IBB Institut für Berufliche Bildung AG

Professional training, further education, retraining, company training courses

Contact information
We have been supporting our customers in their successful professional development since 1985 and have become one of the largest private training providers. Our training programs can be tailored to meet individual needs. They range from commercial...

Contact information

IBB Institut für Berufliche Bildung AG
Bebelstraße 40
21614 Buxtehude
Germany
Directions

Contact person
IBB-Kundenservice

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Opening hours

Friday 07:30 am-10:00 pm
87%
Recommended
on ProvenExpert.com
Top competencies

Knowledge transfer

3.70 out of 5
23 Reviews

Professionalism

3.44 out of 5
34 Reviews

Expertise

3.65 out of 5
23 Reviews

365 Reviews on ProvenExpert.com

4.42 out of 5
Good
1.80 out of 5
Fair
I am a retrainee for 3 months. The learning platform regularly has problems: Classmates get kicked out, sometimes the system goes down for hours. In addition, there are Internet outages at various locations.

In class, you have to deal almost exclusively with trainers who are not trained in didactics, who seem listless, reel off the program and are overwhelmed with questions. Some trainers don't even bother to upload a photo of themselves.

On top of that, one trainer rambles on about 5-conspiracies. Another one advertises his own learning platform, on which one is first told that gender is the devil's work, etc., etc.

On the part of the IBB also no halfway reliable training plan can be published, only a framework plan, from which however constantly one deviates, without this on the part of the IBB that is communicated at least. Communication seems to be difficult anyway.

On the positive side, you have a relatively large amount of training time (practical units) in which you can simply follow your own curriculum. IBB also provides enough textbooks and access to the LinkedIn training platform for this purpose.

There are also really nice, helpful people at my location.

I would still recommend other training providers (GFN, WBS).
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Customer review & rating for:
IBB Institut für Berufliche Bildung AG
04/29/2022Anonymously
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you very much for your feedback! You raise several points that you think could be improved - since we take such comments seriously, we would be very happy to discuss them with you personally. Especially with regard to the lecturers you mentioned, we would be very curious to know who they are. We do not like to have conspiracy theorists in our ranks, we assure you. Since you have unfortunately written anonymously (and this public platform is very suitable for hints, but less so for details), we would like to ask you to provide us with some further information (course attended, names of lecturers, etc.). Of course we will treat your information strictly confidential! Feel free to use this mail address here: meinfeedback@ibb.com or our feedback form on the website: ibb.com/feedback. Thank you very much for your support! Best regards, your IBB team
4.00 out of 5
Good
Recommendation
The retraining itself is definitely okay in terms of the process and the method used. However, I still don't understand why you have to visit a location for this if it's e-learning, but of course that's more a matter for the IHK, which you should also confront with it. It doesn't really make sense if everything runs digitally. It is rather disturbing, if different occupations, are accommodated in a room, and the noise level thereby, also audibly with active instruction participation for the others, is audible. The sense of the Aufenhaltes is not thereby alone already very questionable, above all if it is like a Lotto win, if one would have another person, from the same class at the same location. As said, for it the IBB can rather nothing, because these are editions of the IHK. If you can talk to the IHK about it, you should try to work towards a future decision that lets the participants decide for themselves at any time whether to go to a location, or to complete the retraining from home, digital learning ansich can not actually be spatially restricted. Of course, there are also situations where participation at a location is unavoidable if retraining cannot take place undisturbed at home for spatial reasons.

This is really disruptive, and especially if you have to use public transport, and take 1-2 hours for each route, this is unnecessarily wasted life time when it comes to e-learning. Mentioned for the third time, IBB can't do anything for that, but please always address when IHK asks for feedback.

Otherwise, everything is fine, of course there are lecturers that you classify as difficult, but you can talk to Allen, and problems out of the world, otherwise you have to go further ways, that also works. The e-learning itself is rather unproblematic, if you are committed, it also works, in case of need, the classmates also help.
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG
03/25/2022Anonymously
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you very much for your evaluation! We are also grateful for your description of location-based participation. You said it: In principle, you can participate in virtual classes from anywhere - but in the case of retraining, only if both the payer and the IHK agree. We have often been able to change the mindset of cost units such as the employment agency (after continuous efforts). With IHKs, it is somewhat more difficult due to the even more regional structure. Nevertheless, here too - accelerated by two years of pandemic - approval has been obtained somewhat more often. However, decisions are always made on a case-by-case basis. In any case, we will be happy to take your request on board again - after all, the participants' viewpoint is the most important one!

Nevertheless, you should of course feel comfortable at the location and, above all, be able to learn and work well. If your retraining is still in progress, please contact the staff on site if there are any problems with the noise level, for example. You can also address wishes and needs for improvement centrally, preferably by e-mail to meinfeedback@ibb.com. We always try to find the best solution for our customers. Thank you very much and good luck! Your IBB team
5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
IBB Institut für Berufliche Bildung AG
03/16/2022Anonymously
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you for the great review! We are glad if you liked it. All the best and best regards, your IBB team
1.00 out of 5
Poor
I would not recommend IBB to anyone. Totally unstructured. Leave class out in the cold if a lecturer drops out. The lecturers only read off the script and can't help with questions about the content. It may not be the case with all lecturers, but what I experienced is really not to be recommended.
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG
03/02/2022Rebecca S.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you for your feedback - criticism is also valuable to us so that we can iron out any potential discrepancies! You write that your class was left in the lurch when lecturers dropped out and that lecturers hold purely lecture lessons. Of course, this should not and must not happen! And despite everything - in a company like IBB, where hundreds of people work, mistakes do of course happen. In this case, we would be interested to know the background to the criticism: Which lecturers are affected exactly? Only then can we take targeted countermeasures. Now, this platform is certainly not the right one for detailed information; but if you like, please write us an e-mail (meinfeedback@ibb.com) or use our form (ibb.com/feedback) to send us further details. Thank you very much for your help and best regards, your IBB team
4.80 out of 5
Excellent
Recommendation
The basic online courses I have completed have been very helpful and enlightening for me personally. It was fun to stay in these classes, which is also due to the good and sometimes patient transmission of the learning content by the lecturers to third parties.
Once again, many many thanks to the lecturers, especially to Mr. Matthias Krämer.
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG
02/15/2022Anonymously
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
How nice that learning was not only compulsory for you, but even fun! Thank you for sharing your experience with us. All the best for you and best regards, your IBB team
4.60 out of 5
Excellent
Recommendation
I did my retraining as a businesswoman for office management and can only highly recommend IBB. My location (Rostock) was very helpful and always there for me. The employees never left you in the lurch and always helped or found a solution. You felt like you were in good hands right from the start.

Of course you have lecturers you like and those you don't like. But if you want to achieve something, you can get along with everyone. You could always talk to everyone or if you didn't understand something right away, it was explained until you understood it.

IBB definitely offers the best preparation for the exams. I've never had such good preparation, so if you don't pass, it's your own fault.
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG
02/08/2022N.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you very much for your feedback! We are very happy that you shared your good experience with us. And congratulations on your successful graduation! All the best and have fun and success in your new job. Your IBB team
3.00 out of 5
Average
Course leader Angelika Bialkowski impossible this woman, should learn to accept other opinions! Very taken by themselves and their education! I would suggest her to become a pastor!!! This woman is an imposition!!! MFG.
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG
02/01/2022Anonymously
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
It is a pity that you write to us anonymously, we would have liked to exchange views with you about the behavior of the lecturer mentioned. But even so, we can assure you: We follow up on every hint of possible discrepancies, of course also in this case. Best regards, your IBB team
4.10 out of 5
Good
Recommendation
Thanks to IBB, I was finally able to realize my dream of becoming a media designer!

I divide my evaluation as follows:
1. the location and the staff
2. the lecturers
3. the organization
4. the online training room "Viona

___________________________
Location

I signed up for my 2-year retraining on short notice. This went off without any major complications. I quickly applied for an education voucher and the retraining started within a few weeks.

The staff at the location were always friendly. Sure, they sometimes forgot something or made mistakes, but that was immediately acknowledged and improved.

The staff at the location changed from year to year, and the IBB location also moved to a different street. Both are things that are perfectly okay, but I would have liked to be informed about both, because I was in the internship at the time.

The Corona protection measures or hygiene concept was well implemented.

When it went Corona-conditioned to the HomeOffice, it was acted quickly and effectively. You were allowed to take the complete PC with monitors etc. home with you and at home you could use the system and all the programs you needed without any restrictions.

If there were any IT problems, I let them know at the location and within a few hours - and as requested outside of class hours - an admin logged in via TeamViewer and found a solution to the problem.

Only once - while I was attending class - was there an unannounced visit by an admin to my training computer to read hardware information. This was - according to staff from the site - urgent and necessary.

The IBB staff at the site provided good support in the search for an internship, as well as with the letter of application.

Even though my retraining did not include an intermediate examination at the Chamber of Industry and Commerce, my wish to take one was accepted, I was registered for it as soon as possible, and IBB covered the costs.

The teaching material (books, calculators, etc.) - most of which we had received at the beginning of the retraining - was new and intact. We were even allowed to keep most of it as our property.

___________________________
Lecturers

The lecturers are like teachers in school. Some you like, others you don't. Some make the lessons interesting, some rather boring.

At the beginning, we had a teacher who bombarded us daily with many different topics per lesson, so that my classmates and I were quite overwhelmed.

With most of the lecturers you could talk openly about everything and they helped where they could.

Our "class teacher" was always nice and friendly, was helpful and patient.

What I liked was that the lessons were "live". There were no pre-made videos or webinars, but always lecturers with whom you could communicate.

In addition, my classmates and I were given access to Linkedin Learning, where we could look at some topics again in the practical lessons or learn something new in our free time.

___________________________
The Organization

The organization was sometimes good and sometimes bad. There were lecturers who did not appear (without informing us) or appeared although they were sick and could not speak.

There were lecturers who did not actively organize the lessons, but were only present because we were busy with projects. However, we would have liked to have had lessons anyway, because we had enough time for the projects in the practical lessons (self-employment time) and some lessons during the projects might have helped us.

There was hardly any feedback from the lecturers on learning success checks, group or individual projects and we often had to wait several weeks or even months for our grade. Feedback would have been helpful with regard to exam preparation.

___________________________
The online classroom

In principle a well planned software, where no one is forced to webcam or voice transmission, one can participate well together in the lessons and can also use screen transmissions. However, the program often had technical problems, some of which we could not explain ourselves. Viona was just a diva from time to time.

The idea of screen transmissions in the middle of the training room is a good idea, but you have to drag the program that you want to show to the others smaller (or this worked automatically). This had the disadvantage that one could badly represent/present much. In addition, the image quality and frame rate are not very pleasant.

The sound in Viona is not set separately, but via the system sound, which is pretty uncool.

On the positive side, you could use the classrooms - up to a certain time - outside of class hours and there were side rooms for group work or individual meetings.

___________________________
My opinion.
All that glitters is not gold.

Nevertheless, I found the retraining pretty good and has brought me a lot further in life. I am grateful that I was able to take advantage of this opportunity and that I received support from all sides (IBB, instructors, job center, internship, etc.).
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG
01/31/2022Anonymously
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Wow. That's the first word that comes to mind about your review. Thank you so, so much! You provide such valuable input and insights into everyday learning that we can take a lot away from it. We will forward your comments to various departments in IBB so that as many colleagues as possible can benefit from them (and possibly optimize processes). What remains for us? To wish you all the best. Good luck in your new job! Best regards, your IBB team
4.00 out of 5
Good
Recommendation
Very good experience. My instructor was always very nice and I could always ask anything and pray for help.
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG
01/18/2022Anonymously
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
We are very pleased that you share your good experience with us - thank you! Best regards, your IBB team
1.80 out of 5
Fair
Dear QM team, I am writing about my experience with IBB because conversations with the course director are going nowhere.
Various emails and requests from the class are handled in a way that leaves us TN dissatisfied and perplexed. The interesting thing is that the course leaders know this and ignore it.

Most instructors are dedicated and competent.
Few are didactically or technically bad. However, changes are only made in the face of massive protest; the quarterly evaluations are not noted ("Oh, I don't know about that.").
Lecturer changes within a subject are not announced, no content handovers took place.
Lecturer shortages are pervasive and result in scheduled exams not being held (previously claimed to be absolutely required).
In addition, some subjects were taught with a strong time lag, so that we had several times several weeks up to two months in between, which was very ineffective, for the lecturers we for us participants.
For months we have been asking for information and discussions. These are delivered only with delay and rarely solutions are shown. We do not know if we are really taught sufficiently and adequately, because there is no transparency.
Even the lecturers are now waiting weeks for information and answers to their e-mails regarding the course of the lessons and the exam dates.

A sad highlight: A conversation was broken off, they were no longer willing to answer our questions. The written statement is extremely poor and does not even come close to answering our questions. In addition, the accusation of inadequate course planning is dismissed in the usual manner.
The communication style is a disaster! Statements made are often relativized or declared to be a "misunderstanding". So now there is a breakdown in communication.

Months ago, the impression of excessive demands and a lack of resources was already created.

The frequently repeated comment that Corona is to blame for everything simply doesn't hold water. Those who do not deliver what they sell should change something, e.g. start fewer new courses in the case of a chronic shortage of instructors and make sure that the existing ones are planned and carried out with good quality.

Dissatisfaction is at an all-time high. Payers are being informed.

If I pass the IHK exam, it will be TROTZ of the IBB.
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG
01/05/2022A.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Dear participant, we are very sorry that you are dissatisfied! Unfortunately, you have written to us anonymously. This unfortunately deprives us of all possibilities to support you and to clarify possible misunderstandings (or even grievances). We would really like to help you, but understandably we need further information, otherwise our hands are tied. Would you tell us at which location you are studying? And who the lecturers are that you criticize? And what retraining you are currently doing? Feel free to write to us directly at meinfeedback@ibb.com. Or you can use our feedback form: www.ibb.com/feedback. In either case, your information will, of course, be kept confidential. Thank you for supporting us - in return, we assure you of our assistance. We promise! Best regards, your IBB team
5.00 out of 5
Excellent
Recommendation
I just want to say that our instructor is doing an incredible job! Our entire class was very impressed and appreciative. We learned sooo much and had a lot of fun with her at the same time. Was a whole new experience. We would have loved to not even say goodbye. Thank you so much for this!
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Customer review & rating for:
IBB Institut für Berufliche Bildung AG.
12/17/2021A. B.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
How nice that you and your class enjoyed the learning so much! We will be very happy to pass on your praise to the instructor. Best regards, your IBB team
5.00 out of 5
Excellent
Recommendation
The measures were very good, the coach was sympathetic and got everything across well. Now I no longer have to be ashamed of my application documents.
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Customer review & rating for:
IBB Institut für Berufliche Bildung AG.
11/10/2021K. S.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you for your feedback! We continue to keep our fingers crossed for your applications. All the best and best regards, your IBB team
5.00 out of 5
Excellent
Recommendation
Even though I was more than skeptical about the measure at the beginning, in retrospect I am convinced that this course has brought me further. This is not least due to the top support from the coach, who dealt with my and my company's situation individually from the very beginning. This is the only way a course for self-employed people can work. Thank you very much.
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Customer review & rating for:
IBB Institut für Berufliche Bildung AG.
11/04/2021M. K.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you very much for your feedback. We are glad that the coaching was so successful! All the best and continue to do good business with your company. Best regards, your IBB team
5.00 out of 5
Excellent
Recommendation
We had a great instructor who explained everything very well and understandably. It was a great time and a very nice experience to complete a continuing education course completely online.
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Customer review & rating for:
IBB Institut für Berufliche Bildung AG.
10/27/2021N. E.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you for your kind feedback. Yes, you are right: online courses can be really fun! All the best to you and best regards, your IBB team
3.90 out of 5
Good
Recommendation
It would be very helpful to be able to receive a nationally recognized certificate in the "Environmental Education" course with you.
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Customer review & rating for:
IBB Institut für Berufliche Bildung AG
10/21/2021Anonymously
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you very much for this suggestion! We have already passed on your suggestion to our product developers, who are always in the process of optimizing our course offerings. Therefore, feedback like yours is very important to us. Best regards, your IBB team
5.00 out of 5
Excellent
Recommendation
I am completely satisfied with the training. Also in the home office.
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG.
09/24/2021A. N.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
We are very pleased, thank you for your comment. Best regards, your IBB team
2.00 out of 5
Fair
Recommendation
Now the IBB was on the test bench, briefly summarized: exemplary support at the location for this ****, within 10 days 5 lecturers/inside for a module, very questionable*, selbige appeared occasionally only after recall of location late to the instruction 0*, lecturers did not co-ordinate themselves with the individual enterprises among themselves 0*, admitted even to your own on-line lesson plans do not agree with those of the pupils. Learning groups had to be formed on the first day, and these were not to be changed until the end of the course 0*, in principle a good idea, but you should also have the opportunity to get to know your fellow students at least once. Due to the constant change of lecturers, the arrangement of many participants in class was very limited, which was not understood by the lecturers. Daily skipped learning objectives were often not checked by lecturers on the following day, according to the motto, tomorrow someone else will come anyway.
Result: much air upward with the IBB (further with education own advertising slogan) nevertheless with over 180% turnover growth in the last year, still the contact to the paying pupil to hold up, which convert competitors of same industry far better and more successfully. MfG lfer
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Customer review & rating for:
IBB Institut für Berufliche Bildung AG
09/18/2021I.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
We are very pleased with your detailed feedback and your four stars for the support at the location. However, your comments regarding the frequent change of instructors and the quality of the teaching make us think - this is definitely not the kind of teaching we want for our participants. And we do not see our quality standards fulfilled here either. We would therefore like to get to the bottom of this - can you help us? Because even if you don't believe us: We take our claim "Continue with education" very seriously! We would be very pleased if you would send us an email with some detailed information (which module did you take, which lecturers taught) to our quality management, which we have already informed about your criticism: qm@ibb.com. All information will be treated strictly confidential. Thank you very much for your help! Best regards, Claudia Reimann (IBB AG)
5.00 out of 5
Excellent
Recommendation
I personally had a lot of fun learning and the lecturers were competent, friendly and helpful.
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG.
09/07/2021N. C.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you very much, we are pleased that you enjoyed the training - and the lecturers as well. Best regards, your IBB team
5.00 out of 5
Excellent
Recommendation
Hello, I was amazed and pleasantly surprised, it was my 1st online school (Corona Pandemic). All the concerns I had beforehand were gone after the 3rd day. All the instructors I had during my time were all very very friendly, personal, competent and took enough time for everyone if something was not immediately understood or something did not work out right away. I really enjoyed everything and also learned a lot........Toll, keep it up......
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG.
09/01/2021T. Z.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Our virtual classes are certainly a bit unfamiliar at the beginning, but most participants are enthusiastic about them in the end - just like you. Thank you for your comment and best regards, your IBB team
5.00 out of 5
Excellent
Recommendation
I can only recommend. Very friendly instructor.
Show original
Customer review & rating for:
IBB Institut für Berufliche Bildung AG.
08/27/2021K. K.
IBB Institut für Berufliche Bildung AG Comment from IBB Institut für Berufliche Bildung AG:
Thank you very much! We will be happy to pass on our greetings to our colleague. Best regards, Claudia Reimann (IBB AG)
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All reviews and experiences about IBB Institut für Berufliche Bildung AG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 12/29/2017  |  Last update: 05/09/2022   |  Report profile

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