Störitzland Betriebsgesellschaft mbH

Class trip, Elementary school, Overnight stay, Children, Teenagers, Celebrations, Events

Störitzland Betriebsgesellschaft mbH
700 Reviews i
published (99 %)
out of 701 reviews
Contact information
Störitzland is located just outside Berlin, only 10 km from Erkner. With its own lake and direct beach access, an ideal place for children, youth and family trips. Whether class trip or vacation camp, birthday or wedding, here everyone finds his place of relaxation. First aid training for the little ones is also part of our portfolio.

Contact information

Störitzland Betriebsgesellschaft mbH
Am Störitzsee 1
15537 Grünheide
Germany
Directions

Contact person
Franka Gollub

Review from 01/30/2024  
4.69 out of 5
Excellent
Recommendation
Quality
Accommodation
Catering
Service
Top competencies

Feel-good factor

4.78 out of 5
18 Reviews

Atmosphere

4.72 out of 5
18 Reviews

Portion size

4.65 out of 5
17 Reviews

79 Reviews on ProvenExpert.com

4.69 out of 5
Excellent
Recommendation
The surroundings at Störitzsee are beautiful and perfect for outdoor activities. The food is super tasty, there's plenty of choice and something for everyone. If you book Vesper, you can look forward to great cakes. The booked disco and barbecue evening on Thursday particularly impressed and delighted the children. We will be visiting for the third time in a row this year and are already looking forward to it.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/30/2024Anonymously
4.25 out of 5
Good
Recommendation
Always spent the summer in Störitzland with the vacation camp. Great beach, nice people, were accommodated in the travel bungalows, simple accommodation but nice place to sit outside, the trees in front of the house provide shade.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/20/2024Anonymously
4.00 out of 5
Good
Recommendation
We have been there many times and have seen how things have gradually changed, both for the better and for the worse. You can see many positive developments in the accommodation and the grounds. Unfortunately not with the food, rather the opposite. There used to be much more choice and there was unsweetened tea and water, which we really liked. Now there is only (and at every meal) some sweet stuff. But the staff still try very hard, even when there is a shortage of staff, everyone is very nice and helpful.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/15/2024Anonymously
3.50 out of 5
Good
Recommendation
Very helpful staff.
Great location on the lake.
However, there is no WLAN in the room. It is not possible to work, for example on emails. This is a significant disadvantage.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/15/2024Andreas P.
1.00 out of 5
Poor
The booked apartment was unclean ,
Defective elements in the bathroom and the price for this equipment was completely unreasonable. The verbal and written complaint was not dealt with accordingly.
It remained unanswered until today. Very unfortunate - as it was a very nice property. We would not book again.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/14/2024Tatjana K.
Störitzland Betriebsgesellschaft mbH Comment from Störitzland Betriebsgesellschaft mbH:
Thank you, Tatjana Kreißig for the honest and good feedback.
There was a cleaning problem in the guest house in the summer, as I was able to find out. There seems to have been a problem with the showers and discolored silicone. The cleaners checked this regularly and tried to remedy it, unfortunately this was not completely successful in some areas.

My research revealed that their complaint was responded to. The management has released a credit note for €30 (total bill was €146) + a further 15% (equating to a total refund of €42.90).
The case seems to be closed and therefore I cannot fully understand your assessment and I find it difficult to accept it. If there is still something outstanding, please contact us again.

Yours sincerely, Sven Gollub
4.50 out of 5
Excellent
Recommendation
I've already been to Störitzland twice and each time my class and I really enjoyed it.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/14/2024Anonymously
5.00 out of 5
Excellent
Recommendation
We were very satisfied.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/14/2024Anonymously
3.75 out of 5
Good
Recommendation
The place was beautiful! We were there with teenagers of pubescent age and the activities on offer were more geared towards the younger ones. However, there was a basketball court and volleyball court, as well as table tennis tables, which the teenagers could use to pass the time. It was a great weekend trip!
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/13/2024Anonymously
4.25 out of 5
Good
Recommendation
The accommodation was very child-friendly and clean, the outdoor facilities are suitable for children. Perhaps tea should be available for free, as in the past.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/13/2024Anonymously
4.19 out of 5
Good
Recommendation
The additional offers / activities / program, which can be put together individually, are great for school trips.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/13/2024Michaela D.
4.50 out of 5
Excellent
Recommendation
We have been going to Störitzland for many years and we always enjoy it. Very friendly and flexible support and fulfillment of our wishes even in Corona times. We like the variety of leisure activities, the great location and the really good responsiveness of the staff. We always like to come back. Many thanks for that.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/12/2024Kerstin M.
3.00 out of 5
Average
Since the receptionist behaved so rudely towards us childminders, although there was clearly a mistake on the part of Störitzland, we will unfortunately not come here again. There were booking errors for the transfer - the booked bus only arrived after several phone calls (waiting time 40 min. with daycare children at 3° at the train station) because the booking was forgotten, ok, it can happen. On the return journey, however, the transfer had too few seats this time and had to run twice, we were annoyed as we had reminded them of the transfer with all the details the day before. We only just made the train. During the journey to the station, an employee of Störitzland was blaspheming on the phone with the driver (well, the hands-free system was unfortunately loud), saying that we could walk if it didn't suit us, it wouldn't do us any harm - we still find that so outrageous. When I immediately called the reception this was denied, no apology - we heard it ourselves... It should be mentioned that the transfer was an extra service that had to be paid for.
The educational activities on offer (Christmas scavenger hunt and baking cookies) were excellent. It's a shame, because the location and facilities are very nice. But for us as an institution, it no longer fits.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/12/2024Anonymously
Störitzland Betriebsgesellschaft mbH Comment from Störitzland Betriebsgesellschaft mbH:
Thank you for your comment. It seems to have gone quite wrong. I would like to apologize to you. Our aim is to maintain a high level of service and quality in all areas and not just offer a great Christmas program.
Perhaps there is a chance that you will visit us again as part of a mystery check and we can prove that we provide good customer service from start to finish. We would be happy to discuss the details in person. You can reach me, Sven Gollub, at the following e-mail address programm@stoerittzland.de.
Yours sincerely, Sven Gollub
4.00 out of 5
Good
Recommendation
Large grounds, nice service, great children's entertainment - witch hunt - and appealing activities for daycare children to do handicrafts.
It's a great offer for four days of daycare.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/12/2024Anonymously
3.69 out of 5
Good
an overnight stay for three for over 200 euros with a breakfast that was not even good for a vacation camp
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/11/2024Anonymously
4.75 out of 5
Excellent
Recommendation
We were in Störitzland with three 5th graders in June 2023 and we really enjoyed it. Our shared bungalow (with renovated guest bathrooms) was right next to the beach volleyball court, which the children were very happy about and which they used a lot.
The food was delicious, there was usually enough of it and if not, the kitchen quickly whipped up something good for us (which happened one evening). That was very obliging.
There was always a friendly contact person from the Störitzland team if we had any questions.
We would definitely recommend it to others, as the large area is kept clean and tidy, the activities (climbing, archery) were great fun for the children and the activity leaders responded well to the children.
Thank you very much, we will be back!
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/11/2024Anonymously
4.00 out of 5
Good
Recommendation
The accommodation at Christmas time was great. Team training and leisure activities were age-appropriate. Great surroundings and delicious food.
We supervisors lacked the opportunity to get delicious coffee.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/11/2024Anonymously
4.25 out of 5
Good
Recommendation
We spent a weekend at Störitzsee as a family group and enjoyed the great grounds, the lake, the very nice staff and the time. We would love to come back.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/11/2024M.
5.00 out of 5
Excellent
Recommendation
Your facility is particularly recommended for school trips. You convince with a very extensive, affordable leisure program.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/11/2024Anonymously
5.00 out of 5
Excellent
Recommendation
The organization of our party with 120 guests was perfect, we were able to clarify all questions to our complete satisfaction, the accommodation on the premises was super practical and beautiful, we would have liked to stay longer.
Many thanks and best regards Andy and Frauke
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/11/2024Frauke und A.
5.00 out of 5
Excellent
Recommendation
Beautiful, quiet surroundings.
Very friendly staff, beautiful property.
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Customer review & rating for:
Störitzland Betriebsgesellschaft mbH
01/11/2024W.
621 Reviews from
3 other sources
4.03 out of 5
Good
4.20 out of 5
Good
81 reviews on Facebook
 
10/16/2023
4.02 out of 5
Good
69 reviews on Booking
 
03/13/2024
4.00 out of 5
Good
471 reviews on Google Maps
 
02/28/2024
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* All reviews and experiences about Störitzland Betriebsgesellschaft mbH are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 01/25/2019  |  Last update: 03/18/2024   |  Report profile

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