Description of the leasing deposited on the Internet, but leasing offers according to customer service representative long ago no longer available, just because it does not change the IT department and that at Sixt.... Very bad experience. Once and never again.
Unfortunately, I have desired vehicle not received and only on request learned that the vehicle was already sold on the transport.
I had Saturday made my request online and Monday at noon was still offered online. Only after my call I was told that the vehicle was sold.
Mr. Harreus is a very friendly, conscientious and knowledgeable salesman. Particularly noteworthy is that he is zero pushy and you are not pushed to anything. We could look at the different cars in peace and a test drive was then no problem. He was always available and if not called back promptly. All in all a very good buying experience and I would definitely recommend Mr. Harreus. All the best furthermore, Kristina L.
Mr. Harreus is a very experienced car expert / seller and advised us very well, honestly and without time pressure. We felt very comfortable and in good hands with him. We would look at any time again at Sixt with him for cars.
Unfortunately, I find it a pity that the Sixt range of vehicles has decreased enormously for about a year, I miss the variety of Audi, Mercedes, Jaguar or even the sportier cars. We have before us in the near future a somewhat sporty car to acquire and Sixt would have been there with the then offer of Porsche, Masserati or the Audi TT's and Z4 of BMW certainly the first address to look around here.
I myself bought an A4 and a BMW 530 from Sixt in 2017/18 and have also since told many of my acquaintances about the good experiences and actually great selection at Sixt and recommended.
The car purchase did not come about because of Mr. Grätz, but because the vehicle, despite good equipment, shows clear signs of use, especially on the outside, and the service should have been taken over by the customer.
My request for a written offer and the written confirmation of a requested appointment for a test drive were not responded to in a customer-oriented manner. Obviously, their own needs are more important than those of the customer. There is still much, much room for improvement here.
I would definitely recommend Mr. Grätz to others, because he doesn't give me the feeling that he is only concerned with sales, but just as much with customer satisfaction (open cards). He immediately builds a level with the customers.
At the 1st car purchase I was already very well taken care of and now at the 2nd purchase as well.
In addition, Mr. Grätz is very easy to reach if there are any questions. Top
A recommendation certainly not.
Had taken extra vacation and wanted to go to Munich to complete the purchase.
Now I was told that this vehicle was already sold, although I reserved it online and that was confirmed in writing by mail.
After an initial contact I was told that the car offered is an accident car. Unfortunately, this is not in the ad.
In addition, the conversation went well, however, when looking closely, there were still various dents on the car. According to Mr. Harreus: "dents from chestnuts". These are definitely not dents from chestnut.
During the test drive I did a test with an ODB2 plug. Via the diagnostic software I was directly informed that there is a suspicion of tampering and in addition various other, partly critical engine faults.
I gave this to the dealer. His answer: We sell it anyway - no one comes with such a plug. Also direct answer to a price negotiation because of the errors etc.: Nothing to do. It buys then another. There are enough others.
I have given me two days to think about it. After not even 24 hours, Mr. Harreus after and wants a direct decision, because a possible regular customer would also like to have the car.
Typical Druckmache - Fortunately, it was decided for me that I do not want to buy a workshop car for 34,000 euros.
To Mr. Harreus, various reviews and this crude practice of Sixt Car Sales I would make at this point a big bow and / or buy an ODB 2 plug and check the car in depth.
Herr Roger Harreus ist ein sehr netter sympathischer Mensch, kennt sich sehr gut aus und nimmt sich viel Zeit, kann gut beraten, ist nicht aufdringlich und hat auch für einen privaten Small Talk noch Zeit. Der perfekte Mann für diese Arbeit. Es war für mich eine schöne Zeit dort. gerne komme ich wieder..und bin mir sicher das ich das für mich passende Fahrzeug finden werde. MfG. Heinz Sailer
All reviews and experiences about Sixt Car Sales München Garching are the subjective opinions of those who compose and submit them | The profile owner is responsible for the contents of this page |
Profile active since 04/24/2017 | Last update: 02/23/2022
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