Pflegenio GmbH

Home care, senior care, 24-hour care.

Pflegenio GmbH
4.93 out of 5
Excellent
48 Reviews
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Pflegenio has made it its goal to focus on the preferences of the person in need of care. Use our care finder to find a caregiver who exactly matches your wishes. Our specially developed database gives you the opportunity to select a suitable...
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Contact information

Pflegenio GmbH
Kokkolastr. 5
40882 Ratingen
Germany
Directions

Opening hours

Wednesday 08:30 am-05:30 pm

Websites & Profiles

100% Recommended
5 stars 25
3 stars 0
2 stars 0
1 star 0
Quality
Care
Maintenance
Service
Atmosphere
Consulting
Excellent (4.94)
Cost-performance ratio
Excellent (4.69)
Top competencies

Expertise

5.00 out of 5
7 Reviews

Bond of trust

5.00 out of 5
6 Reviews

Customer satisfaction

4.83 out of 5
6 Reviews

27 Reviews on ProvenExpert.com

4.87 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
We have nothing but good things to report and are very happy with our current caregiver.
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Customer review & rating for:
Pflegenio
03/11/2021Anonymously
5.00 out of 5
Excellent
Recommendation
Unfortunately, due to Corona, there was a short-term departure of our desired caregiver. However, Pflegenio was able to organize an equivalent replacement within a day. We are completely satisfied and would recommend Pflegenio to other families.
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Customer review & rating for:
Pflegenio
02/21/2021Anonymously
4.89 out of 5
Excellent
Recommendation
Excellent expert advice, extremely fast and solution-oriented help in ensuring seamless patient care, felixible in adapting the requirement profile. I am thrilled!
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Customer review & rating for:
Pflegenio
02/17/2021Anonymously
5.00 out of 5
Excellent
Recommendation
The good accessibility, flexibility and quality of advice were very helpful.
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Customer review & rating for:
Pflegenio
11/05/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Competent and with a lot of empathy carried out consultation. We feel very well cared for and can only recommend Pflegenio GmbH!
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Customer review & rating for:
Pflegenio
10/26/2020A., F.
4.67 out of 5
Excellent
Recommendation
Very nice and helpful interlocutors.
Quick help in all questions.
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Customer review & rating for:
Pflegenio
09/28/2020Helmut W.
4.50 out of 5
Excellent
Recommendation
Since we could not decide yet, it came to no mediation. However, I would like to note that the advice, especially from Mrs. Mielke is very friendly, competent and reliable. If necessary, I will be very happy to come back to Pflegenio and thank you again for the good advice.
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Customer review & rating for:
Pflegenio
09/11/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Very helpful and courteous service, have taken a lot of time and weighed together with us whether a 24-hour assistance already makes sense. Here, the focus is really on the person in need of care or his relatives!
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Customer review & rating for:
Pflegenio
09/11/2020J. P.
4.67 out of 5
Excellent
Recommendation
Man was always treated friendly. Could always reach one when you need help.
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Customer review & rating for:
Pflegenio
09/10/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Very competent advice and reliable placement of the caregiver. With great commitment, the right caregiver for the individual needs is searched for and arranged.
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Customer review & rating for:
Pflegenio
09/09/2020Anonymously
5.00 out of 5
Excellent
Recommendation
The agency got back to us extremely quickly and presented us with several good caregivers. In the end, we opted for a place in a home, but can recommend Pflegenio.
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Customer review & rating for:
Pflegenio
08/25/2020Andrea M.
5.00 out of 5
Excellent
Recommendation
We have already been using the service of Pflegenio for several months and continue to be very satisfied. Already the first caregiver has directly suggested her successor to us, Pflegenio organized everything else, so that we now have a great tandem that alternates in care.
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Customer review & rating for:
Pflegenio
08/25/2020Claudia W.
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the flexibility, the good clarification in advance, the cost transparency and the quick availability. The staff proposal was informative and a very good fit. Overall, we are very happy - thank you very much.
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Customer review & rating for:
Pflegenio
08/05/2020Anonymously
5.00 out of 5
Excellent
Recommendation
I felt well taken care of and competently advised. The agency took a lot of time to understand the care needs as accurately as possible and already after a short waiting time submitted a very good suitable proposal.
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Customer review & rating for:
Pflegenio
08/01/2020Susanne M.
5.00 out of 5
Excellent
Recommendation
To care for my father, we had 5 different caregivers from different agencies so far.
After the first two caregivers were absolutely unsuitable, we switched to Pflegenio. Since at this time our desired candidate from Bosnia was not allowed to enter Germany due to Corona, Pflegenio organized an acceptable floater as a bridge nurse until our desired candidate was allowed to enter 2 weeks later.
The last two were / are now from Pflegenio. We would be very happy if it works out that these two caregivers would take turns caring for my father in the future.
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Customer review & rating for:
Pflegenio
07/27/2020Martin R.
5.00 out of 5
Excellent
Recommendation
Pflegenio is very reliable, always available, helpful, very good advice.
Particularly noteworthy is the advice of Ms. Mielke. She is very understanding and can grasp the needs of customers well. A big praise!
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Customer review & rating for:
Pflegenio
07/25/2020Anonymously
4.67 out of 5
Excellent
Recommendation
The personal support and very prompt contact with each! Call / each question were exceptional, which I have never experienced in the form before with a service provider.
Unfortunately, the Polish caregiver was on site for a shorter period of time than originally planned, which marred the overall result of the assessment a bit, even if it was not due to Pflegenio itself.
Overall, I can recommend Pflegenio 100%!
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Customer review & rating for:
Pflegenio
07/23/2020R.
5.00 out of 5
Excellent
Recommendation
Fast, competent support.
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Customer review & rating for:
Pflegenio
07/16/2020Anonymously
5.00 out of 5
Excellent
Recommendation
I am very satisfied with the service of Pflegenio. My wishes were processed immediately and I felt very well and, above all, warmly cared for during this very difficult time.
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Customer review & rating for:
Pflegenio GmbH
02/29/2020U. R.
4.80 out of 5
Excellent
Recommendation
Competent advice and very fast help. Do not let you down even after the arrival of the caregiver.
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Customer review & rating for:
Pflegenio GmbH
01/29/2020Nadejda P.
21 Reviews from
2 other sources
5.00 out of 5
Excellent
5.00 out of 5
Excellent
1 review on Facebook
 
01/29/2020
5.00 out of 5
Excellent
20 reviews on Pflegehilfe
 
11/30/2021
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All reviews and experiences about Pflegenio GmbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/29/2020  |  Last update: 03/11/2021   |  Report profile

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