For various works around the house, I was about to borrow a wheel loader from a good friend. Unfortunately, I have by a clumsy handling in connection with a gust of wind, it managed already during the briefing in the machine, the door consisting of 99% of glass to "destroy".
Now Mr. Feith came into play, some pictures of the damage, two three telephone calls and an invoice of the spare part later, the uncomplicated settlement of the damage was accomplished.
That's how you imagine a customer-oriented solution. Thank you for the quick help.