Comment from NANDOO Premium Hundefutter GmbH: Keep your company data (e.g. address, phone number) accurate and reliable across many platforms, including Google and Facebook.
Do you want to update your data (e.g. company address, phone number) for your business listings, too?
we would like to thank you very much for your evaluation. After a thorough review, we have noticed that you have ordered several varieties of fish from us. We would like to point out that not all dogs tolerate fish well, and it is important to take this into account when choosing food.
As a responsible company, we want to make sure that our customers receive the best possible advice to find the right type of food for their pets. We offer professional nutritional advice that can help you identify your dogs' individual needs and preferences. Through such consultation, we might have found the appropriate variety that is more suitable for your pets.
We regret that we did not consider this option sooner and apologize for any inconvenience this may have caused you. Your feedback is very important to us in improving our service and ensuring that our customers have the best possible experience with our products.
Please do not hesitate to contact our team regarding nutritional advice or any other questions or concerns you may have. We are available to assist you in choosing the best food for your dogs.
It is important to note that each pet has individual needs and preferences. Switching to a new food can sometimes require an adjustment period as the digestive tract needs to get used to the new ingredients. In some cases, a slow and gradual transition may be recommended to minimize potential digestive upset.
Thank you again for your review and your confidence in our products.
Sincerely yours,
The Customer Service Team