railtour suisse sa

City trips

railtour suisse sa
562 Reviews i
published (88%)
out of 640 reviews
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Contact information

railtour suisse sa
Bernstrasse 164
3052 Zollikofen
Switzerland
Directions

Opening hours

Monday 09:00 am-12:00 pm
01:00 pm-05:00 pm

Websites & Profiles

Review from 07/04/2022  
4.00 out of 5
Good
Quality
Realization
Consulting
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Top competencies

Customer loyalty

4.79 out of 5
131 Reviews

Customer satisfaction

4.72 out of 5
128 Reviews

Availability

4.71 out of 5
78 Reviews

494 Reviews on ProvenExpert.com

4.00 out of 5
Good
Friendliness of the staff
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Customer review & rating for:
railtour suisse sa
07/04/2022Anonymously
4.33 out of 5
Good
Recommendation
I was very satisfied with the train staff as well as the advice and booking service. The train was comfortable with enough space and the food was very good.
But it is a pity that you can not book the seat in the direction of travel, this would be very important for people with visual impairment.
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Customer review & rating for:
railtour suisse sa
07/04/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Trip Chur-Tirano-Chur was very good. everything well organized
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Customer review & rating for:
railtour suisse sa
07/02/2022Anonymously
4.67 out of 5
Excellent
Recommendation
Great trip on the Glacier Express. Excellence class highly recommended, generous seats, food and wine and the service at the highest level.
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Customer review & rating for:
railtour suisse sa
06/28/2022h.
4.33 out of 5
Good
Recommendation
The lady on the phone was extremely friendly and helpful. So we could book the "best" connections. The reservation on the train worked tiptop.

We had already booked the hotel via booking-com.
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Customer review & rating for:
railtour suisse sa
06/28/2022Anonymously
5.00 out of 5
Excellent
Recommendation
It was a pleasure to organize the trip with you and everything went smoothly, thank you!

PS. This rating is not exactly the best of the best.... I have done better than this!
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Customer review & rating for:
railtour suisse sa
06/27/2022Anonymously
4.33 out of 5
Good
Recommendation
Good day
To call the Hotel Centrale in Tirano a 4 star hotel is borderline. The cable of the hair dryer is broken several times. The waste garbage can in the bathroom is almost falling apart. The stove for the tea still had water from the last guest. Stairs were dirty. Rooms are already very small.
In contrast, the Hotel Coninental Park in Lugano (3 stars!!!) is a real pleasure. Super service both in the gastro as well as in the reception area.
On the way home with the SBB in the 1 class had to take, because too few cars were coupled, many military personnel seat. The soldiers did not bother, but their luggage caused considerable trouble both the passage in the carriage, and to get off for all passengers.
Would you like pictures of hair dryer, trash can and military luggage, please report.
Kind regards
Erwin Binder
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Customer review & rating for:
railtour suisse sa
06/27/2022Erwin B.
5.00 out of 5
Excellent
Recommendation
Paris, Hotel Terrass - excellent with excellent, helpful and competent staff at the reception (multilingual) - but: you should be able to pre-select the room! Rooms against the courtyard are noisy because of exhaust / air conditioning fans, we have changed from 515 to 304 ie view of street, but also on Eiffel Tower!
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Customer review & rating for:
railtour suisse sa
06/19/2022Eduard S.
5.00 out of 5
Excellent
Recommendation
Everything worked out great. The trains were on time and changing trains was no problem. The hotel was as described in the description. The rooms but something in the years come.
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Customer review & rating for:
railtour suisse sa
06/15/2022E.
5.00 out of 5
Excellent
Recommendation
Easy to book. Good hotel selection. Good additional services (excursions, museum tickets etc.). Excellent support.
Customer review & rating for:
railtour suisse sa
06/14/2022Anonymously
4.00 out of 5
Good
Recommendation
We are satisfied with organization / trip / hotel.
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Customer review & rating for:
railtour suisse sa
06/14/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The booking via the website was incredibly fast. We received all train tickets and other travel documents within minutes. Everything worked out excellently, even though we booked at very short notice. We did not have to consult with Railtour, as there were no ambiguities.
Our destination Genoa was super beautiful and very versatile: strolling in the old town, hiking over the slopes on the coast to the picturesque fishing villages and strolling along the sea. We were also happy with the hotel. I would do everything again so.
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Customer review & rating for:
railtour suisse sa
06/13/2022S.
5.00 out of 5
Excellent
Recommendation
Uncomplicated service. Price / performance has fit very well.
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Customer review & rating for:
railtour suisse sa
06/11/2022Claudia F.
4.67 out of 5
Excellent
Recommendation
Friendliness of the staff, good quality of the food, excellent selection of drinks
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Customer review & rating for:
railtour suisse sa
06/11/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The telephone contact with Zollikofen was very friendly. The Railtour employee was able to advise us well. Among other things, we still had a voucher to redeem. Everything worked out well with the selected hotel.
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Customer review & rating for:
railtour suisse sa
06/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
Our city trip to Paris has been very well organized by Railtour/Frantour. Everything has worked out very well. The customer service was great and could answer and consider all our concerns and questions.
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Customer review & rating for:
railtour suisse sa
06/09/2022Maya K.
4.67 out of 5
Excellent
Recommendation
Everything went smoothly. The suggested hotels were very good.
We have immediately booked the next trip with railtour.
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Customer review & rating for:
railtour suisse sa
06/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
We were very satisfied with our hotel in Venice, Villa Rosa. It is easily accessible from the St. Lucia train station. The staff is very friendly and customer oriented. We would go back to the same hotel next time. The trip by train from Zurich, without changing trains in Milan, was extremely pleasant.
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Customer review & rating for:
railtour suisse sa
06/09/2022Peter S.
4.00 out of 5
Good
Recommendation
The trip to Amsterdam went without any problems.
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Customer review & rating for:
railtour suisse sa
06/09/2022Anonymously
5.00 out of 5
Excellent
Recommendation
The whole process of the trip was super documented and everything worked out great!!! Would travel with railtour again! Thank you, was nice :)
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Customer review & rating for:
railtour suisse sa
06/09/2022Ursula P.
68 Reviews from
1 other source
4.40 out of 5
Good
4.40 out of 5
Good
68 reviews on Google
 
06/30/2022
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* All reviews and experiences about railtour suisse sa are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/03/2019  |  Last update: 07/04/2022   |  Report profile

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