Straetus

debt collection, debt collection company, receivables management, payment processing, franchise

Straetus
4.51 out of 5
Excellent
94 Reviews
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Contact information
With Straetus you gain time, money and spare your nerves. We are a collection service provider: Specialized in medium-sized businesses and the outsourcing of your entire receivables management. From payment monitoring and reminders to the...
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Contact information

Straetus
Wolfsstraße 16
50667 Köln
Germany

Contact person
Alexandros Alexoudis

Websites & Profiles

97% Recommended
5 stars 63
4 stars 22
1 star 2
Quality
Value
Services
Performance
Consulting
Customer service
Excellent (4.53)
Cost-performance ratio
Good (4.48)
Top competencies

Customer loyalty

4.57 out of 5
23 Reviews

Professionalism

4.52 out of 5
23 Reviews

Customer satisfaction

4.35 out of 5
23 Reviews

89 Reviews on ProvenExpert.com

4.58 out of 5
Excellent
5.00 out of 5
Excellent
Recommendation
Starting from the managing director up to the service team - Through and through a competent and serious partner!

Thank you very much for the partnership!

Best regards
Michael Hostmann
www.hostmann-reinigung.de
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Customer review & rating for:
Umfrage Kunden
06/24/2021Herr H.
5.00 out of 5
Excellent
Recommendation
We have found the services of Straetus commendable to the core when it comes to the recovery of the money that seemed impossible in such global economic recession. We appreciate their constant interaction and professional approach that has been helping us to sustain our business in such financial chaos and uncertainty.
Customer review & rating for:
Umfrage Kunden
08/12/2020Tony W.
4.29 out of 5
Good
Recommendation
We engaged with Straetus after trying to understand the difficulty we experienced with communicating in the German market. We realized that our communication through English and not following certain unwritten rules in business had left customers dissatisfied and therefore not engaging with us. We experience now that we use Straetus for debt collection which is not an easy task in itself that they are doing this in a respectful manner. We are very appreciative of the efforts and results. E. Hennessy director of Luxury Childrens Brands
Customer review & rating for:
Umfrage Kunden
04/02/2020E.
1.75 out of 5
Fair
When we handed over our case, we thought that it would be done reliably. But nothing happened without having to ask several times. Progress is also communicated only after repeated inquiries. Money is debited and credited, but there is no statement of account, or it is sent to you only after you request it. Under customer service, we imagine something different.
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Customer review & rating for:
Umfrage Kunden
10/17/2019Frau K.
5.00 out of 5
Excellent
Recommendation
Fast processing, friendly contact.
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Customer review & rating for:
Umfrage Kunden
02/14/2019Frau H.
5.00 out of 5
Excellent
Recommendation
Thank you for the uncomplicated handling. It was very pleasant to work with you.
Thank you very much.
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Customer review & rating for:
Umfrage Kunden
01/30/2019Frau L.
5.00 out of 5
Excellent
Recommendation
I needed the services of Straetus for the first time. Everything was handled in the best way. Good advice.
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Customer review & rating for:
Umfrage Kunden
10/23/2018Herr G.
5.00 out of 5
Excellent
Recommendation
First case of us with Straetus and the result was excellent.
Customer review & rating for:
Umfrage Kunden
10/05/2018Anonymously
5.00 out of 5
Excellent
Recommendation
Reliable. Trustworthy. Quality!!!!!!!
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Customer review & rating for:
Umfrage Kunden
09/10/2018Herr P. - Tendokan GmbH
4.91 out of 5
Excellent
Recommendation
I felt taken seriously at all times with Staetus, even though it was only a small amount that was being processed.

HP.Thoma
Glassblowing
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Customer review & rating for:
Umfrage Kunden
08/09/2018Herr T. - Glasbläserei
5.00 out of 5
Excellent
Recommendation
If it becomes necessary I will gladly come to you again
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Customer review & rating for:
Umfrage Kunden
07/27/2018Herr R. - Hotel Aquarium
5.00 out of 5
Excellent
Recommendation
The "last reminder" was successful, and the first collection procedure has also been successfully completed. Although I hope that I will have to use the service of Straetus as rarely as possible, I am in good hands there in an emergency.
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Customer review & rating for:
Umfrage Kunden
04/27/2018Herr F. - Eckart-Design
5.00 out of 5
Excellent
Recommendation
Very friendly and cozy processing.
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Customer review & rating for:
Umfrage Kunden
04/16/2018Herr D.
5.00 out of 5
Excellent
Recommendation
I have had very good experience with Inkasso Straetus, fast processing, competent advice, reasonable prices. I can highly recommend this company to anyone who has outstanding debts to their customers.
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Customer review & rating for:
Umfrage Kunden
04/03/2018Herr T. - Event Agentur Deluxe
5.00 out of 5
Excellent
Recommendation
I am very satisfied and can only recommend you further
Quality, benefits, performance, implementation, advice and customer service all very good.
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Customer review & rating for:
Umfrage Kunden
03/28/2018Frau G. - Gästehaus und Pension Gottweiß
5.00 out of 5
Excellent
Recommendation
from start to finish everything was great, highly recommended.
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Customer review & rating for:
Umfrage Kunden
03/12/2018Herr K.
5.00 out of 5
Excellent
Recommendation
Very friendly and competent advice, it was the first time I worked with a debt collection company and would do it again if needed. I am very happy that I chose this step.
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Customer review & rating for:
Umfrage Kunden
02/27/2018Anonymously
4.22 out of 5
Good
Recommendation
Framework agreements with association organizations(DEHOGA) not only observed/fulfilled after repeated requests/requests...Clearer regulation of payment CUSTOMER----- SCHULDNER!!!!!
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Customer review & rating for:
Umfrage Kunden
01/31/2018Herr M.
4.80 out of 5
Excellent
Recommendation
This was the first time I had such a problem and straetus helped even though my order had little financial benefit for them; thank you for that! In the future I hope not to have to use this service again, but if I do, then straetus!
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Customer review & rating for:
Umfrage Kunden
01/19/2018Herr T.
4.74 out of 5
Excellent
Recommendation
With the contact options and response to the questions. I would recommend Straetus without further ado and I would call in Straetus immediately in a similar case.
immediately.
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Customer review & rating for:
Umfrage Kunden
12/18/2017Herr F.
5 Reviews from
1 other source
3.40 out of 5
Average
3.40 out of 5
Average
5 reviews on Facebook
 
11/18/2021
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All reviews and experiences about Straetus are the subjective opinions of those who compose and submit them  |  The profile owner is responsible for the contents of this page  |   Profile active since 06/15/2015  |  Last update: 07/28/2021   |  Report profile

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