Paradise Retreats

Villa Ballena is a spacious house that is well equipped with a private yard and a great view of the ocean.
The Paradise Retreats staff was very helpful answering questions about the house and showing me how to use the TV and stereo. I really enjoyed the house, view, and TV and stereo. One feature that the owner could consider adding would be a digital video recorder.

The property is very good, secluded, and well maintained. Wifi service is not good, at all. Not an issue for a non-working vacation but streaming just tv networks was not really possible.. Only complaint.

Thank you for wanting input to improve your business. For one who is teachable, is one who wants to do better.
We’ve rented from PR a few times. The homes are lovely just not always well cared for. In other parts of the country when renting from other establishments, the places are clearly awaiting the guests with a 5 star service regarding cleanliness and order. In other words, not a lot of clutter, only the essentials; no cob webs, all working water heaters; no cluttered kitchen cabinets with odds and ins; clean outdoor furniture strategically placed; all working blinds, window screens; no holes and gaps at door thresholds and door frames; lightbulbs all working without bugs in shades; no mildew build-up on windows and frames. The price that you pay reflects the professionalism of the place. Not so with this last home. It almost seemed like a home that will perhaps be a fixer-upper and in the mean time allow guest to stay while planning the remodeling. Every time we called PR, they would kindly respond but had to get clearance from homeowners in order to spray for bugs or replace something. We had to try to turn on the water heater only to find a live rat (not mouse) and loads of feces (been there a while). The room with the washer and dryer was as if were units used by farm-hands, it was not clean at all. If this is a business, our advice, since we travel extensively with usually 4 or more of us, is to have someone work out the details days ahead before guest arrive. As far as the location, it was perfect. and the pool was clean.
Please never assume , it’s good enough or it’s better than most people’s homes. This is not a good business plan. Thank you!

Loved the chance to experience a luxury home and great location. Staff were quick, professional and welcoming.

An outstanding management company—
Everything done very well,
And excellent response time to all questions and needs.

Paradise Retreats have been excellent both times we used them. This year Seacliff was a little disappointing - it has a spectacular master bedrooms and then three prison cells. Furniture was average and access to the beach difficult. We were spoiled by the property we had 5 years ago in Carpenteria which was flawless.

Outstanding and reliable service on every level.
Extremely happy

Paradise Retreats is an incredibly well-run organization and professional to the max. The staff are knowledgeable, friendly, and extremely accommodating. It is also amazing to have such a wide range of accommodations offered from Beach to Mountain and from Cottage to mansion. All bases are covered and I can't imagine anyone not finding something that fits their needs and expectations.

They are 10 + in my world and I have dealt with them both as an owner and a renter.

liked the location, being able to walk to beach and shops/ Loved the outdoor area, pool etc . The quality of the house was excellent.

Great view and very comfortable.

Great follow up service on issues.

Our family would love to return to Bella Vista. It couldn't have been a better experience for our family of 12.

We loved the location. The house resembles our furnishing and lifestyle. We stayed a month and wished it could have been longer. See you next year!

The Rutkowski's

The house was well stocked. Great response on any questions. Lovely location.
As Advertised. We will definitely use this place again.

Thank you!

Some of the furnishings needed to be updated...living room, dinning room...especially the outdoor patio. For such an expensive price you expect more then a bunch of mismatched old furniture that is ready to be tossed.

We had an awesome trip and communication was easy. Expectations and information on the property, local restaurants, “to dos” and extras was all relayed in a well organized manual. From booking until checkout Paradise made its simple and fast.

We love Santa Barbara and without a doubt, the experience of staying in houses instead of hotels makes our stay even more pleasant. Paradise Retreats already makes the selection of the best houses available in the city and offers a first-rate service. We recommend and will use again.

This is a great place. The kitchen is wonderful. The outdoor seating and fire pit are huge extras. The 2 master bedrooms are very nice. We used the living room fireplace every night.

The cancellation policy is punitive requiring a 25% NON REFUNDABLE deposit for dates up to 11 months from the date of rental. This is discouraging us from making a reservation

We enjoyed our stay very much. And the service was very good. Thought the process was a bit high. We did have problems with the TV and the Internet. There were a few things we had to ask for but the assistance who came over tried quite hard. Needs place mats for example.