On a Sunday afternoon, I found Pflegehelden on the Internet and made a contact request by email. This was answered with a call first thing Monday morning at 9:00. A week later, I met my Berlin contact person in person. I was very impressed by the detailed, open, human and extremely sympathetic advice. I was looked after at all times with absolute commitment, reliability and cordiality. Finally, of course, the staff suggestions are crucial, which fit right away, so that we were able to find two really great ladies for our mother, who now take turns on a regular basis.
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Comment from Pflegehelden® Berlin: 
