Overall, we can say with a clear conscience that Martinas GmbH met all our expectations. Starting with the consultation, planning, order processing and billing, everything was just right. I would like to especially emphasize the excellent performance of the team, the scheduling over 2 days (moving to a completely different region), the packing, the disassembly, the loading/unloading of the furniture, the installation and the assembly. Remarkably, no damage occurred, neither to the furniture itself nor to the premises, although special challenges had to be mastered here - e.g. the transport of a 240cm long sideboard through the staircase without having to use a goods lift (saved costs), or the assembly of an Ikea cabinet with only 2-3cm clearance towards the ceiling. Even when carrying loads over 100kg, the team was always in a good mood and appeared very friendly. The professionalism could not be beat. It is true that damage is covered by insurance, but the unique, coordinated solid wood furniture and smoked glass could hardly have been replicated identically at reasonable cost by a carpenter. Also, nothing was lost in the move and the time frame was met due to the men's spirited efforts. Thanks again and continued success!
Show original
Translation