The delivered inverter Fronius GEN 24 was already used (assembly traces), the packaging was defective (foam was missing on the side of the plastic lid), the plastic lid was broken.
It is unbelievable that such an expensive product is shipped in this way.
My experience with "privat-shop was very good. The prices were okay, but the customer service was excellent: fast, friendly, unbureaucratic and helpful. In addition, a board was also available from stock, which is probably otherwise difficult to get at the moment. Thank you very much for the great order processing! Keep it up. I can only recommend privat-laden.
Had ordered and paid for a Fronius inverter in August.
Was unfortunately sold out exactly then.
I was given the choice of whether to cancel the purchase or wait until 1 quarter/23.
Then came a call in mid-December with the message that a device is available- Top.
Since the market price has risen by quite a bit in the meantime, I easily saved 400€.
Very pleasant and competent contact. The two WRs ordered were delivered as described. Even the best dealer can't do anything about delivery delays. The most important tool here = good communication on the current delivery status. Could ideally still come without query.
Thank you Mr. Bellinghausen for the good customer service! I have now already bought several products from you. If there is ever a technical problem, help is provided in an uncomplicated manner. Many thanks for that! This is the best advertising to keep a loyal customer!!!
A personal contact with a real person who could be reached by email or phone. In addition, all agreements were kept as discussed. Very pleasant! Unfortunately, something like this is becoming increasingly rare.
All reviews and experiences about privat-laden.de are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 11/04/2021 | Last update: 01/16/2023
| Report profile
More transparency and security while looking for competent professionals
Authentic customer opinions
Take advantage of other customers' experiences: ProvenExpert's authenticated customer reviews can help you choose the right product or service.
Effective customer feedback
ProvenExpert allows the entire service spectrum of a company (e.g. customer service, consulting) to be reviewed. This way you get a detailed overview of your service quality in all areas.
ProvenExpert is free, independent, and neutral. Customers make reviews of their own accord — their opinions are not for sale. And the content of reviews cannot be influenced by money or by any other means.
A good reputation is the world's best form of advertising!
85% of all consumers trust online reviews just as much as they do personal recommendations.
Let ProvenExpert give your business a boost with the best advertising in the world: the opinions of satisfied customers.
However, should you feel that a review is in violation of our guidelines, you can submit a request to have the review assessed by the ProvenExpert quality assurance team by using the following contact form.