole weekend and are really missing it now that it has gone!! Would definitely book again.
Review and rating for
Hydro Hot Tubs
07/09/2018Private customer
5.00 out of 5
Excellent
Recommendation
You delivered when you said you would, exactly as you said you would - the lads who delivered and picked up the hot tub were lovely and did a great job. I would highly recommend you to anyone looking to hire a hot tub!
Review and rating for
Hydro Hot Tubs
07/05/2018Private customer
5.00 out of 5
Excellent
Recommendation
Lovely people very professional and would fully recommend this company and the whole experience
Review and rating for
Hydro Hot Tubs
07/03/2018Private customer
5.00 out of 5
Excellent
Recommendation
We had a great service and I would be happy to recommend Hydro Hot Tubs
Review and rating for
Hydro Hot Tubs
06/29/2018Private customer
5.00 out of 5
Excellent
Recommendation
The whole experience was good, they came when they said and were informative and polite. Our hot tub was perfect for the weekend, would've liked it for the whole Summer. Would definitely recommend.

Thanks to Simon and his team.
Review and rating for
Hydro Hot Tubs
05/22/2018Private customer
5.00 out of 5
Excellent
Recommendation
Would recommend Hydro Hot Tubs, the booking, delivery and set up was super easy, the service and maintenance of the hot tub was excellent and the customer services was simply the best. they couldn't be more helpful.
Review and rating for
Hydro Hot Tubs
04/28/2018Private customer
4.00 out of 5
Good
Recommendation
Hmm - we hired it for five days, but only got three days use, and water was still too cold by Friday night for anything more than a quick dip. So I was a bit disappointed. Staff were lovely, but didn’t fit it properly so soaked terrace and I nearly fell over in my only-just mended broken leg.
Review and rating for
Hydro Hot Tubs
04/18/2018Private customer
Hydro Hot Tubs Comment from Hydro Hot Tubs:
Hi Susannah,
I am sorry that you are not happy with the service that you received. I am aware that you had a leak from one of the seals and that we was back within 90 minutes of you making us aware that it was leaking to repair the issue and we apologised to you directly whilst we were there . We also made you aware that as it was pretty cold outside that it may take a little longer to heat up than normal.
We would like to restore your confidence in us and we would like to offer you 50% off the hire cost of another hot tub hire. This is valid for the next 6 months from 12/05/18
We look Forward to hearing from you.
5.00 out of 5
Excellent
Recommendation
I was very impressed with the punctuality of the hot tub! Simon was very efficient and conducted the erection to a professional standard in time for my birthday weekend!! No problems even though Simon was on call for any problems. Thanks to hydro hot tubs!
Sophie
Review and rating for
Hydro Hot Tubs
04/11/2018Private customer
5.00 out of 5
Excellent
Recommendation
Friendly team delivered my hot tub , very helpful and will be using them again .
Review and rating for
Hydro Hot Tubs
04/11/2018Private customer
5.00 out of 5
Excellent
Recommendation
Just put we had the Tekapo hot tub for a long weekend drop off and collection was seemless and the hot tub looked brand new. We had such an amazing time relaxing in the hot water and bubbles can't wait to do it again, and will defiantly go back to Hydro Hot tubs.
Review and rating for
Hydro Hot Tubs
04/10/2018Private customer
5.00 out of 5
Excellent
Recommendation
I hired a hot tub for a evening with friends the owner of the company came to instal the hot tub was very friendly. He made sure i was confident with how to use it was very helpful with question I had about use.
Review and rating for
Hydro Hot Tubs
04/10/2018Private customer
5.00 out of 5
Excellent
Recommendation
Felt amazing. Hot, relaxing, couldn't ask for a better weekend. Really nice way to relax after stressful time at work and spend it with your partner
Review and rating for
Hydro Hot Tubs
04/10/2018Private customer
43 Reviews from
2 other sources
4.90 out of 5
Excellent
20 reviews on Google
 
04/06/2018
4.80 out of 5
Excellent
23 reviews on Facebook
 
07/01/2018
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