In the very difficult situation caused by the Covid19 crisis with regard to the availability of battery storage, I came across the offer at privat-laden.de through internet research. The telephone advice from Mr. Peter Bellinghausen was competent and friendly, the goods were delivered quickly and in perfect condition.
First class seller good communication good price. Goods are sent quickly and arrive quickly as well. Happy to do business with this shop and if you don't then you should think about doing so!
Best online retailer I have bought from so far. Products exactly as described. Accessibility, advice and reliability outstanding. Delivery fast as promised. 100% recommendation and many thanks!
The contact was always available, price / performance is right, trustful cooperation. The supplier is highly recommended by me. One should not be under time pressure, as the delivery situation does not allow it at the moment. But that is not the fault of the seller.
The delivered inverter Fronius GEN 24 was already used (assembly traces), the packaging was defective (foam was missing on the side of the plastic lid), the plastic lid was broken.
It is unbelievable that such an expensive product is shipped in this way.
Regarding your shipment to Austria: We regret that you accidentally received the wrong package and that it was apparently no longer in its original packaging. In accordance with your request, we have cancelled your purchase contract and you will be refunded the payment you made immediately upon receipt of the goods. Fortunately, this is an isolated case and we apologize for the inconvenience.
My experience with "privat-shop was very good. The prices were okay, but the customer service was excellent: fast, friendly, unbureaucratic and helpful. In addition, a board was also available from stock, which is probably otherwise difficult to get at the moment. Thank you very much for the great order processing! Keep it up. I can only recommend privat-laden.
Very friendly approach. Great advice. Direct shipment of the goods. Everything is uncomplicated, trustworthy. Price / performance ratio was very good. Clear recommendation for this store.
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Profile active since 11/04/2021 | Last update: 03/25/2024
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