railtour suisse sa

City trips

railtour suisse sa
1,194 Reviews i
published (87%)
out of 1,369 reviews
Contact information

Contact information

railtour suisse sa
Kornhausplatz 7
3011 Bern
Switzerland
Directions

Review from 03/18/2024  
5.00 out of 5
Excellent
Recommendation
Quality
Realization
Consulting
Top competencies

Customer loyalty

4.75 out of 5
258 Reviews

Customer satisfaction

4.69 out of 5
246 Reviews

Availability

4.76 out of 5
168 Reviews

1,066 Reviews on ProvenExpert.com

5.00 out of 5
Excellent
Recommendation
It was wonderful. Everything went very well. My mother was even surprised with a birthday present at the Hotel Hauser in St. Moritz. That was so great.
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Customer review & rating for:
railtour suisse sa
03/18/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Everything worked out perfectly.
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Customer review & rating for:
railtour suisse sa
03/17/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The train journey was very pleasant and the whole trip, including the hotel, went perfectly.
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Customer review & rating for:
railtour suisse sa
03/16/2024Anonymously
5.00 out of 5
Excellent
Recommendation
I found a perfectly suitable travel offer to Prague with railtour suisse sa. The advice and overall customer service were excellent. The trip was a great experience.
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Customer review & rating for:
railtour suisse sa
03/12/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Everything is very well organized, the travel agency meets all (high) expectations.
Customer inquiries are answered quickly, competently and patiently.
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Customer review & rating for:
railtour suisse sa
03/12/2024Anonymously
4.00 out of 5
Good
Recommendation
all the reservations worked out great. luckily the trains also ran on time, we had no problems with changing trains.
the railrour app still has room for improvement regarding train information.
otherwise everything went well, thank you very much!
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Customer review & rating for:
railtour suisse sa
03/09/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Everything worked out. It's always "very exciting" with Deutsche Bahn - you never know what's going to happen. But if you're traveling, you have to be flexible.
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Customer review & rating for:
railtour suisse sa
03/04/2024R.
4.33 out of 5
Good
Recommendation
Travel from Aarau to Bologna.
Changeover time in Olten 5 minutes. Due to a delay, it turned into 2 minutes. That was a huge rush.
Please change. Arrival in Milan 30 minutes late. We then simply took the next train. Without a seat reservation. The hotel in Bologna was very central. The staff were always friendly and helpful. The return journey went according to plan. We will gladly take a city trip by train again.
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Customer review & rating for:
railtour suisse sa
02/29/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The Bernina Express route (Chur-Tirano and back) is really worth a trip in winter. But you should definitely do it in two days. I booked online and everything worked out perfectly with railtour. I would gladly use railtour again.
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Customer review & rating for:
railtour suisse sa
02/17/2024Ruth S.
5.00 out of 5
Excellent
Recommendation
We had a wonderful trip on the Glacier Express from St. Moritz to Brig.
Everything was perfect. Compliments to the kitchen, we had booked a 3-course menu.
It was so wonderful and on the train.
I really can't fault anything.
Keep up the good work.
Thank you very much.
Beat Müller.
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Customer review & rating for:
railtour suisse sa
02/05/2024Beat M.
5.00 out of 5
Excellent
Recommendation
I was well advised and I really liked the Hotel Zeitgeist you chose. Unfortunately, we had a breakdown and an accident on the outward journey just before Vienna, which was a bit annoying and led to a 1.5 hour delay. Otherwise I am completely satisfied with your offer.
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Customer review & rating for:
railtour suisse sa
02/05/2024Claudia B.
5.00 out of 5
Excellent
Recommendation
At the end of the trip we realized that the booking was an all-round carefree package.
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Customer review & rating for:
railtour suisse sa
02/04/2024Wolfgang H.
5.00 out of 5
Excellent
Recommendation
The hotel was as described and the train journey went smoothly. Due to a train failure, a rebooking was made at short notice without any problems!
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Customer review & rating for:
railtour suisse sa
01/22/2024Anonymously
5.00 out of 5
Excellent
Recommendation
Very friendly and helpful advice on the phone.
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Customer review & rating for:
railtour suisse sa
01/22/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We booked a trip TGV and hotel for Paris and were very satisfied with the simplicity of the booking, attractive price/performance ratio and the good quality of the hotel in Paris.
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Customer review & rating for:
railtour suisse sa
01/20/2024Michael N.
4.00 out of 5
Good
Recommendation
I would have liked to have been shown other travel options (e.g. couchettes, etc.) when I made my travel request.
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Customer review & rating for:
railtour suisse sa
01/10/2024Tomm T.
5.00 out of 5
Excellent
Recommendation
Everything worked out perfectly. Only the transfer time in Mannheim was too short, especially if the train was still late.
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Customer review & rating for:
railtour suisse sa
01/10/2024Anonymously
3.67 out of 5
Good
Recommendation
The ordering process was simple and the documents provided were clear, complete and easy to follow. It's a shame that the transportation ticket is only limited to the train station and not to the booked accommodation!!!!!!!!!!!!'
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Customer review & rating for:
railtour suisse sa
12/24/2023Andreas Z.
5.00 out of 5
Excellent
Recommendation
Everything went smoothly.
Simple reservation.
Price performance tip top
Many thanks

Wish you happy holidays

Peter Schäpper
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Customer review & rating for:
railtour suisse sa
12/22/2023Peter S.
4.50 out of 5
Excellent
Recommendation
Always good hotels in the best locations.
Which unfortunately was not good (but railtour suisse sa cannot help it): On the outward journey, only an old 2nd class train was running between Geneva and Lyon, the 1st class was down for repair work according to the train attendant".
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Customer review & rating for:
railtour suisse sa
12/21/2023Anonymously
128 Reviews from
1 other source
4.30 out of 5
Good
4.30 out of 5
Good
128 reviews on Google
 
02/24/2024
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* All reviews and experiences about railtour suisse sa are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 09/03/2019  |  Last update: 03/18/2024   |  Report profile

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