Kocer & Co KG

Plumber for gas, heating, air conditioning, plumbing & photovoltaics

Kocer & Co KG
371 Reviews i
published (99 %)
out of 372 reviews
Contact information
As a plumber in Vienna and the surrounding area, we have been providing the best possible service for heating and air conditioning equipment of any brand for over 10 years. We are also a reliable partner in photovoltaic and plumbing systems....

Contact information

Kocer & Co KG
Ziegelofengasse 13
1050 Wien
Austria
Directions

Opening hours

Monday 07:00 am-06:00 pm

Websites & Profiles

Review from 11/06/2021  
4.13 out of 5
Good
Recommendation
Quality
Value
Services
Realization
Consulting
Top competencies

Implementation

5.00 out of 5
4 Reviews

Diligence

5.00 out of 5
4 Reviews

Productivity

5.00 out of 5
4 Reviews

38 Reviews on ProvenExpert.com

4.13 out of 5
Good
Recommendation
I have been a regular customer of Kocer for several years. I really like the fact that every year I am proactively reminded about the annual maintenance of my combi boiler and contacted for an appointment. I have also noticed positively that the quality of service has continuously increased. For example, there is now an online appointment booking system, and the work of the technicians has also steadily improved: they are friendlier, more attentive, they respond better to my questions, and they now also suggest solutions.
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Customer review & rating for:
Kocer & Co KG
11/06/2021Birgit T.
Kocer & Co KG Comment from Kocer & Co KG:
Good morning,
We would like to thank you very much for your positive feedback and we are very happy that you are satisfied with our service and our technicians.
Kind regards
Your Kocer & Co KG Team
5.00 out of 5
Excellent
Recommendation
Polite and accommodating installer, friendly, trustworthy demeanor so you don't have to be there as a customer. Worked quickly, showed part to be replaced and new part. Did the work quickly and all formalities regarding exhaust gas measurement, confirmation, invoice just as reliably. Thank you very much!
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Customer review & rating for:
Kocer & Co KG
09/09/2021Anonymously
Kocer & Co KG Comment from Kocer & Co KG:
Good day,
Thank you for your kind feedback. We are glad to hear that you were satisfied with our technician and our service! We hope to continue to satisfy you in the future and wish you a nice day.
With kind regards
Your Kocer & Co KG Team
5.00 out of 5
Excellent
Recommendation
Very nice competent technician
Show original
Customer review & rating for:
Kocer & Co KG
09/09/2021Anonymously
Kocer & Co KG Comment from Kocer & Co KG:
Good day,
thank you for your great review and that you were satisfied with our service and our technician!
With kind regards
Your Kocer & Co KG Team
5.00 out of 5
Excellent
Recommendation
Are reliable and correct,Thank you!
Show original
Customer review & rating for:
Kocer & Co KG
09/09/2021Anonymously
Kocer & Co KG Comment from Kocer & Co KG:
Good day,
thank you for your positive feedback, we are glad to hear it!
With kind regards
Your Kocer & Co KG Team
5.00 out of 5
Excellent
Recommendation
what i really appreciate is the automatic reminder - you don't always think about it. i have experienced competent advice and maintenance over the last few years. Fa. Kocer pays off :-)

Best regards
Mag. Christian Kogler
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Customer review & rating for:
Kocer & Co KG
09/02/2021K.
Kocer & Co KG Comment from Kocer & Co KG:
Dear Mr. Kogler,
we would like to thank you very much for your great feedback to us! We would also like to thank you for the many years of cooperation and are glad to have always been able to satisfy you.

With kind regards
Kocer & Co KG
5.00 out of 5
Excellent
Recommendation
After several incompetent plumber visits from various companies, we thankfully discovered Kocer in 2018. Anyone who has ever sat in a cold apartment for almost a week in February knows what I am writing about here. Mr. Kilic was the salvation at that time after 2 previous plumber visits of other companies did exactly nothing and the therme was "flat" again within a very short time after their visit. After the visit of Mr. Kilic our Vaillant-Therme worked again like clockwork. They also do things that other companies don't even think about, e.g. cleaning the spa. Now, at the end of January 2021, again a very positive experience after a radiator went on strike, everything is running smoothly again. Also the service was made, I got a quick appointment and the problem has been solved quickly! Top! You also get shown the replaced parts, you can see where eg broken or calcifications are and get competent answers to questions! Again top! And something else added: after the work everything is cleaned up, left clean, covers attached ...this I have also experienced differently. Again TOP! definitely TOP EXPERTS!I can highly recommend Kocer &Co! B.Platzer
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Customer review & rating for:
Kocer & Co KG
01/29/2021Birgit P.
4.40 out of 5
Good
Recommendation
We have already had some companies in the apartment, which have used overshoes to not have to go through the apartment with the street shoes and make the floor dirty. That would also be a consideration for your company! Otherwise, everything has worked well..,
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Customer review & rating for:
Kocer & Co KG
01/04/2021Anonymously
5.00 out of 5
Excellent
Recommendation
I am a loyal customer for 3 years now and although owner of my new apartment suggested his own company i insisted to have you...i was always very happy with whole service but this time i can get 5 start for the experience..maybe your colleague had a bad day but he was not communicative, did not explain and suggest about the whole situation and just said that one piece is broken and i will need to exchange it so can see a sense of doing "the whole check" today because he has to come next time anyway...everythink took max 10 min and i was a bit surprised that i paid 130€ for "nothing".. i totally understand that driving is also his working hour.. but i was there left alone not knowing if i can use my heating or not.. but afterward i had a great and fast experience with sending costs for repair needed and i forwarded it to my owner and i was happy to know that we will see us on 24.12. Again and bring my heating on a safe standard again.. Thank you..Ed
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Customer review & rating for:
Kocer & Co KG
12/09/2020Anonymously
4.30 out of 5
Good
Recommendation
Was not informed for the next annual service.
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Customer review & rating for:
Kocer & Co KG
12/02/2020gerhard e.
5.00 out of 5
Excellent
Recommendation
Am always satisfied with Thomas! He is punctual and works thoroughly and cleanly!
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Customer review & rating for:
Kocer & Co KG
11/25/2020Mag. Nicole S.
5.00 out of 5
Excellent
Recommendation
I highly recommend this company. I had an expensive quote for a hot water repair from another company and hired this company because they offered a much lower price. When the technician came, he was a bit perplexed because he said that none of the defects listed by the other company were present. He also showed me all the parts. I felt super well taken care of :)
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Customer review & rating for:
Kocer & Co KG
11/17/2020Katharina Z.
5.00 out of 5
Excellent
Recommendation
Very nice customer-oriented quotation
Humanly as well as technically competent fitters with consulting competence. Generally very satisfactory order processing.
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Customer review & rating for:
Kocer & Co KG
07/15/2020Karl W.
4.20 out of 5
Good
Recommendation
They are our house installer, so we are satisfied with their work.
When there is a problem with a unit in our apartment building, they are always there.
Show original
Customer review & rating for:
Kocer & Co KG
06/03/2020Brigitte V.
5.00 out of 5
Excellent
Recommendation
Highly recommended!! Finally found a good company! Thanks for the good service!!!
Show original
Customer review & rating for:
Kocer & Co KG
05/28/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Top service, really professional company. Especially with installers that is not always a matter of course. Absolute recommendation!
Show original
Customer review & rating for:
Kocer & Co KG
03/19/2020Anonymously
4.60 out of 5
Excellent
Recommendation
Rating for:
Kocer & Co KG
02/22/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Kocer & Co KG
02/22/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Kocer & Co KG
02/18/2022Ernst M.
4.40 out of 5
Good
Recommendation
Rating for:
Kocer & Co KG
11/26/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Rating for:
Kocer & Co KG
10/13/2021Franz K.
333 Reviews from
3 other sources
4.50 out of 5
Excellent
5.00 out of 5
Excellent
17 reviews on Facebook
 
03/18/2022
4.70 out of 5
Excellent
174 reviews on HEROLD.at
 
03/10/2022
4.20 out of 5
Good
142 reviews on Google Maps
 
06/16/2022
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* All reviews and experiences about Kocer & Co KG are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/04/2020  |  Last update: 03/14/2022   |  Report profile

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