Independent Mobility

Mobility Products Retailer

Independent Mobility
CUSTOMER CHOICE 2020
4.92 out of 5
Excellent
129 Reviews
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Contact information
Independent Mobility is the areas leading provider of New and Used Mobility Products with 2 stores in the East Riding :

We Supply The Following Products & Services
...
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Contact information

Independent Mobility
32 Witham
  HU91BY Kingston upon Hull
United Kingdom
Directions

Contact person
Ian Richmond

Opening hours

Friday 09:00 am-05:00 pm

Websites & Profiles

100% Recommended
5 stars 75
2 stars 0
1 star 0
Quality
Value
Services
Realization
Consulting
Customer service
Excellent (4.97)
Cost-performance ratio
Excellent (4.75)
Top competencies

Professionalism

5.00 out of 5
6 Reviews

Customer satisfaction

4.80 out of 5
5 Reviews

Project success

4.80 out of 5
5 Reviews
83 Reviews
4.55 out of 5
Excellent
Recommendation
Recommended by friends, so called in after a fairly stressful 2.5 hours at the hospital just up the road from the Beverley shop. Immediately offered a comfy seat and a cuppa. Service goes well beyond tea and sympathy. Product excellent and fit for purpose. When surgery date came through sooner than expected they went above and beyond to get a chair in situ for discharge. Big thank you to Helen and all concerned.
Review and rating for
Independent Mobility
07/11/2019Anonymously
5.00 out of 5
Excellent
Recommendation
DECEMBER 2018 WE NEEDED URGENTLY A STAIRLIFT FITTED I TELEPHONED NUMEROUS COMPANIES AND INDEPENDENT MOBILITY WAS THE ONLY ONE WHO HELPED US, THEY INSTALLED ONE FOR US IN SUCH SHORT NOTICE. EVERYONE I SPOKE TO IN THE SHOWROOM WAS MORE THAN HELPFUL AND VERY PROFESSIONAL NOTHING WAS TOO MUCH TROUBLE. I WOULD CERTAINLY RECOMMEND THEM.
THANK YOU

PAULINE
Review and rating for
Independent Mobility
03/15/2019Anonymously
5.00 out of 5
Excellent
Recommendation
I have nothing but praise for my experience with you. Helen was really helpful and was very up on her understanding of my needs. I wouldn't hesitate to recommend your store or your wonderful staff. Sue Collier
Review and rating for
Your Purachse From Independent Mobility
05/20/2018Sue C.
5.00 out of 5
Excellent
Recommendation
They are very helpful and they know what you want
Review and rating for
Your Purachse From Independent Mobility
01/27/2018Mark S.
4.00 out of 5
Good
Recommendation
Your care for and patience with my nephew were impressive. Thank you.
Review and rating for
Your Purachse From Independent Mobility
01/26/2018Anonymously
5.00 out of 5
Excellent
Recommendation
They were very friendly and not pushy at all.
Review and rating for
Your Purachse From Independent Mobility
01/26/2018Kim M.
5.00 out of 5
Excellent
Recommendation
Really impressed by the down to earth approach....no hard selling ....just very knowledgeable friendly advice with no pressure at all. I would highly recommend on these points alone
Review and rating for
Independent Mobility
01/11/2018Susan P.
5.00 out of 5
Excellent
Recommendation
independent mobility was the only company out of six stair lift services to say yes we will come and repair and service your stair lift , top marks for service and top marks for price.
Review and rating for
Independent Mobility
01/11/2018Alan P.
5.00 out of 5
Excellent
Recommendation
Real good customer service definitely recommend to family and friends
Review and rating for
Independent Mobility
01/10/2018Lorna J.
5.00 out of 5
Excellent
Recommendation
Prompt service supplying quality product
Review and rating for
Independent Mobility
01/05/2018Joyce G.
4.80 out of 5
Excellent
Recommendation
This is the second time we have been supplied with mobility equipment from Ian and Helen. The options and specifications were patiently explained and enabled us to make the right choice. Time was taken for personal delivery service, installation, explanation and demonstration, they were all very much appreciated. It is reassuring for our family to deal with people we can trust and who will give time, care and attention to ensure the right solution is found for the individual person and circumstance. Thank you
Review and rating for
Independent Mobility
12/08/2017Anonymously
4.93 out of 5
Excellent
Recommendation
Ordered on a Friday and fitted by Wednesday. NO mess and no drilling plasterwork or ruining things. Delighted altogether and wish more people to realise these lifts are fitted to the stairs and not the walls or bannisters. Perfect design and solution.
Review and rating for
Independent Mobility
12/07/2017Mr & Mrs K.
5.00 out of 5
Excellent
Recommendation
Advice, pleasant to deal with from the initial inquiry to final installation, personal service was excellent throughout.
Review and rating for
Independent Mobility
12/04/2017Colin A.
5.00 out of 5
Excellent
Recommendation
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Customer Service
05/29/2020J.
5.00 out of 5
Excellent
Recommendation
Review and rating for
Customer Service
05/26/2020Catherine S.
4.67 out of 5
Excellent
Recommendation
Review and rating for
Customer Service
05/25/2020D.
5.00 out of 5
Excellent
Recommendation
Review and rating for
Customer Service
05/22/2020Mr S.
5.00 out of 5
Excellent
Recommendation
Review and rating for
Customer Service
03/12/2020Trevor J.
5.00 out of 5
Excellent
Recommendation
Review and rating for
Customer Service
02/18/2020E.
4.00 out of 5
Good
Recommendation
Review and rating for
Customer Service
02/11/2020J.
46 Reviews from
3 other sources
5.00 out of 5
Excellent
30 reviews on Facebook
 
03/18/2020
5.00 out of 5
Excellent
9 reviews on Google Maps
 
05/30/2020
5.00 out of 5
Excellent
7 reviews on Yell.com
 
05/28/2018
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