Porzellanladen

Online store for porcelain

Porzellanladen
12,335 Reviews i
published (99%)
out of 12,441 reviews
Contact information
Welcome to the china cellar / china store,

the somewhat different and delightfully uncomplicated online store for porcelain and ceramics from Villeroy & Boch and other brand manufacturers!
...

Contact information

Porzellanladen
Illingerstrasse 48
66589 Merchweiler
Germany
Directions

Contact person
Gabi Schmitt

Review from 10/07/2022  
5.00 out of 5
Excellent
Recommendation
Service on offer
Payment
Delivery
Information
Website
Top competencies

Customer loyalty

5.00 out of 5
9 Reviews

Quality

5.00 out of 5
9 Reviews

Customer satisfaction

5.00 out of 5
8 Reviews

50 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
Customer review & rating for:
Porzellankeller
10/07/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Have reordered a single piece Villeroy & Boch Phoenix blue: cake plate / breakfast plate / dessert plate. Came promptly in best condition. The set is complete again. How good that there is still something like that! Gladly again and again!
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Customer review & rating for:
Online-Shop Porzellankeller
02/05/2020Anonymously
4.40 out of 5
Good
Recommendation
Order, delivery, payment - all flawless.
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Customer review & rating for:
Porzellankeller
02/05/2020Anonymously
4.60 out of 5
Excellent
Recommendation
Very nice contact. Fast delivery. Goods tipptopp. Everything in the best way and always gladly again. Thank you.
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Customer review & rating for:
Porzellankeller
01/08/2020Anonymously
5.00 out of 5
Excellent
Recommendation
When difficulties arose with the delivery, help was immediately provided by Mrs. Schmitt, in a very friendly and professional manner. The goods were beautiful, flawless and securely packaged - this was particularly important, as they were unique pieces that can no longer be found elsewhere. I also particularly liked the possibility to buy on account, so that you do not buy "a pig in a poke", but can first examine and check the goods.
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Customer review & rating for:
Porzellankeller
01/03/2020Anonymously
5.00 out of 5
Excellent
Recommendation
Fast and uncomplicated processing, Highly recommended!
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Customer review & rating for:
Online-Shop Porzellankeller
11/19/2019Michaela K.
5.00 out of 5
Excellent
Recommendation
Processing was very fast, the goods were in great condition, as described
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Customer review & rating for:
Online-Shop Porzellankeller
11/19/2019Alexandra H.
5.00 out of 5
Excellent
Recommendation
Fast and uncomplicated!
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Customer review & rating for:
Porzellankeller
11/19/2019Birgit S.
5.00 out of 5
Excellent
Recommendation
The entire processing has worked well. The goods arrived quickly and sejr well and safely packed with me.
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Customer review & rating for:
Porzellankeller
11/19/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Without big words and without 100 clicks: Everything great, I would come to you again, but for the time being I have everything and am very satisfied, many greetings, W. Aßhauer
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Customer review & rating for:
Porzellankeller
11/19/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Excellent accessibility, questions via email are answered immediately. Friendly, customer-oriented correspondence. The super-fast processing of the order should be emphasized. After ordering, the goods were already there the next day. I will gladly recommend Porzellankeller to others and will certainly shop there again. Simply top. Thank you very much!
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Customer review & rating for:
Porzellankeller
09/12/2019Annette S.
5.00 out of 5
Excellent
Recommendation
The phone call was very polite, courteous and competent. My question was patiently received and answered immediately. The shipment was prompt against invoice. Great vote of confidence.

With kind regards
Antje-Karin Dommach
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Customer review & rating for:
Porzellankeller
07/30/2019Antje-Karin D.
4.80 out of 5
Excellent
Recommendation
I find the customer service especially great, even if something does not go as planned. I had a lot of trouble with the delivery person (which unfortunately often happens) and was supported by Mrs. Schmitt super friendly and tireless until the problem was finally solved and I finally received the desired porcelain. Here the customer is king! Thumbs up for this great service!!!
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Customer review & rating for:
Porzellankeller
07/30/2019Gabriele K.
5.00 out of 5
Excellent
Recommendation
Fast delivery, well packed. I would buy again in the porcelain cellar.
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Customer review & rating for:
Online-Shop Porzellankeller
03/04/2019Anonymously
5.00 out of 5
Excellent
Recommendation
I have purchased a rare item as a gift, which was then unfortunately not in stock. The lady has put a lot of effort and found the butter dish for me. Customer satisfaction is taken very seriously that I find super
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Customer review & rating for:
Porzellankeller
03/02/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Super nice service and a very fast delivery. Again and again with pleasure.
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Customer review & rating for:
Online-Shop Porzellankeller
02/22/2019Maren K.
5.00 out of 5
Excellent
Recommendation
All the best and always courteous and helpful to find what you want!
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Customer review & rating for:
Online-Shop Porzellankeller
02/21/2019H.
5.00 out of 5
Excellent
Recommendation
Here is still worked with love. Super great advice, fast and secure shipping. Everything top!
Here I order with pleasure again.
Katja
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Customer review & rating for:
Online-Shop Porzellankeller
02/20/2019K.
5.00 out of 5
Excellent
Recommendation
Fast and hassle-free delivery as I needed the dishes quickly. Everything super well packaged. Gladly again.
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Customer review & rating for:
Online-Shop Porzellankeller
02/20/2019Anonymously
5.00 out of 5
Excellent
Recommendation
Everything ok.goods like new.
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Customer review & rating for:
Online-Shop Porzellankeller
02/20/2019Anonymously
12,285 Reviews from
1 other source
4.90 out of 5
Excellent
4.90 out of 5
Excellent
12,285 reviews on eBay
 
03/16/2024
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* All reviews and experiences about Porzellanladen are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 02/05/2019  |  Last update: 03/16/2024   |  Report profile

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