Experiences & Reviews:

Hydro Hot Tubs

"hot tub hire" "party hire" "event hire" soft tub hire"

4.89 out of 5
Excellent
55 Reviews
Contact information
No 1 for hot tub hire in the South East covering Sussex, Surrey, Kent and the surrounding area. Any event with hire from just £90.00 inc set up.
Contact information
Hydro Hot Tubs
Flat 293 North Street, West sussex, 
  Rh104ns Turners hill
United Kingdom
Directions

Contact person
Simon Morris

Opening hours
Monday 08:00 am-06:00 pm
Websites & Profiles
100%
Recommended
on ProvenExpert.com
5 stars 12
3 stars 0
2 stars 0
1 star 0
Excellent (4.92)
Price/Quality ratio
Excellent (4.77)
Top competencies

Customer satisfaction

5.00 out of 5
3 Reviews

Customer loyalty

5.00 out of 5
3 Reviews

Professionalism

5.00 out of 5
3 Reviews
13 Reviews
5.00 out of 5
Excellent
Recommendation
Would recommend Hydro Hot Tubs, the booking, delivery and set up was super easy, the service and maintenance of the hot tub was excellent and the customer services was simply the best. they couldn't be more helpful.
Review and rating for
Hydro Hot Tubs
04/28/2018Private customer
4.00 out of 5
Good
Recommendation
Hmm - we hired it for five days, but only got three days use, and water was still too cold by Friday night for anything more than a quick dip. So I was a bit disappointed. Staff were lovely, but didn’t fit it properly so soaked terrace and I nearly fell over in my only-just mended broken leg.
Review and rating for
Hydro Hot Tubs
04/18/2018Private customer
Hydro Hot Tubs Comment from Hydro Hot Tubs:
Hi Susannah,
I am sorry that you are not happy with the service that you received. I am aware that you had a leak from one of the seals and that we was back within 90 minutes of you making us aware that it was leaking to repair the issue and we apologised to you directly whilst we were there . We also made you aware that as it was pretty cold outside that it may take a little longer to heat up than normal.
We would like to restore your confidence in us and we would like to offer you 50% off the hire cost of another hot tub hire. This is valid for the next 6 months from 12/05/18
We look Forward to hearing from you.
5.00 out of 5
Excellent
Recommendation
I was very impressed with the punctuality of the hot tub! Simon was very efficient and conducted the erection to a professional standard in time for my birthday weekend!! No problems even though Simon was on call for any problems. Thanks to hydro hot tubs!
Sophie
Review and rating for
Hydro Hot Tubs
04/11/2018Private customer
5.00 out of 5
Excellent
Recommendation
Friendly team delivered my hot tub , very helpful and will be using them again .
Review and rating for
Hydro Hot Tubs
04/11/2018Private customer
5.00 out of 5
Excellent
Recommendation
Just put we had the Tekapo hot tub for a long weekend drop off and collection was seemless and the hot tub looked brand new. We had such an amazing time relaxing in the hot water and bubbles can't wait to do it again, and will defiantly go back to Hydro Hot tubs.
Review and rating for
Hydro Hot Tubs
04/10/2018Private customer
5.00 out of 5
Excellent
Recommendation
I hired a hot tub for a evening with friends the owner of the company came to instal the hot tub was very friendly. He made sure i was confident with how to use it was very helpful with question I had about use.
Review and rating for
Hydro Hot Tubs
04/10/2018Private customer
5.00 out of 5
Excellent
Recommendation
Felt amazing. Hot, relaxing, couldn't ask for a better weekend. Really nice way to relax after stressful time at work and spend it with your partner
Review and rating for
Hydro Hot Tubs
04/10/2018Private customer
5.00 out of 5
Excellent
Recommendation
it was an absolutely fabulous hot tub and it was an even better night thanks to hydro hot tubs I could would definitely recommend them to my friends and family I will be using them again
Review and rating for
Hydro Hot Tubs
04/10/2018Private customer
5.00 out of 5
Excellent
Recommendation
I was impressed with how helpful they were and everything they told me was exactly what I got
Review and rating for
Hydro Hot Tubs
04/09/2018Private customer
5.00 out of 5
Excellent
Recommendation
Very Friendly and helpfull
Review and rating for
Hydro Hot Tubs
04/09/2018Private customer
5.00 out of 5
Excellent
Recommendation
Hydro hot tubs are brilliant excellent customer service very polite when they came too put hot tub always on hand if any problems will be using again and kids loved it
Review and rating for
Hydro Hot Tubs
04/09/2018Private customer
5.00 out of 5
Excellent
Recommendation
Excellent service, quick delivery and set up
Review and rating for
Hydro Hot Tubs
04/08/2018Private customer
5.00 out of 5
Excellent
Recommendation
Review and rating for
Hydro Hot Tubs
04/11/2018Private customer
42 Reviews from
3 other sources
5.00 out of 5
Excellent
21 reviews on Facebook
 
12/29/2017
4.80 out of 5
Excellent
20 reviews on Google
 
04/06/2018
3.70 out of 5
Good
1 review on Trustpilot
 
11/03/2017
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